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Ultra Sabers has a rating of 3.3 stars from 4,841 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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As a first-time customer, I found the site easy to understand and use. The directions and customization are very clear.
Good set up, but one of the screws did fall off and didn't go back on. Other then that, I like it.
My shopping experience was easy and enjoyable
Easy process
Thanks!
Quick and easy to use with no hassle inbetween
Easy
The website was a little confusing at first
This Is my third saber from you guys really enjoy the first two and my daughter is getting the third
Easy step-by-step directions.
Very easy user interface.
It's a bit intimidating at first, but online videos help.
Great website and easy to navigate and select the required product.
Very quick and easy to order
Good experience so far
Great website with awesome products
Easy to navigate order process - so many options!
Very good experience, great quality.
Ya'll just made me the coolest Dad ever! My little sith is going to love this!
Excellent website, so easy to order exactly what you want
Fast easy
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.