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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Luckydog U.
1 review
0 helpful votes
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When I originally purchased my Ultra Saber I requested a change to the Grand Master and after a few days of waiting, I had a response from Marlena. She was quick to respond and I was able to upgrade my hilt and I received a shipment notification 3 days later. After 3 more days I received my new Ultra Saber and the quality was nice. The only gripe I had about it was one spot on the side where you can see a center punch was set in it during the machining process. Other then that, the quality is nice and accurate. The engraved areas look very good and the quality of sound and lighting is amazing! I'm still experimenting with the Launcher and changing the pulse frequency to every.2 seconds to give it a more lively and energetic look. The Launcher is kind of difficult to use but if you spend enough time to mess around with it, then it's no problem at all. All in all, good quality; great customer support, good shipping time. Overall: 8/10! Can't wait to order some more sabers soon!

Date of experience: May 7, 2019
Ryan H.
1 review
0 helpful votes
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Always a fantastic buying experience when shipping with ultrasabers!

Date of experience: May 7, 2019
Dylan S.
1 review
0 helpful votes
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Helped me get my saber back running again!
May 7, 2019

Helped me get my saber back running again! Was a good customer experience!

Date of experience: May 7, 2019
Sandra X.
8 reviews
0 helpful votes
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May 7, 2019

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Date of experience: May 7, 2019
Bane B.
1 review
0 helpful votes
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Always quick and easy, from ordering to delivery.

Date of experience: May 7, 2019
Idaho
1 review
0 helpful votes
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They are the best source for affordable combat sabers! I would recommend them to anyone. I won't buy from anyone else.

Date of experience: May 7, 2019
Washington
2 reviews
0 helpful votes
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I sent in my stunt saber to have sound added. The associate that facilitated the transaction was extremely helpful and professional. I sent in the hilt and Ultrasabers installed the Obsidian sound system and sent ot back to me very fast. I will definitely purchase from Ultrasabers again.

Date of experience: May 7, 2019
Italy
1 review
0 helpful votes
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I ordered the saber on April 20th and it arrived here in Italy on may 3rd
The box was a little bit damaged but the saber was perfect
Definitely looking forward to buy more

Date of experience: May 7, 2019
Jay h.
1 review
0 helpful votes
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I wish I had more money to buy many more sabers. Im never dissatisfied. I get what I pay for.

Date of experience: May 7, 2019
Khoa N.
1 review
0 helpful votes
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I absolutely love the light saber!
May 7, 2019

I absolutely love the light saber! Would definitely order again. Thank you!

Date of experience: May 7, 2019
N R.
1 review
0 helpful votes
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Truly outstanding customer service like I've never seen before.

Date of experience: May 7, 2019
Bartlett E.
1 review
0 helpful votes
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I had purchased this for my wife as a birthday gift. She loves Ahsoka and I wanted to surprise her with something unique. I got the Fulcrum model from Ultrasabers and she still talks about how wonderful it is.

Date of experience: May 6, 2019
Benjamin K.
8 reviews
0 helpful votes
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According to the website the lead time was 3-5 days. I became concerned when it took 2 weeks, however I understand that there are a lot of orders at this time. The sabers I received were delivered very quickly and in great condition. I am very happy with Ultrasabers customer service and quality control. Thank you, and I'll be sure to buy from here again at some point!

Date of experience: May 6, 2019
SaberSlayer D.
1 review
0 helpful votes
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My saber stands fall apart real easily so I'll glue them together. But the masterwork in the hilts are just phenomenal.

Date of experience: May 6, 2019
J C.
1 review
0 helpful votes
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I loved ultrasabers my boyfriend loved his present and it got here just in time for his big day.

Date of experience: May 6, 2019
Gabe J.
1 review
0 helpful votes
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Website is very easy to use and has great hilt customization features. Blades are very durable and the hilts are fantastically detailed.

Date of experience: May 6, 2019
Rob J.
3 reviews
0 helpful votes
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It was cool
May 6, 2019

It was cool

Date of experience: May 6, 2019
Devin Q.
2 reviews
0 helpful votes
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My overall experience with Ultrasabers has been nothing short of fantastic. I had an order issue when I first placed my order with PayPal applying the wrong address, but a quick email to customer service had it fixed quickly and easily. I got my lightsaber on May the 4th (it was destined) and it was exactly what I asked for! I was also fortunate enough to win one of the free raffle sabers as well and its quality is equal to that of the one I ordered. I haven't had a chance to use them in sparring yet, but I look forward to it. Highly recommend them and I will definitely be getting another one later down the line!

Date of experience: May 6, 2019
Nicholas L.
7 reviews
0 helpful votes
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This thing is sick!
May 6, 2019

This thing is sick!

Date of experience: May 6, 2019
Jaden h.
1 review
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I got my saber at Salt lake city FanX 2019, so i got mine right then and there. The quality of the sabe is top notch and stable when "wooshing" it around. Other wise i would recomened UltraSabers to my friends and family in the near future.

Date of experience: May 6, 2019

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748