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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Canada
1 review
0 helpful votes
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I actually placed an order my saber Christmas day. Despite the posted leas times and the talk on the forums that the company got swamped with orders over the season, I received my order in about two and a half weeks.

I ordered a mystery box with guaranteed sound. The products arrived and I opened it and inspected it. The quality was absolutely phenomenal. Currently the hilt is sitting on its stand as the center piece of my coffee table.

Here's where I ran into the problem I can't get give 5 stars and the reason I gave 4 instead of 3.

Upon getting it set up and turning it on, I was met with a nice colored glow and silence. My saber is not producing the sound I paid for. I sent the company an email and got the automated response but I am still waiting for someone to contact me. I know how swamped they are due to filling holiday orders and I'm patient over that fact. After scanning the forums and reading other people's experiences in am quite confident this company will find a way to take care of the issue. They have very good reviews in that department from their repeat customers.

The missing sound and wait for a response are what kept this from being a 5 star review but due to the holidays I don't hold the wait against them and still believe the product quality and order fulfillment time deserve a strong score.

Date of experience: January 19, 2020
California
1 review
0 helpful votes
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Very solid saber
January 19, 2020

It feels wonderful in the hand and I can tell I'm going to be using this for years. It is a perfect balance and a high quality handle with an extremely tough blade that I'm very happy with.

Date of experience: January 19, 2020
Diane K.
8 reviews
0 helpful votes
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Nearly a month wait for a mystery box, but i do understand it was the Christmas rush, but otherwise very happy with the saber i received.

Date of experience: January 19, 2020
Ryan M.
2 reviews
0 helpful votes
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Love my dark prophesy, completely exceeded my expectations!

Date of experience: January 19, 2020
Dominik G.
1 review
0 helpful votes
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My order departed Ultrasabers the next day
January 19, 2020

My order departed Ultrasabers the next day. Mind you, I ordered my sabers on 25th of December. Thats amazing! Both sabers are top quality. FedEx screwed up a little bit, sending my saber to a different country due to an error on their side. However, I highly recommend Ultrasabers, for their products are durable and awesome looking. Thank you!

Date of experience: January 19, 2020
Skud W.
1 review
0 helpful votes
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Overall a fun experience ordering the mystery box and it's a great price. I just wasn't overly impressed by what was received in the box. From what I had seen the mystery box's seemed like you got more that what you paid for. Unfortunately for at least my case, I didn't get more than what I paid for. I got what they were worth. Overall it was fun but next time I'll just get one I like.

Date of experience: January 19, 2020
Darth G.
1 review
0 helpful votes
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Superfast delivery, and the saber was gorgeous
January 18, 2020

Superfast delivery, and the saber was gorgeous.

Date of experience: January 18, 2020
Ethan W.
2 reviews
0 helpful votes
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I love ultrasabers it's the only place I go for my lightsabers

Date of experience: January 18, 2020
Arkansas
1 review
1 helpful vote
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Great Product
January 18, 2020

I am extremely satisfied with my Ultra Sabers Savior. The saber itself is flawless in form and function. The launcher software gives me more control and is much easier to use than expected. Customer service was very fast to respond when I contacted them. Overall a pretty great experience.

Date of experience: January 18, 2020
Ronnie G.
3 reviews
0 helpful votes
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Customer service was practically non existent
January 18, 2020

Customer service was practically non existent. While the product was visually striking to look at. Both sabers started coming apart the day we started using them for dueling purposes. And I'm not even talking about medium powered strikes and pieces started falling off. Over all I was very underwhelmed.

Date of experience: January 18, 2020
Polly D.
1 review
0 helpful votes
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It was a gift for my son and he loves it!
January 18, 2020

It was a gift for my son and he loves it!

Date of experience: January 18, 2020
Andrew E.
4 reviews
0 helpful votes
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I sent in several emails about my order, yet to receive an email back about it. It has taken over 2 months

Date of experience: January 18, 2020
Butters U.
1 review
0 helpful votes
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Overall experience was great!
January 18, 2020

Overall experience was great! As soon as the order went through it was here in a weeks time!

Date of experience: January 18, 2020
Jerry L.
1 review
0 helpful votes
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Would like to buy another one lightsaber from here.

Date of experience: January 18, 2020
Robert R.
5 reviews
0 helpful votes
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Overalls good experience
January 18, 2020

Overalls good experience. Website was a little slow and glitchy, but I got my order in 3 weeks which isn't bad for the holiday season. Very satisfied with the products! Great quality sabers for the price!

Date of experience: January 18, 2020
Joseph L.
4 reviews
0 helpful votes
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Just what this guy wanted
January 18, 2020

Just what this guy wanted. Perfect fit. Will order again.

Date of experience: January 18, 2020
Washington
1 review
0 helpful votes
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Amazing
January 18, 2020

Love the product. High quality, I will be purchasing more items from you. I will also be referring my friend as well.

Date of experience: January 18, 2020
Canada
1 review
0 helpful votes
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Satisfied
January 18, 2020

The delivery was very quick and the quality of the product is really great. Perfect for somebody who wants to buy is first lighsaber.

Date of experience: January 18, 2020
Arkansas
1 review
0 helpful votes
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Amazing
January 18, 2020

The quality and craftsmanship on this item is incredible I'm very pleased and will be using this company again for future purchases
Thank you UltraSabers!

Date of experience: January 18, 2020
Akial S.
1 review
0 helpful votes
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I placed my order on dec
January 18, 2020

I placed my order on dec. 21st 2019. I recieved my order the 17th of jan. (4 days before my birthday);-)
Shipping was reasonably quick for ordering before christmas right before a new star wars film released.
I am very satisfied with my order I recieved an Aeon v4 (red light), a dark apprentice with avengers switch (red light) and I recieved a sentinal (yellow light). 2 were gifts for friends for Christmas. I gave them the reds and I was overjoyed to receive a yellow lightsaber. It was my number 1 color I wanted. Thank you for the phenomenal product as well as service. I will absolutely be placing orders in the future and will definitely recommend you to anyone and everyone. Great job team. Thanks again.

Date of experience: January 18, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748