Great quality writing for undergraduate and graduate work. US writers with no translation problems. A great assistance, with great quality, in prompt fashion.
They took my money then they said we looking for writer and I Failed my 4 essays 2 coz of they didn't find a writer and no refund and the other 2 I failed coz of the poor writing I got 17% on the first essay and 22% on the other one
They are Thieves I lost my money and I failed this year
Amazing service, work is professional and meets tight deadlines. The work is crafted to the request made and is well done. I enjoy the ability to receive support as needed.
Hello Jason,
Thank you for taking the time to leave your feedback. We are very happy that we were able to assist you! We also like to make it as easy as possible to provide you the support you need, when you need it. We look forward to assisting you again in the future.
Thanks again!
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com.
If you need a paper edited and you want it right, and quickly Ultius is what you need! Look, I'm a busy person and I work full time. I use Ultius and I know it's right.
Hi Kim. Thank you very much for taking the time to leave Ultius an online review. Our editing services are very popular because it never hurts to perfect what one's written. Often, a second set of eyes make all the difference! We're also glad to hear that we've taken off some of the burden. Our life obligations sometimes leave very little breathing space, so just know we are happy to assist. If you need anything, feel free to contact our 24/7 support team. We have your back!
Thanks again,
Lisa
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
ULTIUS BY FAR IS THE BEST WRITING SERVICE COMPANY I HAVE USED. I HAVE USED A FEW AND WAS NOT SATISFIED WITH THE RESULTS OF MY ORDERS. I WILL CONTINUE TO USE ULTIUS AND WILL HIGHLY RECOMMEND IT TO ANYONE THAT MAY BE NEEDING THEIR SERVICES.
PLEASE REQUEST WRITER 1193. HE/SHE IS EXCELLENT!
I AM VERY HAPPY AND SATISIFED WITH ULTIUS AND WITH WRITER 1193:-)
I have had the best experience with this company. I have used them several times and have been very satisfied with the outcome. Quality work and love the timeliness of the writers.
Hi Wendy. Thank you for taking the time to leave your feedback. We appreciate your kind words and we're so glad Writer 11310 was able to assist with order 88983. It's what freelance writers at Ultius love to do, so I'm sure he or she would appreciate your kind words as well. We look forward to assisting you in the near future!
Thank you,
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Great Service and Fast writing service. They are very reasonable and the people are very helpful. I would highly recommend to anyone needing writing help. They are legit
So far I have ordered a couple of papers and both writers and support are very helpful and professional. Writers are very timely and flexible.
Hello Alice!
Thank you for taking the time to leave your feedback! We are very happy to hear that you have found our Support Team to be professional and helpful. We strive to ensure that we stand by our guarantee of providing nothing short of World Class Customer Support. We are also very glad that you enjoy working with our writers! We offer our Requested Writer feature just to ensure that you are able to continue to work with your previous writers that you have made great connections with! We are happy that we have been able to assist you and look forward to working with you again in the future! Thank you again!
Jamie
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Excellent company, the writers really work closely with you, communicate and elaborate everything based on your instructions. Thanks I will use it again!
Hi Agustin!
Thank you for your feedback. Our writers work very hard as they carefully follow their clients' instructions, so I am glad to hear you have had positive experiences!
If you contact our support team, we would love to hook you up with a special discount for taking the time to leave your feedback. We look forward to working with you in the future!
Thank you again,
Ultius Support
Call/Text: (702) 979-7365
Email: support@ultius.com
Live Chat: On our Website, http://www.ultius.com
Paper didnt come on time, so I had to get another option and distinctionessays.com came in handy. They wroter my 10 page essay in 6 record hours.
Hello Jylian,
Since you did not provide an order number, we cannot verify your information. It looks like you didn't use our services; however, if you reply to our private message with your order number, we'd be happy to offer some type of resolution. If you are advertising for another business, please be sure to do so on their designated page.
Thank you,
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
In my experience, with the exception of a few occassions, I receive my order on time, with fairly high quality. I recommend to anyone who is swamped, in a jam and needs help with any paper.
