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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Excellent communications, Light speed shipping, well packaged, Great product as described, Quality product, Would purchase again from them. Thank You
Absolutely fantastic
Excellent overall! Highly recommended as from someone ordering 2 lightsabers from Australia and receiving the sabres within 2 weeks from the placing of the orders to final delivery is amazing. Boxes were tracked and delivered without any damage and the 2 lightsabers I ordered is fantastic with excellent workmanship. Highly recommended company for anyone looking for a lightsaber!
Best sabers in the galaxy!
I had researched different companies who make lightsabers and decided to go with Ultrasaber. Once I ordered one, I got anxious/excited about the delivery timeframe and sent a message asking about it. I got a quick response and delivery happened right when I was told it would happen. Thank you Ultrasaber.
PS. I'm looking at ordering more lightsabers.
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The web interface is well laid out and easy to use. This saber has been sitting in my wishlist for months but after seeing the teaser trailer for Star Wars ep.IX I figured I better pull the trigger and order because you guys are going to be doing a lot of business as the movie gets closer.
All four products I have received have wholly failed to disappoint. They have already been given their fair share of strain and still perform magnificently.
Fast shipping, but received a defective saber. The LED module wasn't glued/fixed properly. I'm really disapointed.
When i asked about the time between placing my order and it shipping, i got a response the same day, after getting the shipping email i was waiting for. Solution first, then pleasantries.
My experience was great
I had some trouble with the battery pack.
Responsive to customer's query. Reasonable delivery time. Great unique product. Thanks.
I was very pleased with how well I was treated with customer service. I asked to change my order and it was changed immediately even with a discount being added. I live in Australia so even if it may have been early in the morning in America (Marlene) I think still replies swiftly. Came ahead of time even though it was pre ordered. Very happy with may the 4th coming up. Thanks Lachie
I am overwhelmingly happy with my purchase and guarantee that I will make more in the future. You should all be proud of your work, exquisite craftsmanship
Ultrasabers is awesome! Great products, outstanding customer service and super fast turn around. Any one looking to buy a lightsaber this is the company to go to.
I have seen reviews about how people were really satisfied with their product so I had to buy and getting my order a week after purchase was outstanding. You guys kept me updated saying when my order would be here which came a day earlier and I was really happy. Saber forge should look up to you guys.
I am located in Sydney, Australia and ordered 2 lightsabers from Ultrasabers. The order was dispatched within 3-4 days and arrived the following week, it was trackable and the box and contents arrived in perfect condition, undamaged. Excellent work Ultrasabers! You have another very happy customer over a thousand miles away and a customer who will be more than happy to do business again! 5 out of 5 stars!
Awesome company, great products, great service
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.