UlineReviews 107

We placed an order and cancelled the same day but were told that because the item was placed on a truck we would still be responsible for shipping charges.
Based on other reviews this is common practice for Uline. There should be negative stars for this practice.

Businesses may need more than 30 days to return products as sometimes projects are delayed. Uline will not accept any products after 30 days; not even a restocking fee. Keep this in mind when ordering from them and if you are unsure of wanting to keep the products or not. I have been ordering from Uline my entire career and this left a really bad taste. I will be ordering more from McMaster as they do not have an issue with returns! Good luck!

This company supports the extreme right-wing, as well as donates millions to anti-LBGTQ+ campaigns. I am embarrassed to have their logo on our shipping boxes. We will not purchase from them again.

Spent 20 minutes cleaning off styrofoam peanuts that stick to everything. Will not purchase from this company again ULINE ORDER CONFIRMATION # *******

The worst item I have ever purchased...uline is totally none responsive...they won't fix the unit or replace it...it completely ices up within 7 days. The picture is afte 4 weeks of use

I have applied for several jobs due to the company I worked for did a RIF and with my years of experience in management I have dated myself and you would think that basic jobs in the Warehouse would easy to at least get a face to face interview.I have applied for every job they have listed with the following response "Thank you for your interest in the Warehouse Manager - Nights position at Uline.

For each open position, we receive interest from many talented individuals. A team of professionals reviews each and every submission received. Unfortunately, you have not been selected to continue in our process for this position.

We wish you the best in your future career endeavors.

Sincerely,
Uline Human Resources"

I have worked at Walmart distribution center and yes they don't pay as much as ULINE but they don't discriminate. I might be 51 but I am in great shape. It is sad to see so many companies that are not what they portray themselves as fair company until the consumer or other companies stop utilizing companies that don't live up to ethical standards I saw this with my mother and everyone should stand up and against age discrimination, as long as you can do the job well then you should have a chance.

I started a new company and Uline sent me a massive paper catalogue in the mail that I never asked for, putting me in the uncomfortable situation of throwing it into recycling or leaving it laying around my office cluttering the place for no reason (as I certainly won't ever spend money with this company). Sad waste of money and willful disregard for our planet.

I ordered a custom rug for my sons store. They said it would be shipped in 7 business days. Well, I got it in 5! Very happy and just in time for Christmas. Customer service was excellent. I gave it 5 stars because I was super happy about everything. For the money, the product could have been a little better quality though. It's pretty thin but I'm overall happy.

Lighting fast shipping and 100% accurate every single time. We have been with Uline for over five years and never had one issue, not one. We will never leave this company.

Used to deal with this company years ago and was never very happy with the pricing nor the restrictive policies on shipping (they ship out quickly, but refuse to offer more economical shipping options). Stopped buying from them many years ago, but just today (a Sunday, no less) I received a huge catalogue in my mailbox. I have moved out of the province and was rather concerned about how they got this address, so I called to look into it further. All they would tell me was that I had been added to their mailing list, but claimed they could not trace who added me nor when. When I pointed out that they really ought to keep track of such info if they felt free to spam people with a 3lb. Catalogue, they would only offer to remove me from the list.

I bought ice packs for the 2nd time. They were not the same as the first time. Wrote a email and with in 30 mins I had a phone call trying to fix it. They sent me a second batch. They were not right either. They told me to just keep them and if I wanted they would do a quality check before shipping they did it to make sure everything was correct. Best customer service I have ever seen. Thank you.

I ordered from Uline a few times (a hard surfaced chair mat for my home office and twice plastic jars with lids). These products are great, service was excellent and delivery time amazingly fast. I can only recommend Uline. So far I have no complaints whatsoever. I will definitely order from them again.

We purchased a mobile storage cabinet and it was the structurally wrong. We have experience how to put it together but it would not work. Any attempt to return would not be successful, there's always a reason to reject a service.

I order my large boxes 50x20x8 to ship guitars from this company, and boxes are not only delivered in perfect condition, but structurally strong enough to hold guitar and packaging with no problems. I've shipped about 45 guitars to various buyers and never had a problem. Definitely recommend Uline, aside from quality boxes, their prices are the best.

We bought Uline Industrial Tape Convenience Pack - 2 Mil, 2" x 110 yds, Clear and we will never be able to use it. Called Uline after 6-9 months (you know life is busy) simply Uline said "it too late to return" we request for exchange but it was declined. Don't buy that tape but buy instead "JARLINK Clear Packing Tape (12 Rolls), Heavy Duty Packaging Tape for Shipping Packaging Moving Sealing, 2.7mil Thick, 1.88 inches Wide, 60 Yards Per Roll, 720 Total Yards' YOU WILL LOVE IT. It is very strong, never ripped up and cheaper than Uline.

I ordered some sticky pads (over 1,000) with my company's promotional project. The shipping cost was $800, that's more than half of what my order was! When I spoken with the manager he did the shipping is calculated by weight and that he couldn't lower it. I explained that it was over my budget and asked if he could lower it he said no, I asked if we could pick up he said no. We ended up not getting the order after we paid for it. They are greedy and horrible people. Don't use them.

Even if you wake up every morning dreading the start of your work day, you might still count yourself lucky that you don't work for one of these employers.

If your a minority female don't bother applying you will waste your time. I have lots of job experiences and is currently still employed at a very lucrative employer but I somehow could not land a job at Uline. The day I went for my interview I saw one American Asian girl out of approx. 100 people in the building. The mass interviewers were all men. I didn't see any females do interviews. They also asked irrelevant questions like how much do you make now? Who's your favorite boss? And how many times have you been absent in the last 12 months. Honestly those questions are irrelevant to hire people to work for the company. Those questions are to prejudge you in reference to your past. After I left the company in Lacey I did my own research and found out this was an American Company and it makes sense as to why I didn't get hired on. I'm an Asian Female. With lots of work history and experience and been on more than 50 job interviews in my lifetime yet I did not get hired on. MMhhhh

I'm assuming they stopped allowing pick ups due to Covid. Covid is over and still unable to pick up orders. We're stuck with a delivery fee of $60.00 and the pallet to boot. The delivery driver was afraid to come down my driveway and wanted to leave the pallet in the middle of my driveway or return the boxes. I had to coddle him into doing his job, which took all of 2 minutes to get it down and into my garage.