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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Bought my first ultrasaber and couldn't be happier with the purchase. Build quality is fantastic, sounds and motion sensors work perfectly. It's the closest thing to having a real lightsaber!
Fast shipment :)
Very good - recommended
Awesome product I got the grab bag saber and ended up with a piece worth twice what I paid total.
Everything came out great I will order more in the future
Excellent Customer Service and Product
The process acknowledging my order, confirming it's being shipped, could be better. But other than that, everything was awesome!
Had a few hiccups due to my actions, selected the wrong color led for example. Customer service was more than stellar. Shout out to Marlena!
The saber I got is amazing as well. Thanks again.
I contacted them with a problem with one of the items I ordered, I am yet to hear back from them and it has been over a week.
I continue to be very satisfied with the quality of your sabers and for the reasonable prices.
Great durable products for the family to use.
Great fun
All items shipped quickly and with no issues. Will be getting another saber soon.
The Quality of the ordered items is amazing and it even came in one day earlier than expected. I got exatly what i ordered and for ordering it from germany it was very fast, less than 3 weeks and i got it
Easy to use website, totally psyched about my first saber!
Madman's d
Commande arrivé avec un jour d'avance produit nickel rien à dire ;)
My first Saber. But not the last. Thanks a bunch
Great Service
Great service and very fast shipping time!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.