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Ultra Sabers has a rating of 3.3 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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I really enjoyed the products. I will be buying with ultrasabers in the future.
It's difficult without a notice to manipulate the Saber about changing the colours and the batteries and the use of all the cables.
Disappointed in the lack of quality... ordered the teal colored blade for extra cost and it seemed to work at the beginning, but now the teal has faded and it is only green.
I am extremely satisfied with my ultra Sabre. Prior to my purchase I had several questions and received a very thoughtful and thorough response via email. I will definitely do business with this company again!
Great site, excellent customer service, will gladly continue to shop with ultrasabers in the future
Great shopping experience. Everything is well explained.
Quick and easy to navigate for a first time user.
Just forgot blade plug but love the ultrasabers. Thanks
My husband is a nerd and he geeked out harder over your website only slightly less than he geeked out over the first new Star Wars teaser trailer.
So, overall, a wonderful experience.
I've heard good things about ultrasaber and a bunch of my friends have had great service from them. I hope my experience is the same just got my saber and it is awesome!
First one! Amazing selection, super easy to order, very well made product, easy shipping, delivered right on time! Couldn't be happier with the whole Ultrasabers experience!
Very easy to pick out what you want
It took's only less than one Week to build and send it to Germany! Best Quality, good Prcie and fastest delivery! PERFECT!
Nice website and customization overall satisfaction with service and products apart from small defect with one
I was really satisfied with delivery time: ordered on 12/6, was in my hands in France on 12/16, despite the request for aditionnal documents by mail.
I would suggest that the really minimalist document coming along with the saber would at least explain how to access batteries
I would recommend Ultrasabers to add to their offer a silk-like scabbard
Very pleased with the saber. The price is up there but after receiving the saber I'm convinced it's worth every penny.
I love the work of the sabers. Buying more in the future
Once I figured out all the options, this was actually pretty straightforward. The product was really well made and is a great option for someone who wants a professionally made recreation of what you see in the movies!
It took longer than advertised to ship, but otherwise a great product!
It took me a while to make a decision, but there were so many options! That's a good thing thought!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.