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Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Exvelle t
Super high quality absolutely what I wanted came in about 3 weeks! Was better than I could have expected! (Now everyone I know wants one!)
Made my order Dec 13,2019 - Shipped Jan 16,2020 - Arrived today (Jan 20,2020).
Even though I made my first order with Ultra Sabers amid the hype for The Rise of Skywalker film release/Ultra Saber's "SithMas" Sale/the holiday season, my order arrived safely to me today in Canada. My order was not guaranteed by Xmas and I expected a long wait. I did send an email for an update, and they responded a week later with apologies as they had a "much higher than expected volume of orders this holiday season."
I was very happy to see I received the sound chip with my saber with the mystery box, nice surprise indeed. Plus it being a red blade is even better! Being a Vader cosplayer for years my favorite color blade of course is red. That being said, my only issue is that the battery pack/sound speaker is really jammed in the hilt. I have sent an email and called. I look forward to a response soon.
I Love my New Saber thank you
Overall my experiences was good. The only problem I have is I clicked "Sure!" For the wrench and didn't receive it. Customer Service reply was very quick when I asked about delivery dates and any customer can appreciate that.
Quality product, very happy with my purchase
Good process and informative videos, extremly fast delivery, good saber.
Overall it's awesome! Ordered a grafflex, only issues were some fairly roughly chamfered edges, not too much of an issue though
Very happy with my two sabers from the mystery box. They arrived in good time and were well packaged. No problems with them at all. A good start to my saber collecting.
It took a while due to time cercanstances but overall it was good and i will be purchasing another one soon
It was good just waiting a long time
Fantastic item love the item I received
They have good service
It was great, getting me more sabres.
Liaise with Marlena on the change order and was confirmed. Send me wrong size of blade and when I try to contact Marlene regarding the wrong blade size, no response. Bad customer service.
We are in the midst of getting a few more sabers (maybe 9 more) after the event but we might change our mind buying from Ultrasaber since no one is responding to us.
This is regarding the order *******
Disappointed with customer service but whatever I guess.
I've purchased a mystery box lightsaber and instead gives me a grab bag losing my money. It didn't come wrapped on the hilt but just came with blade attached to the hilt.
The sabers are truly amazing great job I really love my light saber and the quality is just out standing
E-mail response was fast, as was the delivery of my order. Thank you so much.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members