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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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It was my first time buying a Lightsaber with sound from Ultrasabers. Every other Lightsaber I bought was a Stunt Saber (No Sound.)
Loved my new sabers. The colors though random were perfect. No complaints to be had.
Intuitive
Absolutely satisfied. Will 100% order again!
I didn't receive all of my order at first, but the customer service representative helped to get me the correct merchandise and I am very satisfied
VERY EASY SITE TO NAVIGATE AND BUILD YOUR OWN LIGHTSABER. GREAT QUALITY AND SUPER HAPPY WITH PURCHASE!
I've never purchased a lightsaber before but needed a pair for my Halloween Darth JarJar costume. The pair I got, though brighter than I anticipated, still looked great and met all expectations. I should have ordered sfx though. Everyone asked me if my 'saber made sound. Other than that, I've thoroughly enjoyed my purchase and would recommend this site to anyone.
Fedex failed to deliver my part before Halloween and I couldn't attend the party and everything was ruined.
First purchase - site was straightforward and user friendly!
Overall experience... AWESOME! Will be ordering again! Amazing product, amazing team!
The saber I received was damaged and does not change color at all.
I would like to return it for a refund.because I did not like it at all
The quality of time Ultrasaber puts in to their replica design is as close to 100% and superb. I would recomend going there for the best replica sabers in the S.W. Franchise!
Good quality stunt sabers for the price
The saber hilt I bought was well worth the price of it. With everything being machined out of what I assume is aluminum, it has a nice heft and feels amazing. It worked great for my costume!
My order came in a quick and orderly fashion. It surprised me when I saw it days before I thought I would see it
Ordering was quick and easy and ship time was very fast- it was delivered within a week of ordering. I did order the sabers unassembled and they were shipped assembled, but it was not a big deal to me.
The shipping was great and the products were awesome. My only issue is just my lock and thats not on Ultrasabers
I love this Saber so much! The "Mystery Box" make my Saber-Dream come true! Greetings from Falkensee/Germany, Guido
The product quality is great
Love my saber! The sound is fantastic and the quality is out of this world #1!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.