DO NOT USE THIS SITE... I order two papers from here both time they did not meet the time frame the major research paper I had them the write was write by someone with a 5th grade education level... The intro. Paragraph was only 2 sentences WOW REALLY... I upload the article and the citations I wanted him/her to use which they did not follow instead he did a random google search. And said he had a lot of work to do... Question they WHY DID YOU WRITE MY PAPER. THIS COMPANY IS HORRIBLE GO WITH A DIFFERENT COMPANY PLEASE BC NOW I HAVE TO REWITE MY PAPER THAT IS DUE IN A FEW DAYS
Sasha,
We are very sorry to hear that you did not have a positive experience with our company. At Ultius, we value customer satisfaction and quality product, and we thank you for your comment. If you contact our customer support staff at the number listed below, we'd be more than happy to see what we can do to make sure your experience is a positive one.
Comments like these are much appreciated, as they allow us to get even more feedback about our writers. With this in mind, we can take the necessary steps to ensure our writing staff remains the best in the business.
Thanks,
Ultius Customer Support
(702) 979 - 7365
I have just had my first (and only) experience with ultius.com. After much searching I opted to use their site for an outline I required for class. I was under the impression, based off information on their site, that they would provide a custom outline to my specifications. Sadly that was not the case. I required something more than a typical outline which I informed them of when I ordered; however what I got was an outline that I couldn't use. When I requested a revision I was politely told I got what I asked for and that if I needed something else I would have to pay for it. It was very frustrating because they claim to do customized work for their "clients" but that only means they write about what you tell them, not that they meet all the requirements you set for them. On top of that they charged me $52 more than what they said they were going to charge me and have done nothing to refund me that amount back. So now here I am paying $160 (I was only supposed to pay $108) for something that I can't use. My assignment is late and now I have to do the entire thing myself. Not a good company to use, I'm sure there are other, more honorable companies out there and I suggest you find one.
Melissa,
Thanks for leaving a review. We take great pride in our efforts to make sure all customer complaints are dealt with as quickly as possible. We are very sorry to hear that your experience with our company was not ideal, and rest assured that we regret that you were not pleased with our services.
Please note that our policy of unlimited revisions only applies to requests within 7 days of the original order's completion date, and that revisions that fall outside of the scope of the original paper's instructions require extra compensation for our writers. Without this policy, our writers could be forced to re-write order after order without additional pay.
For more information about our revision policy, read here (http://www.ultius.com/revision-policy.html) or watch this animated video describing the policy: http://www.youtube.com/watch?v=q7KSOywSZWI.
Any concerns about billing, payment, or other charges are taken very seriously and we would like to make sure this is addressed as soon as possible.
Please contact our customer support staff and we will do our best to make sure this issue is resolved to your satisfaction.
Call/Text: (702) 979-7365
Email: support@ultius.com
Live Chat: On Our Website, http://www.ultius.com
Thanks,
Ultius Support.
Just used ultius for my resume for my new job. They write resumes and papers to. They helped me out alot and they are always so nice on the phone. In ultius i trust lol
Ultius is great a great writing service that stand by there work with awesome customer service reps and writers. Austin and Bitt is very helpful and helpful in meeting your writing needs.
It is not often that you can find wonderful customer service support, but at Ultius that is an understatement. Everyone you speak to goes above and beyond to provide you outstanding customer service. Austin, Delia, Britany, Tiffany, and Elizabeth what can I say? You guys are the best, and Ultius is lucky to have you as a part of their team! Nick, you will be missed! As for the writers…I wish I would have found this service five years ago…The writers are the most outstanding you will find!
Ultius writers are in command of the English language, unlike most others services I have seen. The quality of writing for my research papers exceeded all expectations, as did the number of sources that were cited throughout the work. The papers are edited perfectly, and you will never find plagiarized material, as each paper is unique to the writer and its topic. The writers are easy to communicate with, are responsive to messages, and will skillfully and accurately produce one of the highest quality papers you could ask for. For exceptional work you can always request my favorite, writer # 7742! Don't be fooled by other services claiming to do the same. Place your orders with Ultius only, as not only will they exceed your expectations, but they are affordable and extremely reliable as well!
