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The company enjoys a generally positive reputation, with numerous customers praising the quality and beauty of their dresses, as well as the reliability of sizing and fit. Many highlighted the exceptional customer service, noting prompt responses and helpful communication throughout the ordering process. However, some negative feedback emerged regarding issues with dress quality, particularly concerning custom orders, and difficulties with returns and refunds. Overall, while the majority of experiences are favorable, the company may need to address quality control and return policies to enhance customer satisfaction further.
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Beautiful and true fit and color exactly as shown. We are never disappointed with anything from MillyBridal. It is the ONLY place my daughter will look for special occasion dresses! Thx again for another great dress!
The dress was perfect in size and length, and the color was beautiful. I don't hesitate to order another dress from MillyBridal. Everyone commented that this sounded divine, and the style was up there!
I order my dress from here and at first I was very scare because it is very hard for me to order online because of my chest but i send my measurements and it was perfect very happy with the color and the fabric. Thanks!
So pleased with my purchase from you, my daughters prom dress was great quality and sizing was excellent. Hassle free ordering and delivery. Would definitely recommend and will certainly be ordering from you again. Such a great price... thankyou Millybridal x
I ordered this dress in custom measurements and it fits like a glove! Was nervous about ordering my wedding gown online but it's literally perfect! And, I love that the material is much lighter weight than most in-store gowns. Best decision! Customer service was very attentive and helpful! Would definitely recommend.
I absolutely love this dress. It's not too heavy, material is soft and I had it custom made and it fits perfect. I can't wait for my future husband to see me on our wedding day!
I couldn't be more happy with my purchase, the dress looks amazing and dresses perfectly. The shipping was very fast as well, highly recommend!
Like others, I was nervous to buy a wedding dress online but for the price I just had to try. This dress was perfect. It fit me like a glove and the product description picture is very accurate. It arrived quickly and the quality does not disappoint.
I am really satisfied with my purchase. The dress is elegant and sofisticated. It fits really well according to my mesurements. The fabric feels very nice. The quality is top. It is a very beautiful dress. I am going to use it for my friend's wedding in New York City. All of the bridesmaids bought their dress at MillyBridal and all of them are really happy.
I was a bit apprehensive to purchase the dress because I thought the material would be cheap... I'm so happy I purchased this stunning, beautiful dress. It looks and fits EXACTLY like the picture! Overall the fit was perfect.
The dress is beautiful. And the fabric is a better quality than I expected at this price. I'm happy to marry in such a beautiful dress, and can recommend MillyBridal to any woman. Regarding the sizes is exactly how you order it. Just great! Price performance is great.
My dress is beautiful! Fabric was smooth and soft, fully lined. I added the customization to remove the train which made it fall just as an elegant evening gown. I did custom size measurements and it was perfect! So many compliments, I cannot wait to wear this gown again!
Like other reviewers I was skeptic about purchasing my dress online. I am however happy that I took the leap of faith and went ahead. The quality was excellent and the tailoring on point. The dress is made in and shipped oversea so give yourself sufficient time for delivery and adjustments to suit ur liking. If u know your measurement then u can use the size chart to select the right size for u to get that perfect fit.
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Hi I have received my beautiful dress today I am a very small size 12 and although the dress is very long (I ordered the standard size 12) it fits like a glove. Stunning detail and absolutely amazing for the price. Thank you MillyBridal.
I highly recommend MillyBridal. It has great customer service, always responded when I asked any questions. The dress arrived on time. I liked the way it fits and it's quality. I would definitely order again.
Bela! É ainda mais lindo do que na foto. Pedi o vestido para minhas damas de honra, 10 no total e eu faria de novo. Pelo preço, você não pode vencê- lo. No entanto, eu recomendo ir com medidas personalizadas.
This dress is beautiful, and I was incredibly thankful they reached out to me to get my measurements and ensure the dress would fit. Very happy with my purchase the quick response of the company. Thank you for the beautiful dress!
This dress was everything and more! Fits true to size, excellent quality. The bride was pleased with my bridesmaids dress. The top of the dress fit perfect and then bottom is loose and flowing!
I really love this amazing dresses! I BOUGHT lots of dresses from them. All of them were top quality & custom made! My clients were super happy as well. The customer service from this company is also wonderful! I will be ordering more and more from them. I highly recommend MillyBridal to you all!
MillyBridal is a professional wedding & events dress design and manufacturing company located in Hongkong. Mr. Feng Yu, the company founder, is a USA Certified Public Accountant, who lived in the US and in Canada for several years and moved back to Hongkong to establish MillyBridal in 2003.
Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.
After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.
MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want...