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TumbleDeal

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Georgia
2 reviews
2 helpful votes
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Mixed Review
January 25, 2016

I ordered three separate items from Tumble Deal, I was pleased with one of them and high disappointed with the other two. One item, a bracelet, was completely different than what had been portrayed on the site and ugly. The second one was a ring and the stone was so dark it looked black, it was supposed to be an amethyst.

Date of experience: January 22, 2016
Colorado
1 review
0 helpful votes
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Super customer service
May 1, 2015

I ordered a handbag but didn't notice that handbags are not eligible for return. I was unhappy with the handbag because I couldn't open the center compartment fully. Customer service waived the rule about no returns since it was my first purchase. They quickly emailed me a return postage label

Date of experience: May 1, 2015
Washington
3 reviews
0 helpful votes
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Nice quality very nice color. The pink swarskoski crystal is pretty pink, purchased 3 all together. Two crystal and 1 pink. That way they can fight over who gets which one. Love love this site. It is entertaining to bid. A lot cheaper than the Casino and far more rewarding.

Date of experience: December 20, 2015
Virginia
1 review
2 helpful votes
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Fabulous
April 20, 2015

I have had nothing but easy and quick help from customer service. I got the wrong color purse - quickly heard back that they would be getting back to me about returning. I didn't get the one email I needed, but an email was sent to say it had been sent and # to call if I hadn't. This time by phone. Still great and quick results. I haven't received what I bought yet, but I have ever confidence it will be equally satisfactory.

Date of experience: April 20, 2015
Maryland
1 review
1 helpful vote
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I ordered a watch from them a week ago I still have not received my shipping email. My order is still processing. When you go on the site to chat with a rep they are never online. When you email them they don't respond. Will never deal with this site again and will be contacting the c. C. company to cancel the purchase. Do not buy from this website.

Date of experience: March 24, 2015
Pennsylvania
1 review
1 helpful vote
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Exceptional service
April 15, 2015

The response to my on line chat was especially exceptional customer service. She was very friendly, helpful and most understanding. Which made my situation much easier to correct. I am very pleased to make my shopping so much easier with a chance to make it my price, I thank u for that. The turn around time for receiving product is also exceptional. It makes my shopping with your company a wonderful experience. Thank you.

Date of experience: April 15, 2015
New York
1 review
6 helpful votes
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Retail price not true for items.
September 9, 2015

Ordered a MKF handbag, nothing was marked to say it was a genuine bag, also color was not same as ordered. Made in China tag was inside of bag, Bag retailed at $289, paid $35, but was still a cheap lookalike bag. Ordered earrings, retail value, $100, next time saw same earrings retail price $29. Ordered 2 key design necklaces, for gifts, it said they were sterling silver, but they are not. Am now afraid to purchase anything else.

Date of experience: September 6, 2015
Missouri
1 review
2 helpful votes
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First Exchange
April 17, 2015

I had to make my first exchange after purchasing several items on Tumble Deal. I was nervous because many discount websites make it almost impossible to return or exchange an item. I was VERY pleasantly surprised by how simple and easy it was to initiate an exchange through Tumble Deal. They responded very quickly and were able to assist me with my exchange so that it went smoothly.

Date of experience: April 17, 2015
Illinois
1 review
0 helpful votes
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Perfect Purse/Pleasant Purchase
December 27, 2015

I was shopping for a black purse and WoW just like that seemed the to good to be true item and price. I ordered and honestly thought I'd be dissatisfied and never order again but luckily I was completely wrong my purchase was easy, shipping was quick and product looks better than the picture!

Date of experience: December 23, 2015
New York
2 reviews
0 helpful votes
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Great Customer Service
July 4, 2015

I have ordered from TumbleDeal in the past with no problems, its nice and refreshing in this day and age to know that when there is a problem the customer service is spot on, takes ownership, gets back to you in a timely manner and finds a solution. I will continue to do business with TumbleDeal.com in the future, largely due to the customer service I have received.

Date of experience: July 1, 2015
Washington
1 review
1 helpful vote
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You'll have a return customer...
November 1, 2015

I contacted Tumble Deal to find out the return procedure for an item I was not satisfied with. To my surprise, the experience was really a pleasure. The agent handled my request very courteously and efficiently. I was made to feel liked a valued customer instead of a problem. I thank your company and your staff for
Handling my return so effortlessly. I may have returned an item but you will have a return customer.

Date of experience: October 29, 2015
California
1 review
1 helpful vote
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Great Customer Service
June 26, 2015

I have ordered Three items from Tumble Deal so far. The first two came immediately. The third item did not come and when I emailed them, they immediately said they would send a replacement. That did not come either, and when I emailed them again, they immediately refunded my money and gave me a credit. Things do happen from time to time and the most important thing to me is how the situation is resolved. Tumble Deal is awesome and handled the matter promptly and professionally. I will definitely be a repeat customer due to this.

