UberReviews 1,533

Uber is the biggest piece of $#*! company. They have promised to send my "lost" now "stolen" phone since 8/26/16. I have been stood up by the Uber driver that had it and Uber as a company has promised multiple dates to have my phone all unsuccessful. They refuse to respond to any of my responses. They are a horrible $#*!ing company that hires only people with zero morals and zero care for true customer concern. I will be calling action news with consumer affairs

When I saw an ad online for the soon to be Uber delivery service, I was intrigued enough to sign up. What I did not know is it would take TWO DAYS to sign up! I started at home taking pictures of the documents they wanted and sending them. Four hours later pulling in for coffee, the first text started for me to resend the pictures. Then hours later at my volunteer job, I was doing it again. Even when I got home, this continued into the night, with emails as well. Just how many times do you need to send the requested pictures until your account goes from pending to activated? It's not that I don't have patience, it's just multiple communication can become irritating and annoying. It took THREE DAYS (after angry communication from me to them to please STOP!) to find out it was multiple computer generated messages. Have patience if you want to try and sign up with Uber. And don't have a temper like I do!

They don't communicate and you can't contact them. I closed my account and they did - it seems.

BUTT - they are still e-mailing me and I can't get them to stop

Think about your exit before you enter into a relationship with this company!

You keep asking and I keep saying

REMOVE me from your system

NOW!?
Sent from my iPhone

On Aug 25,2016, at 1:29 AM, Uber <*******@et.uber.com> wrote:

YOU HAVENT MADE MONEY WITH UBER IN A WEEK

We noticed you have a document that has been expired for a weekanything we can help with? If you need any help or have any questions visit us at help.uber.com and we'll be able to assist you.

Document
Insurance ID Card: http://t.uber.com/dins
Expired 7 days ago
UPDATE

Get Help
View online
Unsubscribe
Uber Technologies Inc.
1455 Market Street
San Francisco, CA *******
Privacy
Terms

Uber is literally looting it's customers in the name of SURGED FARES in PUNE. After 6:30 evening whenever you try to book an Uber Cab... fares are surged. Starting from 1.2 X(available for minutes only) it goes to 2.6X till 8 pm and that too in norm days. Leave aside in rains even if there are cabs available in that area. I don't understand it's parameters of surging. In a minute you see 1.2X surged fare and the next minute that fare expiresand you have to pay 2.4X. People you can try it yourself. Simply Cheating!

My husband was at a concert at the NRG stadium in Houston on 8/5/16 at concert end during the "surg" time couldn't get his app to work. He called me when I was sleeping, sick, and groggy and saw the 8.2 percent surge charge but thought like a tip 15 percent of the total like a tip amount. I was so upset when I saw 341.00 for the total this am! This is wrong and law suit worthy. They need to make it very clear for the tired and apparently not bright to make a person realize that they will be stolen from a ludicrous amount. I am going to file a complaint with the better business bureau and refuse to ever use them again. And they don't make it easy at all to complain on there site. Please don't use them try lift or others even a taxi would have been less expensive!

I was ripped off for $150 for cleaning fee. After a night out, I call uber and got a ride home. I got in the front seat and got home within 12 minutes. The ride is about $7. I got a receipt for about $7. I have no idea the driver file a charge of $150 for cleaning until I look in my credit card bill. I never received the receipt for the $150 until I complain to uber. Apparently, my driver file a cleaning fee to my ride with pictures of the middle back seat being wet and a little mess. I was sitting in the front seat. And if I don't get an alert that the charge was going to tag on, where is the avenue where I can contest this charge. The mess could have been made by the previous rider or the driver lied and file s false report. But if I don;'t get the alert right away, there is no way for me to contest this. That's why this is a scam. I will suggest all rider to take pictures of the interior of the car before leaving the car. Just to be safe so that you don't get rape by Uber.

Never seen before, the driver don't come for pick up and charged me 5 pound cancellation fee, I called for an other driver, the estate charge was 17 pound maximum, the driver confirm that it will be around 14 pound, they charged me 21 pound.
I been charged for the same distance 16 pound to 17 pound with golden line. I tried to call them their's no number for those people. This company is really rubbish. I will never use it again.
AVOID IT.

First Uber, need to have a ASAP phone number! People beware of your account your phone tablet DON"T let anyone use it! Keep away from young people because they will use it, For instance an 13 yr old family member use another family member phone we know how some kids are be real, Well, this one stole the phone and went riding around visiting his friends which had moved. Yes, the mama please do not ask, Then the family member couldn't find his phone call for ride no ride. Now different drivers driving him around so I say, to drivers DUMMY

Please think twice before you become a partner with uber, and don't be a fool of believing them that you can earn 60,000rs per month.
Here is the business model for fooling partners.
You earn 2000 per day, i. E ******* per month
Uber commission is 20% i. E 12,000 rs
Service tax is 5% i. E 3000rs
Now you are left with ******* rs
You need to spend at least 600 rs for diesel every day, as you need to move your vehicle continuously in search of trips
Now you are left with 27,000 rs
You need to pay your emi, say 12,000.
You are left with ******* rs
So you can earn 15,000 rs if you drive 14 hours a day.
If you are planning to get a driver then you might have to pay your e. M. i from your pocket.
And after all this please remember you are not gurranted to earn 2000rs daily.
And due to a tuugh competition given by ola now it has become very difficult to earn even 1200 - 1500 per day.
So stay alert from this trap

Today I feel I was taken advantage of by UBER. I am a loyal uber customer who has used UBER many times for work and personal use. I have never run into what happened to me this morning with a ride charge of $68.97 US in New York. When I requested a ride I was told the fair was approx $18 from my hotel to LGA Airport. A surcharge screen then came up which advised me a 2.3 surcharge would apply to this rate. I didn't understand it and read it as an additional 2.3%. Now I am advised that it means actually an additional 2.3 rate. Even at that 2.3 rate $18x2.3=$41 not $68.97. When I received the uber receipt after the fact I was charged $68.97. I would have never agreed to this. A normal cab ride was $40. I feel violated and cheated by Uber. This system is not set up right and is very confusing for the customer. I won't be using UBER again as the company after numerous attempts will not help.