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Ultra SabersReviews 19,632

3.3

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Ultra Sabers Reviews Summary

Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.

service
429
value
430
shipping
400
returns
207
quality
421

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Georgia
2 reviews
4 helpful votes
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Great product
March 27, 2020

I ordered the DarkApprenticev5 so cool came custom made with sounds and lights totally worth the wait.

Date of experience: March 27, 2020
Lucas H.
1 review
0 helpful votes
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The lightsaber is fun but the delivery time was about 5 weeks instead of the 2-3 they originally said. Also the switch doesn't work sometimes when turning on/off and the sound quality isn't the greatest. Overall, however, I am pleased with the quality. The customer service was nice when I questioned them about the shipping time, I talked to Eli and he was nice.

Date of experience: March 27, 2020
Virginia
1 review
0 helpful votes
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Great saber
March 27, 2020

I ordered a mystery box and got a silver aeon v4 in about 4 days. Fast delivery and great quality product which seems to be a standard for the ultrasabers team.

Date of experience: March 27, 2020
Betty E.
5 reviews
0 helpful votes
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I received the blade plug on time
March 26, 2020

I received the blade plug on time.

Date of experience: March 26, 2020
Jesse L.
7 reviews
0 helpful votes
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I still haven't got any of the last 3 orders I placed on February 14,15,16th.

Date of experience: March 26, 2020
Texas
1 review
0 helpful votes
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Very fun
March 26, 2020

I received my diamond lightsaber and it is very fun to customize and very flashy to use and I will definitely get another saber very soon

Date of experience: March 26, 2020
Hllhound J.
1 review
0 helpful votes
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It took over a month to arrive due to a large number of orders at the time but they gave me a coupon code for waiting.

Date of experience: March 26, 2020
Johnson L.
3 reviews
0 helpful votes
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I mean, I've been pretty much a Star wars fan for my entire life. Seeing that I'm old enough to save up money to get one of these lightsabers is awesome. The little kid in me is always happy. Shipping was a bit long but that was due to the amount of orders going on and the pandemic which didn't bother me at all!

Date of experience: March 26, 2020
Ryan K.
5 reviews
0 helpful votes
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The wait was long, but it was for fair reason
March 26, 2020

The wait was long, but it was for fair reason. Quality of product is amazing, would definitely purchase another!

Date of experience: March 26, 2020
Albert T.
4 reviews
0 helpful votes
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Very good material and very good quality
March 26, 2020

Very good material and very good quality. Production time a bit long, but given the situation (ordered at the time of Covid-19) I think it was difficult to do otherwise.

In short, very satisfied and I will order again without hesitation.

Date of experience: March 26, 2020
Kevin H.
4 reviews
0 helpful votes
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Another Great Experience!
March 26, 2020

Another Great Experience!

Date of experience: March 26, 2020
David C.
6 reviews
0 helpful votes
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Love my ultrasabers well worth the wait time
March 26, 2020

Love my ultrasabers well worth the wait time. I own six with five on the way. My dark Monarch is perfect. Wife and boys love the ones they have too.

Date of experience: March 26, 2020
Rsq J.
1 review
0 helpful votes
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Was cool to get random sabers
March 26, 2020

Was cool to get random sabers. Didn't get the colors I wanted but thats the game!

Date of experience: March 26, 2020
Nicholas B.
1 review
0 helpful votes
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Always have a good experience with grab bag blades and products

Date of experience: March 26, 2020
Mr K.
1 review
0 helpful votes
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Very good service
March 26, 2020

Very good service. I enjoyed dealing with ultrasabers. The saber is for my brother and he didnt receive it yet.
But it was very easy and fast to update the shipping address.

Will shop again.

Date of experience: March 26, 2020
Alan H.
1 review
0 helpful votes
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The website is pretty straight forward and functional. All pricing is and details are laid out clearly. The photos definitely help purchase choices.

Date of experience: March 26, 2020
Michigan
1 review
0 helpful votes
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Great Lightsaber!
March 26, 2020

My saber turned out great, but it took 6 weeks for it to be made. I got the Blue Amethyst colored blade and it isn't as bright as I hoped it would be. But it is still beautiful.

Date of experience: March 26, 2020
Tyler B.
2 reviews
0 helpful votes
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Always nervous ordering something and getting it shipped all the way to Australia. Ultrasabers has never caused any hassle. A+++

Date of experience: March 26, 2020
Samuel C.
8 reviews
0 helpful votes
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Good quality emailed and got a response with in 48 hours

Date of experience: March 26, 2020
Jake i.
1 review
0 helpful votes
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Bad communication, wait between emails is at least a week. 2 weeks after my order was due, I got an email from Rachel, apologizing that my order had been overlooked and promised that it would be shipped out with in 2 business days. A week later, I got another email, informing me that they could not build my order as they did not have my hilt in stock. They supposedly fabricate the hilts, so what was the problem really? I agreed to a lesser product just to get it over with. They did not send the correct blade and no Covertec clip, that I paid for. Pick a different company, this one does not care about your order enough to accurately fulfill it or communicate anything in a timely fashion.

Date of experience: March 25, 2020

From the business

Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.


ultrasabers.com
Founded in 2005
Friendswood, TX, United States
+748