website thubmnail of UK Soccer Shop

UK Soccer ShopReviews 971

2.8
How would you rate UK Soccer Shop?
grey star
grey star
grey star
grey star
grey star

UK Soccer Shop Reviews Summary

The company exhibits a mixed reputation, with customers highlighting positive aspects such as the quality of certain products and timely delivery in some instances. However, significant concerns dominate the feedback, particularly regarding order accuracy, poor customer service, and difficulties with returns and refunds. Many customers report dissatisfaction with receiving incorrect items and unresponsive support, leading to feelings of frustration and distrust. While some shoppers appreciate the product selection and personalization options, the overall sentiment suggests a need for improvement in customer service practices and communication to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
223
value
210
shipping
216
returns
120
quality
194
This company does not typically respond to reviews
Florida
1 review
3 helpful votes
Follow Sigi L.
Unfollow Sigi L.
Send Message
Share Review
Report Review

I ordered two kits and after a month still haven't received them. They do not reply to any customer service emails and their phone is always busy. It appears to be a fraudulent website.

Date of experience: December 30, 2018
GB
1 review
0 helpful votes
Follow Lisa b.
Unfollow Lisa b.
Send Message
Share Review
Report Review

Quick delivery
December 29, 2018

Christmas ordering made simple when needing for my Arsenal fan son. Found just the thing on line with soccershop! Delivery prompt for Christmas and when needing a bigger size customer service very helpful emailed back quickly with advice :)

Date of experience: December 27, 2018
GB
1 review
0 helpful votes
Follow Dudley C.
Unfollow Dudley C.
Send Message
Share Review
Report Review

Excellent
December 27, 2018

Can't fault the service. Only issue was that clearly different manufacturers have different sizes... Nike are massive addidas are small. But regtirbed and got credited back no probs

Date of experience: December 27, 2018
Texas
1 review
1 helpful vote
Follow Brad H.
Unfollow Brad H.
Send Message
Share Review
Report Review

Save your money and go to a real company this is a fake company that will tip you off. The jerseys are all fakes and they say they ship it to you with no way of tracking it. Then it never arrives and they can't be contacted if you don't believe me try calling the number that no one ever answers. Spend
The extra dollar and get the real jersey and actually get it too. Worst company ever. And if they write you like they responded once a guy biju which I am sure isn't real don't believe him cancel your orders now. Still never got a package with my stuff and no refund.

Date of experience: December 24, 2018
GB
2 reviews
2 helpful votes
Follow Richard J.
Unfollow Richard J.
Send Message
Share Review
Report Review

Happy Christmas
December 21, 2018

Easy ordering prompt delivery even a few days before Christmas good value for money and good range of products

Date of experience: December 21, 2018
GB
1 review
0 helpful votes
Follow Nike O.
Unfollow Nike O.
Send Message
Share Review
Report Review

Quality
December 21, 2018

Quality service! I'm happy with the football shirt I received. The website was quick and easy to use. My delivery arrived on time. Would recommend UKSoccer shop.

Date of experience: December 21, 2018
GB
1 review
0 helpful votes
Follow DARREN G.
Unfollow DARREN G.
Send Message
Share Review
Report Review

My son was looking for a specific shirt away from the usual clubs stocked by other sites.
Found the Shirt at a good price, ordered and delivered quickly and without fuss.

Date of experience: December 20, 2018
GB
1 review
1 helpful vote
Follow Julia L.
Unfollow Julia L.
Send Message
Share Review
Report Review

Would not use them ordered a coat for a Christmas Present 3 weeks ago got confirmation email all ok will dispatched soon got an email 3 weeks later not available will refund the money within 5 days! What a bloody disgusting service this is! But if I would like to order from them again within 14 days they will give me free delivery WOULD NOT ORDER FROM THEM

Date of experience: December 17, 2018
GB
1 review
1 helpful vote
Follow A B.
Unfollow A B.
Send Message
Share Review
Report Review

Absolute Disgrace!
December 14, 2018

Placed an order, heard nothing or 2 weeks and item not received. Got no responses to several emails and when you call the customer services number it just rings and rings and rings. I'd say they have no customer service...

