It is a fun place to shop. I have ordered at least 10 items and so far all but 1 is great. The cell phone accessories are awesome and good quality. I will definitely recommend this site to freinds and co-workers
It says you can track. You cannot! It says processing until shipped, then shipped until it arrives. I've ordered a few things from them, spent too much money. This last item is the last straw. It has said "shipped" for 10 days. Still nothing and still can't track. I have emailed and tried their online communication. Nothing. No response at all.
Very disappointed and will not order again.
Ok the concept is very appealing until you realize it is a total scam. Don't fall for it! The bag I received smells of chemicals, very poor quality and clearly a fake! Look beyond this site if you want to purchase any of the products they offer, you will find better deals elsewhere and probably will be the real thing. Also if it seems to good to be true it probably is!
Hi Nancy. We apologize that your handbag arrived in this manner. Please contact support@tumbledeal.com and we will be happy to investigate further. Thanks!
I ran across the ad for tumbledeal and am so happy I did. I have made several purchases from them and they come promptly and as stated in the ad. Love this site. You should try it. They have EVERYTHING you could possibly want or need at very low prices.
The purse I ordered for my daughter is even prettier than I expected it to be. The leather is two-tone, midnight black and white, and it has a very "classy" look. I'm wishing now that I had ordered two -- another one for myself. :) Thank you for the prompt shipment. It arrived two days after I ordered it! I will definitely shop with TumbleDeal again.
I have shopped on sites and got the product only to see it looks cheap and never wore the item Jewelry only had to send it back but every thing I had gotten from tumble deals has more than met my expectations. I will keep spreading the word.
Curtis shocked me with his immediate response and offering me a $18.00 credit made me feel that I am doing business with one of the best and last few outstanding companies left. So many are not what you see, but rest assured, I will tell everyone about my outstanding experience with you.
Thank you and again, thanks Curtis.
Cathyie Maguire
Thank you so much for the kind words, Cathyie! We will pass along your compliments to our support rep, Curtis. We're happy to hear that he could take care of you!
I have inquired about a purchase that was a final sale, i understand that TumbleDeal does not accept return on final sale but the lady who assisted me during my inquiry was so kind enough and very considerate. I am just waiting for the return sticker thru e-mail. I got a store credit.
Responded in a timely manner and quickly resolved my issue. Very professional and helpful…Awesome and I am very grateful to do business with a company who employs exceptional personnel with great customer service. Chelsea is commendable and deserves a merit for going above and beyond…..
I bought some earrings and they didn't fit my ear. As a one time courtesy they were willing to take them back and give me a store credit which I did appreciate, normally you can not return earrings. My first experience was a good one.
I have ordered a few things and been very happy with my purchases and price. Just had a problem with one item, but customer service is excellent and has made this unfortunate experience easy to recitify.
Several emails were sent back and forth. Every question I had was answered quickly and succinctly. Might I add pleasantly? All in all, it was a very pleasant experience for a change from other sites I have dealt with.
I just started ordering from this site for about a little over a month now and have ordered several items from Tumble Deal. I have to say I was a little scared at first. Not knowing anything about this site. But I did some research and decided to give it a try. I need tell you that I am very happy that I did. Found some items for very low prices and it was exactly like the picture and what was described, I love the $1.99 S&H charge. I am highly satisfied with my purchases. And yes I have recommend this site to family and friends. I am going to do some Christmas shopping here it will be a lot safer this season and I wont have to be waiting in those long lines. So give it a try, you may just like it maybe too much!
I was immediately sent a code by email, along with a receipt stating that I would receive a tracking number when it shipped. I waited a week to now avail. I got a hold of Support and they handled my issue expeditiously.
We are glad our support could handle your issue expeditiously! We wanted to circle back to make sure you were taken care of. Please let us know if there's anything else we can do!
No buttons to push, you get a real person in customer service, who was a pleasure to help me, ( when the mistake was mine) they fixed it, and we're happy to do so. A breath of fresh air, from having to press so many buttons and having to hold for what is usually a recording.
Apparently their "System" doesn't allow them to hold orders after they have already received payment, if they receive a need for verification. They AUTOMATICALLY cancel the order and your are just out of luck. Sorry. Zach in account verification was of no assistance and didn't seem that troubled with the fact that I was an unsatisfided customer. He response was "I guess we will just have to part ways with you as a customer". Real nice. I hope anyone that "tries" to get a good deal has better luck!
My shopping experience with TumbleDeal has been awesome. With affordable prices, I was able to purchase many items that I otherwise could not afford to purchase. These products are attention getters. They also, appear to made of high quality materials.
The lady I spoke with was so nice and told me exactly what to do, step by step. Unfortunately, the bag I wanted wasn't in stock as it turned out so I received a refund without having to call or chase people, which is usually the case. I know I can trust this company and the professionals that work there! This experience made a TumbleDeal shopper out of me!
Ring is too large, so I asked to exchange it for a smaller sized ring. No problem, no questions, and sending me a slip to return it, postage pre-paid! THANK YOU. Will definitely buy from Tumble again.
I've won a lot of satchels and other teams and really enjoyed. I really miss this site. They good deals on a of things I really needed and wanted. Best auction website I have ever bought from.
Answer: Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!
Answer: The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.
Answer: I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.
Answer: They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.
Answer: Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.
Answer: You are so right! Mine is fake also.
Answer: It's not true!
Answer: Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.
Answer: Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!
TumbleDeal has a rating of 2.8 stars from 1,381 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TumbleDeal most frequently mention poor quality and coach bag. TumbleDeal ranks 7th among Daily Deals sites.
Hi Diane. We see that you contacted us on 8-5, and we responded the same day letting you know our typical ship timeframe is 7-14 business days. After further review, it looks like your item was delivered on 8/11. Please contact us if this is not correct so we can take care of you. Thanks!