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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I'm super happy I had a chance to get my saber. Aeon V5 isn't really suitable for Ani-Obi Spin, but that doesn't stop me from doing it anyway. Strongly recommend heavy blades to all.
Amazing work. Best lightsaber he's ever owned. LEDs are so bright. Even the smaller saber they gave us for free was so bright and the metal work is amazing.
I loved my sabers. They arrived quickly and are perfect
It was easy to navigate the site and find exactly what saber I wanted!
The color, hilt construction, and overall quality and feel of the saber exceeded expectations. I fully intend on future purchases to continue expanding my collection.
If you're patient enough to wait about a month with little in the way of updates, you'll find the wait most worth it.
Thank you to everyone involved in the construction of my beautiful saber.
It was great. The only suggestion I have is to make sure you reach out to the customer when you are out of stock on something instead of having the customer reach out to you. Other than that, everything is always amazing!
Lightsaber
I've bought 4 sabers up until now and they have all been great quality, were delivered in a reasonable amount of time, and the one time I had to reach out to customer service, my responses were timely and helpful. Keep up the great work!
Really loved the saber it is beautiful, everything I was hoping for! Still figuring out how to get it plugged into my computer, and customize it but super excited to learn! Thank you guys!
The price and wait was high...part of me regrets spending so much money... Then I look the babies...they are the single most awesome plaything I possess!
I mean...just look at them, hear them, swing them, clash and bash! Raw glee
Great experience. Amazing delivery time.
Haven't received or Ben updated on where the product is currently
Hi received my order after 5 week from my order, nobody told me when i ordered my lightsaber that it was out of stock, when i wrote to the servise after 2 weeks they told me that everything was ok, only covid delay, when i ask again after 4 weeks they told me that the lightsaber was out fo stock trying to send me another type of lightsaber or wait other 4 weeks, i told her that i prefered wait and after one week my lightsaber was in italy. I am not sure that the costumer service joke me or the communication was really bad.
It's not a problem the delay but i prefered know the real time.
They repaired my lightsaber fast and efficiently
Love the lightsaber!
Awesome saber! A huge step above the cheap knock offs, you definitely get what you pay for. I spar with this thing and have no issues so far
Everything great all around. I would complain about the delivery time, but with the virus slowing everything down, I can understand the complications.
All in all I was impressed with the color of the blade, however I had to wait almost 3 months to receive my order. Not to mention that the original hilt that I ordered was out of stock, yet they didn't tell me until like almost 3 months after my order.
Great experience
Fast delivery
Great product
Was told there was a 3 week delay due to covid19 but was able to get the saber out way before that and just in time for my friend's bday present. Awesome gift and great company.
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.