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Milly Bridal UK

How would you rate Milly Bridal UK?
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Poland
1 review
0 helpful votes
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Amazing quality.
April 30, 2019

The dress is amazing, pretty royal blue color, amazing quality and I am so happy with my purchases, so happy for my dress, and plus is the same like on a picture, same color.

Date of experience: April 30, 2019
GB
1 review
1 helpful vote
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Very impressed
July 29, 2020

Communication was very good throughout. Dress is exactly made to the sizes given. Delivery was exactly 3 weeks. Quality is very good, exactly like the picture. Very impressed.

Date of experience: July 29, 2020
Brazil
1 review
0 helpful votes
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The dress is just wonderful! Bought for the prom. Very satisfied with the choice. The dress is perfect. The skirt is magnificent. Its worth it. Just like in the picture. Definitely worth buying!

Date of experience: August 5, 2019
Milly H. Milly Bridal UK Rep
over a year old

Dear Eldridge,
Thank you very much for being part of MillyBridal! We appreciate your business and hope to serve you again soon!

Best Regards,
MillyBridal Customer Care

GB
1 review
0 helpful votes
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Very good quality
April 16, 2021

I bought this dress for my daughters prom, great quality she absolutely loves it. The service has been brilliant from beginning to end with Molly Bridal uk

Date of experience: April 15, 2021
GB
1 review
1 helpful vote
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Ordered a Tailor made dress for Daughters prom june 5th should of Arrived 16th June. Still No Dress No-one can tell me where it is. Tracking just states Dunstable Absoulute shambles leaving Daughter Devasted & me Having to buy replacement Dress
Will be going to Trading Standards regarding this Farce of a company

Date of experience: June 26, 2017
GB
1 review
1 helpful vote
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Fabulous
March 30, 2019

Great dresses. The colour was prefect only problem the bridesmaids has was the dresses where to long in the length but nothing that couldn't get fit. Would definitely recommend

Date of experience: March 30, 2019
GB
1 review
1 helpful vote
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Fantastic
April 7, 2019

I was worried that by ordering online I would receive a butchered dress, but the quality of the dress was amazing, guenuinely amazing. My prom will be amazing in this dress!

Date of experience: April 6, 2019
Spain
1 review
0 helpful votes
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This dress was made perfectly! And fit to the T! The material was really great quality, I recieved so many compliments on this dress! The silhouette was very nice and slimming!

Date of experience: November 24, 2017
GB
1 review
0 helpful votes
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Stunning
June 13, 2018

Dress was stunning, even better then on line, was bit of mix up with delivery date, but still recevied on time for daughters prom & also refunded my delivery because of the mix up. Wuld order again.

Date of experience: June 13, 2018
GB
1 review
4 helpful votes
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Prom dress
June 26, 2023

Got my daughter her prom dress from here. Its so nice and looks beautiful on her. I would recommend this shop to everyone

Date of experience: June 25, 2023
GB
1 review
0 helpful votes
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Received my dress very fast & totally love how beautiful it is! Made with high standard. Ordering another 4 for my bridesmaids!

Date of experience: April 8, 2021
GB
1 review
7 helpful votes
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ABSOLUTE SCAM
June 4, 2017

IF YOU HAVE ANY SENCE DO NOT BUY FROM THIS COMPANY IT IS A TOTAL CON IT SHOULD NOT BE ALLOWED ORDERED A DRESS IT ARRIVED LATE EVEN THOUGH I HAD PAID EXTRA FOR RUSH FEE, THEY DID NOT REPLY TO ANY EMAIL ONLY WAY WAS TO LIVE CHAT WHICH WAS PATHETIC WAS OBVIOUSLY JUST A COMPUTER THAT WOULD BE ANSWERING ALL QUESTIONS AND THAT WAS TO JUST FOB YOU OFF WITH LIES TELLING YOU YOUR DRESS WOULD ARRIVE BY THE DATE YOU ASK AND TRUST ME IT WONT, WHEN THE DRESS FINALLY DID ARRIVE OH MY GOOD GOD HAVE NEVER SEEN SUCH CHEAP NASTYNESS IT WAS DISGUSTING CHEAP AND NASTY MATERIAL WAS A DISGRACE AND DIDNT EVEN FIT THERE COULD NOT HAVE BEEN ANY MORE WRONG WITH IT IT WAS A JOKE SAFE TO SAY IT WENT STRAIGHT IN THE BIN, TAKE MY WORD DO NOT ORDER FROM THIS HORRENDOUS COMPANY UNLESS YOU LIKE TO THROW MONEY DOWN THE DRAIN, SCANDLESS.

Date of experience: June 4, 2017
Morocco
1 review
0 helpful votes
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Overall I was very happy with my dress, I thought the colour was what I thought it would be, the underdess was a little tight but all I had to do was to let the sitches out in that and it was fine, I didn't have time to send back and have altered, it was a fast service which I loved!

Date of experience: November 28, 2017
GB
1 review
0 helpful votes
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Outstanding service
January 10, 2019

Order a dress for my prom, outstanding service. Great quality of the dress and amazing shipping time.

Date of experience: January 9, 2019
GB
1 review
1 helpful vote
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My daughters prom dress was wonderful she looked stunning and got compliments from everyone. Wonderfully made dress

Date of experience: July 12, 2022
GB
1 review
0 helpful votes
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Stunning dress
November 9, 2019

I couldn't be more happy with my purchase, the dress looks amazing and dresses perfectly. The shipping was very fast as well, highly recommend!

Date of experience: November 7, 2019
GB
2 reviews
9 helpful votes
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Excellent
May 10, 2019

Dress came just as described and fit perfectly! Good value for money and delivery was very fast, would definitely buy again from here in the future

Date of experience: May 10, 2019
GB
1 review
1 helpful vote
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Amazing
April 17, 2020

Absolutely love my dress, exactly what I wanted and just like the picture, speedy delivery and brilliant service would definitely buy from here again

Date of experience: April 17, 2020
GB
1 review
0 helpful votes
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Beware complete scam!
April 20, 2019

Dresses are not fit for purpose and don't look anything like the pictures.

Please be aware they will not return or refund.

Date of experience: April 20, 2019
Milly H. Milly Bridal UK Rep
over a year old

Hi Suzanne,
Sorry to hear that you are not satisfied with the customization service. As to the custom made dresses, our tailors make dresses according to measurements without seeing you in person, and measurements are just numbers of one particular point on the body. It is hard to make the dress fits like a glove. It is known that there are at least 2-3 alterations for the store dresses. We know that your reviews are out of kindness and wish we can do better for the custom-sizing service, We will surely give your feedback to our production team and we will try our best to improve our service.
Because all of our dresses are made to order, please understand that items that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged, It is also listed on our return policy: http://uk.millybridal.org/help/returns.html
As to the reviews, we did not remove it and it can be seen on this page.
Sincerely sorry for any inconvenience and may you have a good day!
Pls, feel free to contact us if you have any questions. Our email address is service@millybridal.org. We are always here to help.

Kind regards,
MillyBridal Customer Care

GB
1 review
2 helpful votes
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AMAZING!
July 14, 2020

Very delighted with my purchase, amazing Dress which came before delivery date and cannot wait to wear it on my big day

Date of experience: July 13, 2020

Overview

Milly Bridal UK has a rating of 4 stars from 691 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Milly Bridal UK most frequently mention customer service, prom dress and good quality. Milly Bridal UK ranks 9th among Wedding Dresses sites.

service
97
value
98
shipping
97
returns
51
quality
97
+130