Date of experience: June 23, 2015
Alabama
3 reviews
1 helpful vote
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Great Experience!
May 4, 2016

Needed to return a beautiful purse that ended up being too big for me. Return process was easy and efficient. Found a new purse in the meantime from Tumbledown and it was exactly what I was looking for! I may have found the perfect purse for the first time in my life! Quick shipping. Very satisfied with packaging and extremely satisfied with overall experience.

Date of experience: April 30, 2016
Maryland
1 review
5 helpful votes
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Kinkade print?
May 29, 2015

I purchased what was said to be an original print; however, I did get that: a genuine print of a copy, something printed on a large printer and not a good one. Fake is fake, no matter how you print it. The colors were faded and bad, the print was cut off at the sides and just a large disappointment.

Date of experience: May 26, 2015
Blake B. TumbleDeal Rep
over a year old

Hi Valerie,

It's important to remember that these are for prints of the original artwork, and not the original artwork itself. We can assure you that these prints are legitimate Thomas Kinkade prints and should all come with a certificate of authenticity. It would be similar to if you were to purchase a print directly from the Thomas Kinkade company.

We apologize if you are not happy with this print. We take product quality very seriously and will pass your feedback along to our merch team. Thanks for taking the time to leave this review! Please don't hesitate to reach out to us at support@TumbleDeal.com and we'll be happy to assist you with anything else. Thanks!

California
1 review
1 helpful vote
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My gorgeous earrings
October 10, 2015

I ordered these earrings expecting to get some real cheapo crap for the price but when I opened the package I was really surprised to find out how beautiful and higher quality that they really are... and I just love them.

Date of experience: October 7, 2015
Oklahoma
1 review
0 helpful votes
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TumbleDeal is Fair, Speedy, and Awesome!
May 26, 2015

Purchased an amazing bracelet for my daughter's 45th birthday to go along with the other surprises in her bag of goodies, but when received I found it to be slightly damaged. I quickly contacted "help" and within one day I received an email with the news that a return label was on it's way with instructions on how to proceed. Now I know that her birthday goody bag will contain all that I wanted it to.

Date of experience: May 23, 2015
New York
1 review
2 helpful votes
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Stcklly
May 26, 2015

First time using site, have found turnaround time to be very slow. Product very nice. Disappointed in lack of communication. Paid for merchandise, was cancelled by Tumbledeal, I was not notified. When I never received merchandise, I had to notify Tumbledeal that I didnt get merchandise at which time of was then notified of cancellation. Did receive quick refund, But not impressed with communication. Gonna give it another try as I actually like the site itself.

Date of experience: May 23, 2015
Blake B. TumbleDeal Rep
over a year old

Hi Stacey. We sincerely apologize that this has been your initial impression with us. We go to great lengths to ensure that our customers get the best support we can provide, and we apologize if what you experienced was anything less than that. We will take steps to make sure your experience with us going forward is more satisfactory. Thanks for taking the time to share your review. Have a great day!

- Blake, Tumble Deal Rep

California
1 review
1 helpful vote
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Best Bargains
October 4, 2015

I really enjoy the freezing of the prices and the name brands. So far I like everything I've bought on the site. Your site is so different and just a lot of fun, unless you lose what you wanted, just kidding, you get over it and go on to the next great deal. Of course there is always the chance what you wanted will appear again, yeah!

Date of experience: September 30, 2015
California
1 review
0 helpful votes
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This ring will make you smile
April 12, 2016

This ring is the first thing I have order... The price fit into my budget, and I knew if I didn't like it... I would not be out that much money.
What I can say. If you want to give yourself. A just because gift. This is it.
You will open the box and smile. I can tell you that this ring is beautiful. You will spend a lot of time looking at it.,

Date of experience: April 8, 2016
Washington
3 reviews
1 helpful vote
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Beat Expectations
September 22, 2015

I lucked up on finding the TumbleDeal website, and I was more than pleased with the outcome. I was skeptical at first, due to other sites that promise quality but rarely live up to the description of items. However, with TumbleDeal, you don't have that worry. All of the items I purchased far exceeded their descriptions. I have gotten 80% of my Christmas shopping done, and WAY under budget so far, so I purchased myself a few deals lol. Customer for life!

Date of experience: September 18, 2015

Overview

TumbleDeal has a rating of 2.8 stars from 1,381 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TumbleDeal most frequently mention poor quality and coach bag. TumbleDeal ranks 7th among Daily Deals sites.

service
60
value
59
shipping
55
returns
36
quality
55