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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 143rd among Toys Store sites.
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Awesome website super happy with order
I love the saber, but the processing time was pretty long. I understand that the orders are backed up, I still just didn't enjoy the wait
I love shop
Great product, but i paid $20 ish for 2day shipping and didn't receive anything for 3 weeks
I ordered the Grand Master saber and I am very satisfied with my purchase. My only issue is the fact that adding new sound fonts is quite difficult and time consuming and there isn't much for informational recourses
It took too long to get the part
Generic review answer: I always enjoy the ordering process from UltraSabers. Great products at a reasonable price.
Serious answer: I always enjoy the ordering process from UltraSabers. Great products at a reasonable price. This is my 3rd purchase and it wont be my last!
Fantastic service
Great saber! Better than I expected, and I did the mystery order. Love it!
The saber I received is just as beautiful as the the others. I ordered a quick release coupler, and a saber to match a past order to make staff. So cool. My son loves it!
It's very good
Best quality saber on the market.
My fiancee and I each ordered mystery sabers and were very pleased with the ones we got. We'll definitely be ordering more now that we've seen the quality!
Great experience good customer service
It arrived a bit earlier than I honestly thought it would, especially since I ordered it around the holidays. It's way brighter than I thought it would be aswell. I love it alot.
Love how easy it is to pick parts if you want to build your own. This is my first saber so I went with mystery box. I can't wait to see how it looks and feels.
My order was delayed but I was giving a discount code as compensation. When my order did arrive the quality was astounding, I have only experienced on issue, that being the blade screw getting stuck.
The saber is awesome, and the workmenship is top notch.
Do not bother with expedited shipping. I made that mistake, and lost that money :( Do not expect instant gratification.
The plugs are very functional - I will be ordering again, as I have more sabers coming soon. Well done.
I love my Dark Shock. It took a little while to get built. But I did order near Christmas after a new movie, a new game, the Mandalorian, and a obviously Christmas. So I'm sure they were SLAMMED. Very satisfied when it did show up though!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.