To be fair, I have used Ultius many times with ease and success; however I would not suggest using them for a Thesis until they refine their processes. In my case, the entire thesis process was horrible and costly. I gave multiple extensions and provided substantial feedback, but to my dismay, the final draft lived up to my fear; it was poorly written with vague sentences, mixed use of Chicago and Turabian and poor citations. To make matters worse, the writer I used many times before was snippy and insisted on me paying additional money by demanding I place another order to edit and/or revise their already subpar delivery. This was a 25 page paper that cost me well over $500. When paying this type of money a near perfect paper should be expected. While I gladly paid for assignments regarding my thesis, I believe there should be protectors in place that ensure the products delivered are of quality. Now I have to pay another 400+ to have the order revised/edited... that's over 1k for one thesis. I'm giving two stars only because of the research done.
In the future, I hope Ultius realizes the success of their brand rides on the quality of written works produced and word of mouth. The best writer I had by far was #*******. Not only did he/she listen, they took pride in their work. Here I am at the end of the semester having to rework the very paper I paid hundreds of dollars for myself!
Hi Angela!
Thank you for taking the time to offer your feedback! I'm very glad to hear that you've been satisfied. By the way, you hit the nail on the head! Loads of details allow our writers to craft their clients' visions.
The writers appreciate every detail, and I'm glad you've shared that tip with other Sitejabber readers. After all, taking away stress is what we strive for, and specific instructions definitely help with that objective. Also, thank you for your suggestions! I'm going to forward them to our COO, so stay tuned!
We look forward to working with you again in the future. When you get a chance, contact our support team so we can set you up with a discount code as a thank you.
Thanks again,
Ultius Support
Call/Text: (702) 979-7365
Email: support@ultius.com
Live Chat: On our Website, http://www.ultius.com
I ordered a paper with much trepidation, having never used a writing service before. I work full-time in addition to school, and work demands were keeping me from meeting school deadlines. I requested the paper 3 days before it was due, just in case I needed to polish it up, but I didn't think I would have to since they use "world-class writers."
The paper was delivered 12 hours early, but I nearly had a heart attack when I read it. It was full of typos, disorganized, had sentences that were basically gibberish, and the writer hadn't followed the instructions I provided at all. It was like an 8th-grade kid wrote it.
Having exactly 3 days left, I put it in for revision and requested a new writer. Customer service was very kind and helpful. It took about 36 hours before a new writer took it on and during that time I was so nervous that I just started writing the paper instead of sleeping. I saw no other option, since the first paper was so horrendous that I had no idea what to expect with the revision.
The second writer's work was immensely better than the first, and he or she got their work finished with incredible speed, but by then I had halfway finished the paper myself. So I just turned in my own.
I don't think Ultius is a bad company (though I don't know what rock they found the first "writer" under). What happened to me is probably not typical. But ultimately, the whole situation was much more stressful than if I had just done the work myself, which is what I eventually did anyway.
Hi Ethan,
Thank you for taking the time to leave your feedback. It’s that time of year where there are not just enough hours in the day when it comes to going to school and work, so I can appreciate your need. Truthfully, many clients use services such as ours simply because they do not have the time. Thus, I am very sorry for all the stress and the fact that we were not able to deliver.
I pulled up the original writer’s draft. To my dismay, I see what you mean and agree it is poor quality. We are in our busy mode, so sometimes the writers take on too much and their quality may suffer. I’m glad your revision was much better, but, as you noted, we lost your trust. Since you were unable to use the content as intended, we will fully refund you.
Thank you for acknowledging we are not a bad company at all. Your experience is not a typical one, so if you ever decide to try us again in a pinch, please let us know. We owe you an awesome, stress-free experience.
Thank you for your time,
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I'll first begin my saying that I hardly write reviews. I have had 3 orders with this company.
To begin with the pros:
This is a good/legit company.
