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Ultra Sabers has a rating of 3.3 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I'm pretty excited I will up grade lil by lil and get the better hilt sabers little by little
Smooth no nonsense and fast I had the 4 sabers within a week.
I'm in Canada.
Straight forward and easy enough checkout.
This was my first purchase and thank you guys so much for an awesome saber. I did the grab bag purchase and I'm very pleased with the saber. I will do a video review of it and will be purchasing a more expensive saber for the premier of the Star Ears movie in December!
Great experience, wonderful customer service
Ordering videos should be updated in some cases (or tied in better at each ordering option), and all FAQs need to be tied together better... but over all the available data is there is sufficient with some light digging. It simply can be made better with refinement/updates.
Very pleased. Just ordered another Ultrasaber
First time buyer I hope I'm able to come back
Great product!
Great Customer Service! If you need anything custom shipped they will hook you up! It's great! Thank you!
It's an awesome lightweight saber great for stunt spinning, very bright light so very fun to do at night
Ultrasabers sent me my products with exceptional timing and the product exceeded my expectations to a great degree. Will continue to buy from them in the future.
Light sabers... These are pretty nifty/
You guys were easy to deal with and gave me a great product for a reasonable price. I will definitely order from yall again if i get the lightsaber dueling club at my college started.
Fantastic. Absolutely no complaints.
The site is easy to navigate, and the sabers are fantastic
Abit confuseing but its easy to figure out
Nothing to complain about. Excellent customer service. :)
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.