website thubmnail of UK Soccer Shop

UK Soccer ShopReviews 971

2.8
How would you rate UK Soccer Shop?
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UK Soccer Shop Reviews Summary

The company exhibits a mixed reputation, with customers highlighting positive aspects such as the quality of certain products and timely delivery in some instances. However, significant concerns dominate the feedback, particularly regarding order accuracy, poor customer service, and difficulties with returns and refunds. Many customers report dissatisfaction with receiving incorrect items and unresponsive support, leading to feelings of frustration and distrust. While some shoppers appreciate the product selection and personalization options, the overall sentiment suggests a need for improvement in customer service practices and communication to enhance the shopping experience.

This summary is generated by AI, based on text from customer reviews

service
223
value
210
shipping
216
returns
120
quality
194
This company does not typically respond to reviews
GB
1 review
0 helpful votes
Follow Andrew I.
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My personalised shirt arrived 5 days after ordering. Perfect fit. Very happy with while experience. I would definitely recommend this site.

Date of experience: May 19, 2019
GB
1 review
0 helpful votes
Follow E R.
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My first item was out of stock, even though still advertised as available. However, I quickly received refund and free postage for a future order. My future order came promptly and was great!

Date of experience: May 13, 2019
GB
1 review
0 helpful votes
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Ok... so UK soccershop are a straight sell outfit. You order they supply. Any issues email and return, wait and resolved.
Its outside of general desires to want to speak to someone... but in every instance of using the service they do provide I've not been disappointed!
Items are of genuine and high quality... weirdly unlike some direct kit sources like clubs, shops and flea bay... which produce some questionable items of low quality.

I'll keep using UKS with the current format and will recommend them to others.

If anyone is remotely concerned about service or quality, I'd suggest using a credit card since then any final problems con covered by the card providers guarantee.

Thanks for the service so far UKS!

Date of experience: May 12, 2019
GB
1 review
0 helpful votes
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Bought a Brasil Naymar football shirt for my 7yr old grandson. Didn't want a cheap fake and this certainly fits the bill. Quality material, beautiful badge and good size. Very pleased with it and so is grandson!

Date of experience: May 8, 2019
GB
1 review
0 helpful votes
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Delivery was quick and the Replica Barcelona kit came with personalised printed shirt in 4 days and this was over a Bank Holiday weekend

Date of experience: May 8, 2019
GB
1 review
0 helpful votes
Follow M F.
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Easy to use website, good quality product, delivered quickly and efficiently as needed. Overall very happy.

Date of experience: May 4, 2019
GB
1 review
0 helpful votes
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Quick service
May 3, 2019

Arrived earlier than promised even with personalisation. Size accurate. Pricey but that's football shirts! PSG shirt better quality than previous purchases for other uk clubs bought elsewhere.

Date of experience: May 2, 2019
GB
1 review
0 helpful votes
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Couldn't ask for more. I ordered an FC Porto home shirt and asked for a personalised name on the back but forgot to get number on the back too. I received a lovely email asking if I had forgot the number, which I had. Brilliant customer service to follow this up.

Date of experience: April 29, 2019
GB
1 review
3 helpful votes
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False promises
April 29, 2019

Absolute waste of time. Ordered and paid for 2 days delivery. 2 weeks later still no delivery and no reply to my 6 emails. No phone number. Scammers.

Date of experience: April 29, 2019
GB
1 review
0 helpful votes
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Just what I wanted...
April 28, 2019

I ordered 2 personalised T shirts for a 10K race, great website, great product and great service. What`s not to like...!?

Date of experience: April 27, 2019
GB
1 review
0 helpful votes
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Thank you for the speedy delivery of the products ordered. I would definately use your service again

Date of experience: April 25, 2019
New York
3 reviews
2 helpful votes
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I ordered a Belgium national, Eden Hazard tee shirt. I received a red shirt with absolutely no country logo and the name and number printed on the front. Returning it would end up costing me more money than I paid and they offer zero solution. Wouldn't recommend ordering from them

Date of experience: April 22, 2019
GB
1 review
0 helpful votes
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Great Service
April 14, 2019

They Delivered quickly, great quality product (which arrived exactly as seen on the website)and well priced, would definitely use these guys again

Date of experience: April 13, 2019
GB
1 review
0 helpful votes
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Great products
April 11, 2019

We bought a football shirt for our son's 21st birthday, it arrived quickly, printed, good value for money.

Date of experience: April 11, 2019
GB
1 review
1 helpful vote
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Fine
April 11, 2019

The service was fine. One item wasn't available and they let me know and I got a refund. Another product arrived on time.

Date of experience: April 11, 2019
GB
1 review
2 helpful votes
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Custom Shirts
April 7, 2019

Loved the concept designs for the custom shirts. Sadly not as comfortable to wear as they itch around the neck.

Date of experience: April 6, 2019
GB
1 review
0 helpful votes
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Service
April 7, 2019

Seemless process from ordering to receipt of product. I am very happy with the quality of the product as well. Excellent service.

Date of experience: April 6, 2019
GB
1 review
0 helpful votes
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Excellent quality
April 7, 2019

Football kit arrived promptly and we were very happy with it. Son was thrilled. Will be shopping here again.

Date of experience: April 6, 2019
GB
1 review
2 helpful votes
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Terrible con
April 5, 2019

I have been waiting for my next day delivery since 18th febuary for american nation team kit for my son's American day on the 25th febuary. Till today apart from the confirmation email I have not received my goods. Seeking legal advice pssid over £70 including next day delivery charge. *******@gmail.com

Date of experience: April 5, 2019
Mexico
5 reviews
19 helpful votes
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Great Experience
April 4, 2019

Great Experience. Good product and fast delivery. There is wide range of shirts and other items. Best quality.

Date of experience: April 4, 2019

From the business

Buy official football shirts from Premier League, La Liga, Bundesliga, Serie A, international kits and more. Largest selection of football kits online. Personalise with official printing. Worldwide delivery.


uksoccershop.com
Hamilton, NY
+67