Customer service is impeccable.
Assignments usually delivered on time.
Excellent communication among customer service, the editing team, and writers.
Work is plagiarism free.
Good grammar and very clear writing
Cons are:
I had one instance where my work was not delivered on time. I granted an extension.
My biggest complaint is that writers seem incapable of following the task at hand. On two of my orders, it's almost as if the writer did not read the task at all. My first order had to be revised twice as the writers did not follow instructions. I had the same issue with my second order. I was at fault for not reading the work that a writer at Ultius completed; I essentially received a zero on the work that I submitted. I received a "not competent" grade in every single area on the grading rubric.
Policy - Free revision within seven days after receiving your order. I take no issue with a company that follows its stated policy. The order that I received a "zero" on, I requested a revision on the 8th day (the same day I received feedback from my instructor). I was initially granted a free revision, but that was later renege on. I was then told i'll have to pay for a revision. Based on principles alone, I refused to pay to a revise something that was so awfully written. Again, this wasn't the first time this happened, This happened on two of my orders (my third order was an addition to my first order).
Lesson learned - do your own work.
Hi Josiah,
Thank you for taking the time to leave your feedback. I have to say that I really appreciate you listing your pros and cons. Our clients are very important to us, so it is awesome to know that you believe we have impeccable customer service and offer original and high quality content. As you noted, our deliveries are usually right on time. There have been cases where we have been late, and we feel badly for that. Also, I am sincerely sorry to read that your experiences have left you with the impression that our writers are incapable. I can assure you that is not the case, but while our writers are exceptional, sometimes they make mistakes. I apologize for that.
When investigating your order, I see that we did agree to complete your revision one day outside of the 7-day window. It looks like one editor agreed, but two others seemed to be on different pages. Since we initially told you yes, we definitely should have honored that. I will pass on this feedback to our Editing Department. They all work remotely, so it is sometimes more difficult for them to stay on the same page. Our Editorial Manager can take your feedback and use it to create a better system for editorial communication. There may be speed bumps, but that is a normal part of the learning curve.
I do understand your hesitancy in placing another order for a revision, but please understand we do not necessarily provide content based on feedback. We hope clients carefully read over their orders upon their upload and determine at that time if the writer followed the order’s instructions. That way, we deliver outstanding samples and clients get what they paid for according to their original instructions.
To try and make up for the late delivery and inconvenience, I will private message a special discount code for you to use on a future purchase. Please feel free to offer additional feedback or bring up any other questions or concerns you have at that time. I want you to leave with a positive experience!
I look forward to hearing from you.
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
This company is awesome, and they always take care of their customers. Not to mention, the writer's are knowledgeable and very efficient.
Hi Carrie!
Thank you for taking the time to leave your feedback! We sincerely appreciate your kind words! We love consistency as well, whether it comes from providing amazing customer support, hiring the best writers that the U.S. has to offer, right down to our editing department who ensure orders are quality checked and sent out on time, not to mention many others who work hard to guarantee that everything we do runs smoothly. These are all key elements that make sure we efficiently provide our clients 100% satisfaction and quality service! We are glad that you have had such wonderful experiences! We look forward to working with you again in the future!
Thank you!
Jamie,
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Overview
Ultius has a rating of 3.7 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultius most frequently mention customer service, quality work and several times. Ultius ranks 29th among Academic Editing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Eman,
We are sincerely sorry for your experiences. We found three of your past orders. The scopes of your orders were feasible; however, there are times writers who specialize in such topics are not available. We do apologize for the inconvenience and are actively recruiting qualified writers every day. Also, we processed two refunds on August 12 and a third refund shortly after you canceled your order on August 16. Refunds may take 7-10 days to post to your account. You may contact us for more details, but you should probably check with your financial institution first as they have access to your statements.
If you contact support with your other order numbers, we would be happy to look into them. An order's success depends upon specific instructions.
In the event a writer did not write according to your instructions, we would like to investigate and offer resolution in the form of a refund, partial refund, or credit. We look forward to hearing from you.
Thank you,
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com