On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Ultra Sabers Reviews Summary
Ultra Sabers has a rating of 3.3 stars from 19,632 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 144th among Toys Store sites.
Instant Feedback
We monitor reviews for authenticity
My overall experience was great! Shipping took a while but I have already ordered again,
My son is very happy with his selection!
It's easy to order but takes a little too long to deliver
Overall experience was decent, I had to wait longer than than the websites time but I was compansated and I was satisfied with the product
Even though it took 2 months to deliver, but I totally understand because of the Corona virus. Very pleased with my product
Looks like Ultrasabers is slowly beginning to return to the speedy delivery it has become known for and finally worked through the holiday back log. My saber arrived with no issues and I couldn't be happier, thank you Ultrasabers!
Was fine.
10/10 would shop at Ultrasabers again. I love the look of the website and the ease of use. While going through the process of ordering a saber it was explained exactly what each option would do and how much it would cost. I got my saber in a timely manner despite the shipping delays currently going on with the covid pandemic.
I had ordered the Dark Standard Issue v3 Staff, using the free initiate code, and then placed another order with a few plugs and a stand, and in about a month, all of the items were delivered in great condition.
Pretty addicting. Not going to lie.
Well the blade came damaged and I'm just waiting for them to respond, but due to the influx of customers, I'll wait.
I was given an ultrasaber for a graduation/birthday gift. We wanted one that was true to that of Kenobi in Ep 4, and UltraSabers had the goods. The saber is great, solid construction, easy to use, sounds are amazing. Everything I wanted. It took a while to get it, but can't hold that against them, COVID19 is hitting everyone hard. Definitely will look to them for future purchases.
I bought an empty hilt and pommel. This company acts like they're butthurt you don't buy a complete saber even though they don't resistor their LEDs and hit glue switches.
Hilt came with no set screw for blade, no bezel for a switch, no option anywhere to buy one from them. Its a nice hilt, and got here in less than a month. That's the most positive thing I can say right now.
There was a lot going on when I ordered March 4th (Covid), and I had to wait nearly nine weeks, but I am so happy with my order! Receiving these luxury items is nice, but the health and safety of the ultrasabers team is important, so be patient and your order will get there as soon as they can get it to you. And it will be awesome!
We placed our order on March 9. We FINALLY received contact from the company after filing a claim with PayPal. We paid $196 for a light saber that was supposed to have a soundboard, that they claimed was out of stock and did not have the hilt originally ordered and they would give us a $100 refund. We received the light saber on May 4 - without the soundboard and it's been 9 business days (13 total) and we've seen no refund. So, we DID receive the light saber, but NO REFUND. We paid $196 for a $96 light saber. I'm just glad we got something, but if you're reading this --- do NOT TAKE THE CHANCE and order from this company, unless you're willing to take a loss. Shame on Ultra Saber for not only taking advantage of me, but most importantly my 14 year old, who trusted and believed the reviews he found and saw on YouTube, TikTok and the internet. He learned a valuable lesson - do NOT TRUST online vendors.
Excellent product when received. Even through a pandemic the service was on time.
Customer service was good but shipping times were terrible but I'm gona assume that's due to covid19.
Fun and fast
Great product but it takes forever on shipment but it's worth it
When I sent an email to check on order status, there was no response.
A week later I received a shipping notification.
From the business
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members