Excellent website for writing services. They have came through every time for me. I just ordered my 5th paper from them.
Ultius provided great service (unlike some other foreign site that just failed time over time). Right on deadline. Got good grade.
This site is the best thing that has happened to me. Their work is of 1st class standard. Got nothing more to say apart from 5 star for them.
This service has been excellent in the past, and I plan on placing another order within the next 24 hours!
I have used this service a handful of times, And have done an awesome job. I'd recommend it for anyone who needs help with any kid of writing.
I was actually blown away with the quality. I'm going to keep coming back throughout the rest of my studies. Got an A on my final :D
Hi Josh, Thank you for leaving Ultius your feedback. It has been awhile, so we are glad to see that we provided long-standing positive vibes regarding your experience.
Just so you know, we've added new features, such as automating writer requests, and are updating our website so we offer more information regarding our services and frequently asked questions.
Lastly, our customer support team is here for you 24/7, so please let us know if there is anything you need.
Thanks again!
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Best service i ever used! Was a lil skeptic but they pulled through more than once. Love this service.
Hi Grant,
Thank you for the compliment! Our clients' satisfaction is our top priority, so we are very glad we've pulled through for you! If you contact our customer support team, we'd like to give you a discount code as a token of our appreciation.
Thanks,
Ultius Customer Support
I ordered a couple of papers on Ultius before, and they did them well. I would recommend it to anyone in need with a paper deadline.
Have used this service several times and its awesome! Always on time and get "A"'s. Would refer everyone!
My writer was very pleasant to work with. They covered all the material with detail. Will use again.
My friend told me about Ultius and honestly do not know what I did before. The customer service is awesome and so are the writers!
Hi Bianca! Thank you so much for leaving your feedback. We appreciate your friend's recommendation and are very glad to hear that it has served you well. If you ever need anything, just let us know. Our Customer Support Representatives are here for you and others 24/7!
Thank you,
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
They don’t even know what the basic elements of a cover letter are! This is what I came to know after availing their irksome services.
Hi James,
Thank you for taking the time to leave your feedback. I apologize for your experience and wondered if I could get more information in order to resolve this situation. When you get a chance, can you contact Support@Ultius.com or send me a private message here with your order number? I look forward to hearing from you.
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Ultius is awesome, they prepared a great paper and the writer was efficient and in constant contact with me regarding the work. I love it.
Everything is good, but sometimes some of the writers don't put their effort all the way and it gives us less point on the essays.
Lisa R. [Ultius Rep] Hi Kim. Thank you very much for taking the time to leave Ultius an online review. Our editing services are very popular because it never hurts to perfect what one's written. Often, a second set of eyes make all the difference! We're also glad to hear that we've taken off some of the burden. Our life obligations sometimes leave very little breathing space, so just know we are happy to assist. If you need anything, feel free to contact our 24/7 support team. We have your back!
Thanks again,
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
THANKS TO THESE AWESOME WRITERS! I LOVE THIS SERVICE AND WILL USE IT AGAIN! GREAT SERVICE 24/H CUSTOMER SERVICE! THEY ACTUALLY READ THE PROMPT!
Hi KA d.! I just wanted to reach out and say thank you very much for your compliment! It also is wonderful to hear that you were pleased with the writer's work. If you every use us again, I encourage you to make use of our Requested Writer feature, if you have not already. While it is considered an add-on, it gives you the ability to give the writers in your favorite list the first opportunity to claim your orders. This way, you have peace of mind knowing the same writers who worked on past orders and provided exceptional content will continue to deliver just that!
Thank you again!
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I recommend you use this site for any subject at anytime. I can promise you that all of your papers will be excellent!
I've used this site on multiple times. Received on time and always a passing grade. Writers are prompt with answering questions and concerns.
Hello Janette,
Thank you for taking the time to leave your feedback. We are very pleased to hear that you have had such good experiences using our services.
Thanks again!
