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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I called several times and only got voice mail. When I emailed it took more than a day to get back to me. Overall I didn't feel valued as a customer.
Gave quality products, prompt customer service as well as affordable prices. Bought the menace and although bland being all silver, with a little love the Saber looks awesome. Easily customisable
Very very goood
I have no issues whatsoever of the timing and service from ultrasabers,, product is top notch!
This is a great company, I have recommended You to all my friends
Needed some last minute changes and staff responded quickly and made the process easy. Great quality product
Very fast shipping, very good quality, and a very great deal! I am extremely satisfied with my ultrasaber. Thank you Emory!
It was great! Easy to find and the Sabers look amazing!
Ultrasabers shipped this so fast! Order to in hand was 8 days. Second saber from Ultrasabers, will get more. Highly recommended!
I have been wanting one of these for years now and finally could afford it. I can safely say it was worth the wait. The saber was great quality. I am very happy with my purchase and will be back for more in the future.
Absolutely phenomenal sabers.
Good process of purchase and fast shipping. I've bought several sabers and its always been a wonderful experience.
The person I spoke to wasn't understanding my requests even though they were simple. I'm also disappointed with the fact that to get a blade cover it would cost £60 to get it to me and I can't find them anywhere else.
Good interface, easy ordering, HUGE selection, fast turnaround, and good delivery speed. I've got 12 Ultrasabers and will probably get more.
I ordered a mystery box and was surprised to see that i got the archon v2 and it was the one I was looking at when I first found your site. I ordered it as a birthday gift to my self. My biggest hope was it had sound to my delight it did indeed have sound. The color was orange which is a color I've not seen much so it made it pretty unique. I am very happy with my order and would order again. I tested out the blade by wacking a telephone poll to see if it would break or snap. The blade held up with just some minor marks nothing major. I have very happy with my order it went above my expectations. The delivery was extreme quit considering the shipping costs.
I've been dueling with some friends and it's been nothing but a positive experience with the materials I ordered!
When my package came it was everything I expected! The look and feel of the sabers are amazing, thank you UltraSabers!
Even though I had a shortage in my order I still had that shortage sent and delivered in a timely manner.
It was enjoyable
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.