I wish I would of read this site before I placed my order. They took my money right away and I was not able to get it back. When the product arrived it was so obvious they were fake. Like someone else mentioned the smell gave them away right away along with the box they came in. I compared them with some legit ones that I have in the same style but a different color. The sole was made out of cheap crap, and did not have the proper markings like it should. Also the fur is fake crap that does not look or feel like the real thing. Please do not order from this site!
Like all of you on here, i ordered, could not get back on this site and have had no contact at all. They took the money from my account and i am stuck doing all the necessary paperwork to stop them and complain
This site should be removed, I orderd boots in october and thy never arrived, contacted the shipping company they gave me only to be told they had been requested back. Have emailed them everyday for 2 months with no reply. Take my advice they are fraudsters and the site should be closed.
My daughter was so excited that she was able to find uggs in her favorite color she ordered 3 pairs of uggs she only received 1 pair which are fake. She has been emailing twice a week since November to get a refund, was told that it will be refund back to the account have yet to receive the refund or the other pair of boots.
When I googled ugg boots. It's was ugg uk that I found. The boots I picked were on sale so I just thought I had a bargain and was lucky!
It was only when I found this site and read the reviews that I begun to worry. After searching the website that was so easy to find had disappeared and I found these reviews
The boots did arrive and were very fake hut will do for walking the dog in. As everyone Kees saying only buy ugg from a shop then you know just what you are getting.
Have just read reviews and wished i had done so b4 ordering! Basically i am having same probelms as many previous reviewers, slightly higher amount taken from credit card, no confirmation e-mail, ect. I am in contact with them at moment but goodness knows what will happen. Gonna wait till after new year then contact credit card. Fingers crosssed! Would defo not recommend.!
My daughter ordered off this site and after they took the money out her account ( christmas money) she waited for a confirmation email it didn't arrive, I emailed them 5 times explaining that she had spent her christmas money from her grandparents and she was hoping for delivery ready for Christmas Day I had no reply, after two days I looked into the website and came across all the comments on this page after breaking the news to my daughter whom was heart broken and in tears that her money had been stolen I thought there was no way of refunding it, luckily I read that if I call the bank she might still have a chance, do thank you guys! It's disgusting that these ppl scam money every day, I now have a unhappy teenager who was over the moon at the prospect of having ugg boots for christmas,,,,
Hi Everyone - ordered UGG boots on the 8th Dec... received an email saying that I would receive a tracking number which I did. The tracking number was rubbish when I tried it on DHL, emailed them, got an email back saying that DHL had messed up their tracking numbers and a few days later I received another tracking number.
On the 23rd Dec I received my goods... oh my god! FAKE AS...! Strong smell of glue and brick hard soles... On Christmas Day my wife was a little upset... well thats putting it mildly.
I have since bought a pair of UGGS from Xile in Edinburgh and my wife is now well happy!
DO NOT TRUST THIS COMPANY! Took my £81.50 and never received any other contact. Sent numerous e mails NO RESPONSE
Called my bank today they checked out and told me it's a blacklisted company and
In CHINA! Thank goodness my bank going to refund me... eventually wish I had read reviews before losing money. Debbie D
Having just read all the comments on this website i must admit to feeling a bit concerned! Have just parted with £84.99 for boots and now it seems they may be fakes if they ever get here at all! I too have tried to log on to site but it won't allow me to therefore i cannot get in touch with them and there is no phone number which strikes me as odd. Paid extra for 3-4 day delivery so it will be interesting to find out if they arrive or not. I think i'll try the cancel my order route to see if they respond to that... So watch this space!
I have ordered 2 pairs of uggs from this site and although my second pair took about 4 weeks they are brilliant fakes! The only way you can tell the difference is the colour of the inner sole. On reals it's cream where as on my chocolate ones its chocolate and who is going to know unless they look into your boot? They did take 2 pound more but i was over the moon with the quality so must admit i didn't care! Good Luck
As soon as I had sent my details to UK. UGG-boots I had a bad feeling and I was right. No confirmation email arrived. I contacted my credit card company straight away, but the payment had already gone through. I now have to wait 30 days.
I did get in touch with this company through email -Hotmail address- alarm bells ringing away now.
They asked for more information, in broken English, I told them what they could do with that.
Eventually, they said they would transfer my complaint to another department. I asked for the name of the department, got no reply, no surprise there!
PLEASE-PLEASE stay away from this, what looks like a genuine site.
We ordered "ugg" boots on 27th Dec with what was supposed to be 7-10 day delivery, paid £83. We received an email with a tracking number which didn't work. We then sent them another email requesting where our order is. Another tracking number came back. Checking this parcel has been a nightmare it now shows "out for delivery" which it has been from the 5th Jan. I have emailed them several times with a response of "we will look into it". I am now live on line with a Lucy from this company who just keeps advising me that I need to talk to my post office!
I'm taking this to Watchdog and urge anyone else to do the same. This website and others like it need shutting down.
PLEASE DO NOT BUY FROM THEM - I JUST WISH I HAD READ THE REVIEWS BEFORE BUYING!
I ordered Ugg boots from this site on 28th December 2010, I have since had no email confirmation or tracking number. I have emailed them (NO REPLY), tried the online help (which is always off-line) and phoned (answer phone). So now after reading all these reviews know I have been conned! I have cancelled my credit card and have to wait 30 days for a refund if the boots don't turn up, which I think is extremely unlikely! I am SO cross I fell or this con. DO NOT USE THIS WEBSITE!
I ordered 2 pairs of the boots right before christmas, about 3 weeks later i recieved a facecloth from china, which was under the tracking number for the boots. When i emailed them back they said sorry we will ship them right away and 3 weeks later nothing AND that email address no longer exsists.
TOTAL SCAM and now im dealing with the bank to get my money back!
I ordered a pair of sandals, they didn't fit, I never wore them but Ugg claimed I did and rerun the brand new shoes back! Shocking. Avoid Ugg, I will never purchase from them again.
I am very disappointed with the quality of my new "UGG". It looks ugly and very poor quality...
UGG don't do big sales. I have paid £70 and received just cheap crab!
DO NOT BUY FROM THIS SITE OR ANY THAT LOOK SIMILAR AND CLAIM TO SELL UGG BOOTS FOR AROUND £70.
I AM A POLICE OFFICER AND HAVE BEEN STUPID ENOUGH TO BE DUPED BY THIS COMPANY. THE GOODS THEY SEND ARE FAKE AND WILL MORELIKELY THAN NOT BE SEIZED BY CUSTOMS AS SUCH. YOU WILL THEN BE LEFT STRUGGLING TO GET ANY MONEY BACK.
THE COMPANY WILL RESPOND TO E-MAILS CLAIMING THEY ARE REFUNDING YOU, BUT YOU WILL GET NOTHING.
DO NOT BUY FROM THEM!
YOU HAVE BEEN WARNED!
Andy G
I have ordered 2 pairs of Uggs from this website now and have been happy on both occcasions. Yes, you have to be patient and yes they are not 'real' but I can't tell the difference between my 'fakes' and my friends 'real' ones that she paid £140 for.
Dont use this web site. I have paid nearly 60 quid on boots. Well, they never came and my money went to Putian in China! And i think it is fraud cos they they have taken more payments so its a scam i think. Avoid. Want to report it but don't know where to go. Help!
Overview
Uk-ugg-boots has a rating of 1.6 stars from 65 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Uk-ugg-boots most frequently mention credit card, tracking number and confirmation email. Uk-ugg-boots ranks 64th among Uggs sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members