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Did not respond to my emails, just took my money the work they delivered was literally NOT what i asked for absolutely NOT satisfied admin on website is only interested in responding to messages when attempting to sell you more services received a paper that did not meet my guideline absolutely not satisfied received a D- on the paper and am not being issued a refund DO NOT USE THIS WEBSITE I REPEAT HORRIBLE SERVICE! Clearly their refund policy is a lie! False advertising
If they read what I asked for this paper is not it they did not grasp the ideas presented well and or clearly they briefly very so briefly went upon entertaining those ideas and lied saying they could which they can't and don't guarantee a good grade because was already emailed back a D- final grade evaluation on this paper! I only used this site because of the lack of time I had and good reviews my cousin supplied me with but now this has clearly been a huge mistake never using this site again and I will make this site an example and make sure no one else even visits it! Keep your $130 you clearly don't know or understand the power of the internet because this will cost you far more than that upon not receiving my refund all 16k twitter instagram Facebook and youtube subscribers will be aware of you're horrible services!-Pissed off consumer
N K.,
We are very sorry to hear that you've had a negative experience with our services. If you would please contact our customer service support staff (available 24/7), they will be more than willing to do all they can to make sure your experience is a positive one.
As for our refund policy, please view it here:
http://www.ultius.com/terms-and-conditions.html
Again, if you contact our customer support staff, we are more than confident that we will able to issue you the refund if it is shown that your final order did not comply with your instructions.
Our writers are professionals, and our writing managers do an excellent job of ensuring that any poor writers are immediately released from our service. Our customer support staff will be more than happy to make sure that any quality complaints about your writer are dealt with through the proper channels; again, poor writing is something we do not tolerate and deal with immediately.
Lastly, please remember that the vast, vast majority of our customers are left satisfied with the work we provide. As you yourself have stated, your cousin had a positive experience with our company as well. We do the best we can to ensure that all quality standards are met, and I encourage you once again to contact our customer support staff so we can rectify this terrible situation as soon as possible.
Thanks,
Ultius Customer Support
Awesome quality papers for grad school. Timely and good quality. Will continue to use. Very pleased. No issues.
Hi Mindy! Thank you so much for taking the time to leave your feedback! We are happy to hear that you have been satisfied utilizing our services and that you will be working with us again in the future! We are ecstatic that we have been able to assist you!
Thanks again!
Jamie
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I hired this company to write three essays for me. The first was fantastic, I was thrilled, I anticipated doing a lot more business with them and was so happy to have found this resource! Then I got the second essay. It was a hot mess. I clicked the handy revisions button, and even thought I had paid for a two day turn around on my essay, I had to wait three days to have my revisions done at no additional charge. The third essay was horrible. Once again, I requested changes. It has been four days and I have had no communication regarding changes that were due in three days. Also, they have online chat so you can talk to someone when you have an issue, great right? Not so great, the online chat for support has never once been available when I tried to use it, and I have tried at least 10 times. Only online sales support, go figure.
Bottom line, when they do well for you, they do extremely well and I can see why they have some very positive reviews. But when they fail, it seems like an epic fail.
I work for an company that requires professional writing daily. This could have been an amazing resource for me. After my first experience, I was thrilled, now I am frustrated and disappointed. I don't know if my other two essays will ever be done to my satisfaction or if I should just scrap it and move on.
Highly disappointed!
Update: I just received the missing third essay revisions. They honored my request and had the writer I had so admired who wrote my first essay do the rewrite on this one. She did a fantastic job. I could not have been happier with this essay. I am still fundamentally unhappy with the second essay and would not dream of using it. Ultius had stated that I can pay for a rewrite, but they have taken two tries at it and neither writer answered the prompt. Two our of three isn't bad, but its not great either!
Hi Kathy,
Thank you for taking the time to leave your feedback and provide an update. Just so you know, our sales department functions as our support department as well, so they are on deck to assist clients with any order or revision queries.
Speaking of which, I apologize for our revision process. It does not always run as seamlessly as we would like, so we are actively trying out new methods, behind the scenes, in order to perfect it.
Overall, I am glad we were there to assist you, but I am also terribly sorry that your second order was not as you expected. Please feel free to write to support@ultius.com and share your order number so our support staff can look into it. We want our clients to walk away happy, and when they do not, we want to try and make it right.
Thank you,
Ultius Client Support
Call/Text: (702) 979-7365
Email: support@ultius.com
Overview
Ultius has a rating of 3.7 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultius most frequently mention customer service, quality work and several times. Ultius ranks 29th among Academic Editing sites.
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Brian,
Thanks so much for your comment. Knowing that we have so many customers with happy experiences makes the daily grind that much more rewarding! Please check your inbox for a special discount.
Thanks,
Ultius Customer Support