I ordered three separate items from Tumble Deal, I was pleased with one of them and high disappointed with the other two. One item, a bracelet, was completely different than what had been portrayed on the site and ugly. The second one was a ring and the stone was so dark it looked black, it was supposed to be an amethyst.
I ordered a handbag but didn't notice that handbags are not eligible for return. I was unhappy with the handbag because I couldn't open the center compartment fully. Customer service waived the rule about no returns since it was my first purchase. They quickly emailed me a return postage label
Nice quality very nice color. The pink swarskoski crystal is pretty pink, purchased 3 all together. Two crystal and 1 pink. That way they can fight over who gets which one. Love love this site. It is entertaining to bid. A lot cheaper than the Casino and far more rewarding.
I have had nothing but easy and quick help from customer service. I got the wrong color purse - quickly heard back that they would be getting back to me about returning. I didn't get the one email I needed, but an email was sent to say it had been sent and # to call if I hadn't. This time by phone. Still great and quick results. I haven't received what I bought yet, but I have ever confidence it will be equally satisfactory.
I ordered a watch from them a week ago I still have not received my shipping email. My order is still processing. When you go on the site to chat with a rep they are never online. When you email them they don't respond. Will never deal with this site again and will be contacting the c. C. company to cancel the purchase. Do not buy from this website.
The response to my on line chat was especially exceptional customer service. She was very friendly, helpful and most understanding. Which made my situation much easier to correct. I am very pleased to make my shopping so much easier with a chance to make it my price, I thank u for that. The turn around time for receiving product is also exceptional. It makes my shopping with your company a wonderful experience. Thank you.
Ordered a MKF handbag, nothing was marked to say it was a genuine bag, also color was not same as ordered. Made in China tag was inside of bag, Bag retailed at $289, paid $35, but was still a cheap lookalike bag. Ordered earrings, retail value, $100, next time saw same earrings retail price $29. Ordered 2 key design necklaces, for gifts, it said they were sterling silver, but they are not. Am now afraid to purchase anything else.
I had to make my first exchange after purchasing several items on Tumble Deal. I was nervous because many discount websites make it almost impossible to return or exchange an item. I was VERY pleasantly surprised by how simple and easy it was to initiate an exchange through Tumble Deal. They responded very quickly and were able to assist me with my exchange so that it went smoothly.
I was shopping for a black purse and WoW just like that seemed the to good to be true item and price. I ordered and honestly thought I'd be dissatisfied and never order again but luckily I was completely wrong my purchase was easy, shipping was quick and product looks better than the picture!
I have ordered from TumbleDeal in the past with no problems, its nice and refreshing in this day and age to know that when there is a problem the customer service is spot on, takes ownership, gets back to you in a timely manner and finds a solution. I will continue to do business with TumbleDeal.com in the future, largely due to the customer service I have received.
I contacted Tumble Deal to find out the return procedure for an item I was not satisfied with. To my surprise, the experience was really a pleasure. The agent handled my request very courteously and efficiently. I was made to feel liked a valued customer instead of a problem. I thank your company and your staff for
Handling my return so effortlessly. I may have returned an item but you will have a return customer.
I have ordered Three items from Tumble Deal so far. The first two came immediately. The third item did not come and when I emailed them, they immediately said they would send a replacement. That did not come either, and when I emailed them again, they immediately refunded my money and gave me a credit. Things do happen from time to time and the most important thing to me is how the situation is resolved. Tumble Deal is awesome and handled the matter promptly and professionally. I will definitely be a repeat customer due to this.
Needed to return a beautiful purse that ended up being too big for me. Return process was easy and efficient. Found a new purse in the meantime from Tumbledown and it was exactly what I was looking for! I may have found the perfect purse for the first time in my life! Quick shipping. Very satisfied with packaging and extremely satisfied with overall experience.
I purchased what was said to be an original print; however, I did get that: a genuine print of a copy, something printed on a large printer and not a good one. Fake is fake, no matter how you print it. The colors were faded and bad, the print was cut off at the sides and just a large disappointment.
I ordered these earrings expecting to get some real cheapo crap for the price but when I opened the package I was really surprised to find out how beautiful and higher quality that they really are... and I just love them.
Purchased an amazing bracelet for my daughter's 45th birthday to go along with the other surprises in her bag of goodies, but when received I found it to be slightly damaged. I quickly contacted "help" and within one day I received an email with the news that a return label was on it's way with instructions on how to proceed. Now I know that her birthday goody bag will contain all that I wanted it to.
First time using site, have found turnaround time to be very slow. Product very nice. Disappointed in lack of communication. Paid for merchandise, was cancelled by Tumbledeal, I was not notified. When I never received merchandise, I had to notify Tumbledeal that I didnt get merchandise at which time of was then notified of cancellation. Did receive quick refund, But not impressed with communication. Gonna give it another try as I actually like the site itself.
Hi Stacey. We sincerely apologize that this has been your initial impression with us. We go to great lengths to ensure that our customers get the best support we can provide, and we apologize if what you experienced was anything less than that. We will take steps to make sure your experience with us going forward is more satisfactory. Thanks for taking the time to share your review. Have a great day!
- Blake, Tumble Deal Rep
I really enjoy the freezing of the prices and the name brands. So far I like everything I've bought on the site. Your site is so different and just a lot of fun, unless you lose what you wanted, just kidding, you get over it and go on to the next great deal. Of course there is always the chance what you wanted will appear again, yeah!
This ring is the first thing I have order... The price fit into my budget, and I knew if I didn't like it... I would not be out that much money.
What I can say. If you want to give yourself. A just because gift. This is it.
You will open the box and smile. I can tell you that this ring is beautiful. You will spend a lot of time looking at it.,
I lucked up on finding the TumbleDeal website, and I was more than pleased with the outcome. I was skeptical at first, due to other sites that promise quality but rarely live up to the description of items. However, with TumbleDeal, you don't have that worry. All of the items I purchased far exceeded their descriptions. I have gotten 80% of my Christmas shopping done, and WAY under budget so far, so I purchased myself a few deals lol. Customer for life!
Answer: Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!
Answer: The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.
Answer: I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.
Answer: They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.
Answer: Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.
Answer: You are so right! Mine is fake also.
Answer: It's not true!
Answer: Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.
Answer: Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!
TumbleDeal has a rating of 2.8 stars from 1,381 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TumbleDeal most frequently mention poor quality and coach bag. TumbleDeal ranks 7th among Daily Deals sites.
Hi Valerie,
It's important to remember that these are for prints of the original artwork, and not the original artwork itself. We can assure you that these prints are legitimate Thomas Kinkade prints and should all come with a certificate of authenticity. It would be similar to if you were to purchase a print directly from the Thomas Kinkade company.
We apologize if you are not happy with this print. We take product quality very seriously and will pass your feedback along to our merch team. Thanks for taking the time to leave this review! Please don't hesitate to reach out to us at support@TumbleDeal.com and we'll be happy to assist you with anything else. Thanks!