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Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
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Everything was fine except it took 6 weeks to recieve the item.
So far so good best customer service I've had in 5 years
Great product and a great company!
Great quality sabers. I'll definitely be buying more from them
Best on the market without breaking the bank
My sabers are awesome! Made with high grade materials. I don't have to worry about breaking a blade while sparring with the kids. Even handled a hard hitting battle between my teenager and I. It seemed like a lot to spend, but completely worth it. Saving up to get another one now.
I've purchased numerous sabers from Ultrasabers and have always been very pleased. The delivery time was much longer than anticipated and estimated, however, I gave them 4 stars on the delivery time just because I understand Covid-19 has drastically changed day to day life. I will continue to purchase sabers from them in the future.
The customer support was really good. The shipping time was pretty bad though. But I understand why. I haven't gotten the product yet. But from reviews I'm sure it will be good
Great quality saber. Customer service needs work, there was a lot of confusion regarding my order
I ordered 4 mystery box lightsabers. All 4 of them came in great condition. I was quite pleased with the sabers that I received. My order was processed and shipped out very quickly as well. I had seen reviews regarding the craftsmanship and professional service of Ultrasabers. I will be ordering from them again.
Ordered this a saber for my wife, and it was quality work, and came rather quickly.
I ordered the Scorpion and received the Crimson Scorpion. I know Ultrasabers was pretty busy at the time so I think it was either sold out or just a simple error.
Product was good on arrival, customer service got back to me after 2 days. Overall decent experience.
Everything was fantastic! I had a small wire problem, but they took it back to fix immediately. Thank you Ultrasabers.
It took just over a month to receive my order, but the products are fantastic.
The sabers that I received were amazing. The graflex SE is even better looking in hand than I expected. Loud and Bright! From order to delivery took about 4 weeks, but I heavily customized my saber, so it was very fast in my opinion. I am very happy with my order and will definitely order again in the future.
I was impressed to see the cuality of the handle that was amazing to see and hold
Overall very happy, just a little disappointed that it took a month to process the order
Ultrasabers has always been my only choice for top quality sabers. Everyone else is a distant second.
Got the sabers quicker then i expected and love them!
Answer: Hello Dale R. What I can tell you is that Ultrasabers reside in Texas and I live in Southern Québec, in Canada. It took about 4 days for the two Sabers I ordered to get to me. That is extremely fast by my experience. I've been doing mail orders since 1995, between once a month to 4 times a year. In that time, I have never seen such speed. Hope this helps.
Answer: Yes as far as I know all the hilts are made from aircraft aluminum
Answer: Currently it says they have a 4 week lead time meaning it should take 4 weeks to complete. However this is not accurate. I recently received an email saying that they were updating their lead times to be more accurate. Back to your question though. As you know we are stuck in a pandemic. This makes it hard for their providers to give them all the parts they need. So, it takes at least a couple more weeks currently to finish orders.
Answer: They don't respond at all to emails or at least very rarely
Answer: Thank you for your interest in Ultrasabers. Please email us at info@ultrasabers.com or shipping@ultrasabers.com and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Answer: Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it!
Answer: We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.