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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Great product and site.
Great Customer Service, Thanks Marlena!
I love my saber and will be adding on to/ purchasing more sabers from ultra sabers.
Amazing customer service as usual.
Lightsabers are high quality and are well worth the wait
Great service and fast delivery
Saber customization was very easy and fast, no hassle with checking out. The saber I got was way beyond my expectations. Very esthetically pleasing, and amazing sound quality too. Would definitely order again!
Fantastic experience!
Great and quick service as usual, had a left over credit coupon code which worked according to plan! The picture included is what I will be spray painting it to be once I get the paint. As you can see its black and yellow henceforth the title "Bumblebee"!
I Love ULTRASABERS!
I just wish it wouldn't have taken so long for processing, I was on the website every day checking for the day it finally shipped but I understand these things take time. It was worth every penny in the long run though. Will see ya soon!
It is amazing to hold and swing around. The color is bright and very realistic.
You guys Rock! I love the idea of the mystery box! Sooo cool! Thank you very much!
We were very pleasantly surprised with one of the two mystery sabers. Both had no sound, but anything more would have been a real extra! We were really looking to just get something we could bounce off each other. They are bright too! I was very happy with the bright glow. The red one really brings out the glow you saw at the end of Rogue One... Very nice!
Sabers are awesome! My kids and I love them
Great selection of sabers
When choosing sabre setup and clicking on Express setup, which in my opinion should be a bare bones setup, the price is $20 or so more than what is listed on the main page. I feel this is confusing.
I asked for an update on when my items would arrive and I got an update email and my small items arrived shortly thereafter.
Hope it gets here by saturday, I ordered and paid extra for next day, ordered on Thursday night got it Wednesday the FOLLOWING week. Not next day like I paid for. Not happy about that
Great products, and fast turnaround time. Excellent customer support.
Overall a very positive experience.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.