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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Ultrasabers.com is a good company. Ships in a week or so to my location in Memphis TN, and my girlfriend Loves it! As a matter of fact I have bought from them before. The Staff working there are always Nice, and overall I highly recommend this website and the Walk In Shop they have in Texas for whoever lives close to their area in that state.
Ultra sabers yes I Love them they're so fun they look amazing and beautiful what can I say I'm hooked on ultra sabers
Every item I've purchased from Ultrasabers has been great. The one problem I had, Ultrasabers took care of...
It's a great company and I look forward to making purchases in the future.
I was missing a charger when I first received my saber. After I contacted customer service they quickly sent me one and they also sent me the initiate saber that I had forgotten to put the promo code in for. I'm extremely happy with my purchase!
Archon saber was bought as a stunt saber, yet the design of the blade attachment does not allow for this. Still love the saber! Just might be worth mentioning in description.
I have 5 sabers from ultrasabers.com. 3 of them I have owned for over 2 years. My nephew and I have had countless duels with them and they still work flawlessly.
If I were to have one complaint, it is that the diamond level saber I have uses up its charge in about a week and needs to be recharged before I can use it again.
I love how much info is in every step of building and ordering your saber! Made me feel very comforted as a newbie to your company and website. Thank you all so much!
My son is a very satisfied customer!
Professional customer service coupled with superior products. Thank you very much!
Emailed a few times to tweak my order and customer service was great.
The overall product quality for what it is, is excellent, that being said, consider preordering in time in case of international shipping since customs clearances might cause major delays.
The quality, weight, design... everything is amazing. Bought 2 Stunt Dark Apprentice v5 (red), didn't even receive the shipment before I ordered another Stunt Apprentice v5 (blue). Amazing quality, weight is unbelievable. Best bang for your buck. Will definitely be purchasing more blades and accessories in the near future. Thanks UltraSabers! Check out my YouTube review for more details!
Great site. Ana answered my questions about the grab bag of blades. Great service, look forward to getting my new loot in the mail!
-Jeff
I've read about issues that other customers have had, but I've only had good experiences with them. They do seem to over charge for a few of the smaller dIY items, but overall, the prices are good.
Clear and easy ordering, with quick and accurate delivery.
Very simple and enjoyable shopping experience!
Well worth it! Love each of the lightsabers that I got and the custom Frankensaber is perfection, thank you guys!
Great item will buy again
Super happy with the light saber. Added authenticity to my Obi Wan costume. Craftsmanship was top notch, well worth the money. Also very fast shipping.
Very pleased with the lightsaber, the timing of the delivery was fantastic.
I needed it to complete my last minute costume for Halloween and it worked out perfectly.
It came as advertised and met all of my expectations.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.