Date of experience: December 14, 2018
GB
1 review
0 helpful votes
Follow Kevin O.
Unfollow Kevin O.
Send Message
Share Review
Report Review

Real Madrid Kit
December 12, 2018

Excellent Service, great value and good selection of kits to choose from.
Particularly wanted a long sleeved kit for our son and didn't want to pay the extortionate rates for a brand new kit.

Date of experience: December 12, 2018
GB
1 review
0 helpful votes
Follow Bruce H.
Unfollow Bruce H.
Send Message
Share Review
Report Review

Full Range here
December 11, 2018

Item unavailable elsewhere. EI spent hours searching the Internet before I happened on the UKSoccershop site

Date of experience: December 10, 2018
GB
1 review
0 helpful votes
Follow Lauren F.
Unfollow Lauren F.
Send Message
Share Review
Report Review

Great Website.
December 8, 2018

Great service, first class. Fast delivery. My 9 year old nephew was over the moon with his Messi Barcelona Jersey!. Thank you.

Date of experience: December 7, 2018
Canada
1 review
1 helpful vote
Follow Randy R.
Unfollow Randy R.
Send Message
Share Review
Report Review

Uksoccershop is a scam
December 6, 2018

Do not order from this site, they will take your money right away but customer service is not available. They don't ship stuff out and keep your money. Soon they will be investigated

Date of experience: December 6, 2018
GB
1 review
0 helpful votes
Follow Barry G.
Unfollow Barry G.
Send Message
Share Review
Report Review

Shopping for xmas
December 3, 2018

So far so good. Service is good, just waiting for one delivery. Just had notice of order is waiting for delivery.

Date of experience: December 3, 2018
GB
1 review
0 helpful votes
Follow Christopher G.
Unfollow Christopher G.
Send Message
Share Review
Report Review

Xmas
December 3, 2018

First class service, everything was as it should be. Thank you very much, looking forward to using you again sometime.

Date of experience: December 3, 2018
GB
1 review
0 helpful votes
Follow Penelope M.
Unfollow Penelope M.
Send Message
Share Review
Report Review

Just the job
November 28, 2018

I found the website easy to use and was kept updated throughout the process
The first time I ordered I was contacted and told that the item was out of stock with no date for being back in stock Very polite e mails to this effect but
When I went on line again a week later I was able to order item but held my breath waiting for another similar 'out of stock e mail. Luckily this did not happen and goods arrived
However, had I not just tried the website I would not have known and would have had a very unhappy grandson!

Date of experience: November 27, 2018
France
1 review
0 helpful votes
Follow Caroline H.
Unfollow Caroline H.
Send Message
Share Review
Report Review

Very easy to use.
November 25, 2018

Site was easy to navigate, I was kept up to date throughout the process and the gift was delivered when expected.

Date of experience: November 25, 2018
GB
1 review
0 helpful votes
Follow Kevin H.
Unfollow Kevin H.
Send Message
Share Review
Report Review

Present
November 25, 2018

I recently bought a football training kit for my grandson and had it personalised with his initials on it looked fantastic very fast delivery spot on he loves it would defo buy from here again

Date of experience: November 24, 2018
Spain
1 review
1 helpful vote
Follow Susan J.
Unfollow Susan J.
Send Message
Share Review
Report Review

Appalling lack of service
November 19, 2018

I'm surprised you're still in business, order last Christmas not honoured. Zero customer service. Worst company I've ever dealt with on the internet. Don't touch them shop around

Date of experience: November 19, 2018
GB
1 review
0 helpful votes
Follow Tomas H.
Unfollow Tomas H.
Send Message
Share Review
Report Review

Good service
November 15, 2018

Happy with my product. They kept me informed on developments. Website could do with a bit updating but overall 1 very happy customer

Date of experience: November 13, 2018

From the business

Buy official football shirts from Premier League, La Liga, Bundesliga, Serie A, international kits and more. Largest selection of football kits online. Personalise with official printing. Worldwide delivery.


uksoccershop.com
Hamilton, NY
+67