The company exhibits a mixed reputation, with customers highlighting positive aspects such as the quality of certain products and timely delivery in some instances. However, significant concerns dominate the feedback, particularly regarding order accuracy, poor customer service, and difficulties with returns and refunds. Many customers report dissatisfaction with receiving incorrect items and unresponsive support, leading to feelings of frustration and distrust. While some shoppers appreciate the product selection and personalization options, the overall sentiment suggests a need for improvement in customer service practices and communication to enhance the shopping experience.
This summary is generated by AI, based on text from customer reviews
My personalised shirt arrived 5 days after ordering. Perfect fit. Very happy with while experience. I would definitely recommend this site.
My first item was out of stock, even though still advertised as available. However, I quickly received refund and free postage for a future order. My future order came promptly and was great!
Ok... so UK soccershop are a straight sell outfit. You order they supply. Any issues email and return, wait and resolved.
Its outside of general desires to want to speak to someone... but in every instance of using the service they do provide I've not been disappointed!
Items are of genuine and high quality... weirdly unlike some direct kit sources like clubs, shops and flea bay... which produce some questionable items of low quality.
I'll keep using UKS with the current format and will recommend them to others.
If anyone is remotely concerned about service or quality, I'd suggest using a credit card since then any final problems con covered by the card providers guarantee.
Thanks for the service so far UKS!
Bought a Brasil Naymar football shirt for my 7yr old grandson. Didn't want a cheap fake and this certainly fits the bill. Quality material, beautiful badge and good size. Very pleased with it and so is grandson!
Delivery was quick and the Replica Barcelona kit came with personalised printed shirt in 4 days and this was over a Bank Holiday weekend
Easy to use website, good quality product, delivered quickly and efficiently as needed. Overall very happy.
Arrived earlier than promised even with personalisation. Size accurate. Pricey but that's football shirts! PSG shirt better quality than previous purchases for other uk clubs bought elsewhere.
Couldn't ask for more. I ordered an FC Porto home shirt and asked for a personalised name on the back but forgot to get number on the back too. I received a lovely email asking if I had forgot the number, which I had. Brilliant customer service to follow this up.
Absolute waste of time. Ordered and paid for 2 days delivery. 2 weeks later still no delivery and no reply to my 6 emails. No phone number. Scammers.
I ordered 2 personalised T shirts for a 10K race, great website, great product and great service. What`s not to like...!?
Thank you for the speedy delivery of the products ordered. I would definately use your service again
I ordered a Belgium national, Eden Hazard tee shirt. I received a red shirt with absolutely no country logo and the name and number printed on the front. Returning it would end up costing me more money than I paid and they offer zero solution. Wouldn't recommend ordering from them
They Delivered quickly, great quality product (which arrived exactly as seen on the website)and well priced, would definitely use these guys again
We bought a football shirt for our son's 21st birthday, it arrived quickly, printed, good value for money.
Loved the concept designs for the custom shirts. Sadly not as comfortable to wear as they itch around the neck.
Football kit arrived promptly and we were very happy with it. Son was thrilled. Will be shopping here again.
I have been waiting for my next day delivery since 18th febuary for american nation team kit for my son's American day on the 25th febuary. Till today apart from the confirmation email I have not received my goods. Seeking legal advice pssid over £70 including next day delivery charge. *******@gmail.com
Great Experience. Good product and fast delivery. There is wide range of shirts and other items. Best quality.
Answer: File a complaint with UK action fraud. I did and if enough people do the same they may eventually investigate this company. They are thieves plain and simple. I also don't know how site jabber can rate them at 3 and a half stars when nearly 50% of reviews are negative.
Answer: There is no phone number for UK soccer shop I used email to get InTouch
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