Uber

My first ride in an Uber ride with my coworker. Our driver Jeffrey (LM*******) was very professional. He opened our doors for us. Vehicle was fresh and clean. We called Uber to take us to our cars that are parked at Cornwell Heights Station because the Regional Trenton Line was cancelled due to a fire. Very enjoyable ride. I was very impressed. Also had bottles of water, mints, gum for refreshments. Even music was too our taste. I will definitely be calling Uber again.

I was an Uber driver for 5 years and they deactivated my account and told me a runaround. Had no option of standing up for myself at all. They never gave me a chance to defend myself. They say they have safety for drivers and riders their actions show different. One false report or any negative rate will get u deactivated. Unjustified deactivation. Their ratings degrade their drivers and believe riders more over the driver.4.91 positive rating over 100 positive comments ….

Today after coming back from a long day at work, I booked a cab on Uber. But the driver didn't reach my location, instead he was parked somewhere else and I told him to come at my location. He said he can't locate me so I should come to his car. He was extremely rude while saying this. I have been explaining to him my location but in return he was very rude and ultimately I had to walk to the car. I was very tired and all I wanted was to get home and that's why I didn't say anything but I'll make sure he pays for this.

It is very unfortunate people have to use uber to make extra cash. They take some of your pay, They have bad customer service, They hang up the phone on you they don't speak English. They are located in the Philippine, they don't have any agent that is in the US and it is so hard to get them on the phone. It is not a way to do Business.

Today I was to have a ride to and from an appointment. Both rides were scheduled. Though I got zero texts letting me know who, what, or when my driver was arriving, I went out my door to find two (2) Uber drivers waiting on me. I apologized to both gentlemen and let them know I had received no texts. The first that had arrived took me to my appointment. Once at my appointment, I got a call from a third Uber driver, who was at my home to pick me up. I informed him of what had previously happened, and apologized to him as well.
I concluded my appointment and wondered how many drivers would show up to take me home? The answer is none. Uber canceled my ride home, I'm still not certain why. Perhaps they only registered that the third driver had made it to my home, and since he didn't complete my ride, I didn't need one home? Either way, I am currently stranded. Weighing options, as my appointment was not in the same city as I live.

I ordered a ride from MCI to my home. I left my iphone in the car. I tried to contact Uber for help. I couldn't find service number online. I tried to contact them with their chat tool. Their Chat application is a broken tool. It shows the window allow your type what's going on. Then waiting 10 minutes for the agent to show up. After Connected to agent, the app closed my chat window, I couldn't type! Agent then said: sorry, I couldn't hear from you and closed the conversation. I will never book Uber! They has no quality control at all.

My name is Peter. I was Uber eats driver. For October 17 th 2022 sombody stole from my account with Uber and cashed out my earnings of 89.01 dollars for that day into somebody else's account. The lady I talked to did not care. My history with that stealing company is over.

Uber sucks. They suspended me, someone who has spent over 1000s in their company because I did not like their rude customer service. They also automatically send you to a higher uber car, if uberx is not available.

I like the convenience of Uber, and have been a loyal customer for a long time. HOWEVER, when TWO of their drivers cancel on me within minutes, and then the PRICE GOES UP for the next one... I'm not a happy camper. I used to refer all of my friends to this service, especially the ones using Lyft... Not any longer. $#*! this service, their drivers that were disrespectful on the phone with me... My business and my friends' business will go elsewhere. Thanks Uber, for your killings, lack of customer service, entitlement and garbage program. Byyyyyeeeeeeeeeeee.

I was ripped off for $150 for cleaning fee. After a night out, I call uber and got a ride home. I got in the front seat and got home within 12 minutes. The ride is about $7. I got a receipt for about $7. I have no idea the driver file a charge of $150 for cleaning until I look in my credit card bill. I never received the receipt for the $150 until I complain to uber. Apparently, my driver file a cleaning fee to my ride with pictures of the middle back seat being wet and a little mess. I was sitting in the front seat. And if I don't get an alert that the charge was going to tag on, where is the avenue where I can contest this charge. The mess could have been made by the previous rider or the driver lied and file s false report. But if I don;'t get the alert right away, there is no way for me to contest this. That's why this is a scam. I will suggest all rider to take pictures of the interior of the car before leaving the car. Just to be safe so that you don't get rape by Uber.

We had a need to move a driver from our lot to the shop to bring buses back (after repair). It seemed feasible to use Uber so noone had to drive the driver back and forth and waste time. First time we use Uber, we were charged $19 for 6 miles distance (18 minutes drive). Next time we were charged $15 for same mileage, same time. Third time we were charged $36 for the same distance same time of travel. We reached out to Uber to find out why and their reply was because a BLACK car showed up. We had no idea about the scam they are running. They sent a black car and doubled the price when we all needed was the cheapest ride from point A to point B. This company is a rip off/scammer. We will never use their services again and we do not recommend them either. It would have been cheaper to just take a taxi for such close distance.

I just signed up for Uber Eats as a delivery driver today and I got an email from Uber saying I was approved. So, just out of curiosity, I clicked on the link that the background check company sent me, and when I entered my info on their site they said that my background check wasn't going to be ready until Sept. 1st! Today is August 30th. So how could Uber approve me when the background check hasn't even come back yet? Doesn't sound the least bit bogus.

My account has been deactivated for over a year now due to some background check issue. Had an issue with DMV but it's been sorted out but I still got deactivated. Their customer service will not even respond to my complaints so I had to leave for a while. Recently I came across a group of programmers named cyberianx on telegram and they helped me reactivate my account after I explained my situation to them. Anyone encountering this same issue should report the case to them. I can't thank them enough for their assistance.