I was quite nervous about ordering my wedding dress online as i have never done online shopping before but have heard the horror stories, but turns out there was mothing to worry about this dress fit me perfectly using the measuring guide and picking the one closest to my measurements, it is just a bit long but hey thats easy to fix. It combined the things I loved about dresses I had liked at a bridal store (until I saw prices there) and it is an affordable price! I'm so happy, Thank-you MillyBridal.
Thankyou so much MillyBridal. I was scared ordering offline without trying on or seeing it, but it came and oh my, it's as stunning as the pictures if not even better and fits like a dream, could not be happier thankyou so much!
Delivery late! Too small! Had to buy elsewhere!
Now need to return for refund, receiving unhelpful responses from them, no returns address has been provided.
Does anyone know how to return dresses to them and where to?
(had to give 1 star, should be zero stars!)
I received this dress today. I tried it on, it fits great in the waist. However the bust and length need to be altered to fit me perfectly. I would definitely make sure to measure yourself before deciding on what size to order. The dress is beautiful on and looks very well made. I would totally recommend ordering from here and would do so again.
I ordered this dress for my daughter and paid the extra to have it made to her measurements. It fits perfectly and looks exactly like the picture. The workmanship is just perfect with no messy seams or loose threads. The bodice fits snuggly due to a inner bra which holds the front in so you can lean over and no worry about over exposure. The dress was delivered in the timeframe nominated on ordering. All in all, a very good experience.
Ust received my order of chiffon prom dress & am so happy with it. Thank you beautifully made with good quality fabrics identical to pictures, fits to perfection except for length very easy to change as extra long. Colour also true to picture with lovely crystal decoration. Thank you!
I ordered this dress for my daughter's senior prom. I took a chance on MillyBridal and was extremely pleased at the gorgeous dress that arrived. The color of the dress is a little lighter but it looks just like it does in this picture. I took her measurements before ordering and had it tailored and the fit was perfect. Thank you MillyBridal for an amazing experience and a gorgeous dress. My daughter's prom will be one to remember thanks to your perfection in making this dress.
This dress shipped on time and was very fabulous! I got it in red... you may need to get it altered. Everything fit perfectly! Everything was beautiful. The stitching and the details. The dress was the perfect length. I will purchase from MillyBridal again!
Personally i loved my dress and the satin fabric was so nice it was surprisingly heavy as well, although it was a bit long, i ended up loving it once i had heels on and i would 100% buy from here again, for any occasion. The customer support is so lovely as well. Overall brilliant experience.
Bought a dress for an occasion. It arrived one month too late and when did arrive it was completely wrong dress. It took three months and numerous emails and photos for this company to except they made completely different dress to what I asked for. They send me returning form and I returned dress straight away. Five months after and I never received a penny back from them. I filled complain to my bank and they are trying to resolve the issue. Another thing, this company is not in London they are located in China. Very difficult to communicate with them. When returning dress I had to pay shipping charges to China. MillyBridal is ignoring all of my emails since then. Please do not use this company.
Ordered this red dress for one of my bridesmaids, wasn't sure how it would look, when it came it was absolutely stunning,! I'm definitely going to order one for my other bridesmaid once I get her size etc, I'm having a Christmas wedding now so it's going to be beautiful on x
So I ordered and since received my second prom dress which fit her perfectly! I ordered the size larger that what she needed going off the sites measurements and I am glad I did, it would have been too small otherwise. Everything about the 2 dresses I have ordered is great from quality to pretty colour ( regency) and style. I would reccommend MillyBridal to anyone. In fact I work in an office full of woman and I have done exactly that :)
Great customer service and beautiful dress! It came in time for prom and looks just how it does in the image! Very affordable. Thank you!
We ordered one of these dresses for my maid of honour to check quality and sizing and both were perfect! Will be ordering the other 3 dresses of the same type in the coming week! Super happy, these will make our wedding perfect! Thanks so much Milly Bridal! Super happy customer and I look forward to future purchases!
The dress is actually better in person that what it is on the photos. It fits me perfectly although I paid more to have a custom size so that would be why. It took about 2 months to come but it was 100% worth the wait. I feel amazing in it and can't wait to show it off on my wedding day!
This is a lovely dress. We measured and bought the medium for my 15 year old daughter who typically is about a size 7 juniors. It was a bit too long for her 54" frame, but that can be altered. It was a good price for the quality.
I had this dress made to measure with added pockets, and was exceptionally happy with the end product. I ordered well in advance just in case I required alterations, however this is not a thing I needed to do. So very happy, and would highly recommend Milly Bridal.
Absolutely thrilled with me dress, it is just what i wanted, ( as i was unable to get my size and height requirements in any local store). The dress fitted perfectly and I was amazed with the speedy delivery and the professional and efficient way my purchase was packaged and handled, and my item arrived in plenty of time for my graduation formal. I will certainly be recommending your website to all my friends and relatives. Thanking you so much for your expertise.
It is a gorgeous dress, exactly what I want, The dress arrived when it said it would and was fantastic. I received lots of compliments on this dress. I will tell other friends to order from your site. Thanks!
Absolutely disgusting! Do not order from this company, dresses are far too small, I had a made to measure wedding dress and i couldn't even get it past my knees or over my head! Then when I emailed complaining, they will not give me a refund and they do not accept returns! Stay clear.
Overview
Milly Bridal UK has a rating of 4 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress and good quality. Milly Bridal UK ranks 8th among Wedding Dresses sites.
Mr. Feng started MillyBridal with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in the US, Mr. Feng established MillyBridal soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.
After a few successful years in the local and Asian market, MillyBridal expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.
MillyBridal Europe, US represents MillyBridal in Netherlands, Atlanta and is dedicated to serving European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.
MillyBridal aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or ￡ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.
MillyBridal wedding dress is an embodiment of dignity, elegance, and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.
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Business History
Mr. Feng started DressFashion with a basic idea of helping the bride, not the middleman. After hearing lots of friends and family members complaining about high cost of wedding attires in US, Mr. Feng established DressFashion soon after his own wedding. With the hope of offering brides dream wedding dresses without bank-breaking price, the company soon gained popularity.
After a few successful years in the local and Asian market, DressFashion expanded and started selling their top-quality dresses worldwide, mostly in Europe, American Australia and etc.
DressFashion Europe, US represents DressFashion in Netherlands, Atlanta and is dedicated to serve European and North American brides who want their dream wedding gown, custom made to their order and size, at a fraction of the price of similar or lower quality dresses.
DressFashion aims to make it as easy and hassle-free as possible for the brides-to-be to order their dream wedding dresses, by offering superior products, the best prices possible, excellent and quick customer care, and pricing in$ € or ￡ which always includes shipping so there are no hidden costs or surprises. Import tax is not included but more often than not our brides are not charged ANY import taxes when receiving their dresses.
DressFashion wedding dress is an embodiment of dignity, elegance and fashion. From rich style with magnificent lace to the simple and natural pure style, every bride-to-be could find her dream dress for her wedding day.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Charlotte,
We are sorry your order has not met your expectations.
The size of each dress will be inspected strictly twice and taken photos as archives. We have checked the dress you received, we are sure we sent you a dress in the correct size. Before we started making the dress, we have sent you e-mails including the size details to ensure you choose the correct size.
Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.
We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://uk.millybridal.org/help/returns.html
Pls, feel free to contact us if you have any questions. Our email address is service@millybridal.org. We are always here to help.
Kind regards,
MillyBridal Customer Care