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Charlotte Y.

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Experience: Clothing & Fashion

Member since May 2019

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1 Review by Charlotte

5/6/19
Absolutely disgusting! Do not order from this company, dresses are far too small, I had a made to measure wedding dress and i couldn't even get it past my knees or over my head! Then when I emailed complaining, they will not give me a refund and they do not accept returns!! Stay clear.
millyh
Milly H. – Millybridal UK Rep
Dear Charlotte,
We are sorry your order has not met your expectations.
The size of each dress will be inspected strictly twice and taken photos as archives. We have checked the dress you received, we are sure we sent you a dress in the correct size. Before we started making the dress, we have sent you e-mails including the size details to ensure you choose the correct size.
Our products are quality checked before being sent out to our customers. We strive to give our customers the best quality at the lowest prices.
We always aim to offer our customers the best solutions to their issues in line with our policies. Please see more details on our refund and returns policy here: http://uk.millybridal.org/help/returns.html
Pls, feel free to contact us if you have any questions. Our email address is service@millybridal.org. We are always here to help.

Kind regards,
MillyBridal Customer Care

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