On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
We monitor reviews for authenticity
Easy to find what I needed, FAQs helped immensely!
Understandable and easy to proceed.Nice
Order some of the color disc some of the disc where chipped and broken but other then that happy with the product
It took slightly longer than some previous orders, however, probably due to my own special request. Ultrasabers team kills it every time!
Fantastic shopping experience! A variety of options that takes some time to learn, but ultimately worth it in order to get the exact type of product YOU, the customer, desire. The sabers are simple to use while also complex and articulate in design and function. Can't wait to order my next saber from UltraSabers!
The items came timely, its just that the blades weren't very well pu together. Other than that everything else was fantastic.
I absolutely love my Butcher saber! I have never before witnessed such masterful craftsmanship!
Solidly built designs. Seems very reliable this far without complications. Adding clips for belts with initial purchase would probably create more continued future purchases. Great options.
I ordered a saber and it was delivered promptly and without defect. This is my second order from them and both times I am happy with the order.
Can't be beat!
My second time ordering, and I received my saber very quickly and it works beautifully. This definitely won't be my last one!
Nice saber. It's my second grab bag and not disappointed. Fast shipping too. Thanx
It was great, it arrived in 4 days with shipping to New Zealand.
Only thing I didnt like is it took a little longer than expected but was worth the wait
Very happy with what I ordered the quality blew my mind.
With this order we got 3 mystery box ultrasabers. We got 3 brown paper wrapped pieces of gold. Amazing quality. Terrific hilts, and for a fantastic value. Over $400 worth of sabers, and all equally amazing.
Would order from again
Got a basic saber, awesome quality! I want to get one with sounds next
I received the Fulcrum in a guaranteed sound mystery box. I had V3 premium, I want V4 and voila I got it easy peasy lemon squeezy.
Processing was very slow. After waiting 2 weeks i was finally told that the lightsaber i ordered was out of stock. Unsure of how that happened was given the option of a different hilt. Hilt had a minor cosmetic defect out of the box... Will probably order again but a bit... dissatisfied...
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.