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TumbleDeal

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District of Columbia
1 review
3 helpful votes
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I bought 2 items, a Michael Kors handbag and Michael Kors sunglasses. The two packages arrived only after 3 business days and they were very nicely and carefully packaged. Both items are original and not fake. I read previous previews claiming that some of the handbags are fake but I took my chances anyway and ordered one and I'm glad I did! I am very pleased with the product and the service:-)

Date of experience: March 14, 2015
North Carolina
2 reviews
0 helpful votes
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Fun Easy Great Gifts
September 29, 2015

I have purchased a large variety of items, and the recipient is just as pleased as me. I'm picking up items for myself, gifts and tucking others away. For example the stylists I plan to tuck one in each of my holiday cards and place on my coworkers desks. Another item I plan to donate for a silent auction fund raising project I support.

Date of experience: September 26, 2015
South Carolina
1 review
1 helpful vote
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Customer service is not dead!
April 7, 2015

Support was quick to respond to my initial request for assistance and follow up with me. I received my "missing" item just three days after they told me they needed to reship it.

I am the manager of a Support Desk and I must say it is refreshing to see customer service made a priority! Very pleased!

Date of experience: April 7, 2015
Missouri
5 reviews
33 helpful votes
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Products are gorgeous and worth every penney but count on tracker not working, no direct answes to your questions and usually very long shipments. If you are ordering for a present make sure you do it very early

Date of experience: December 1, 2015
Maine
1 review
0 helpful votes
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I got exactly what I wanted:-)
March 27, 2015

My experience with tumbledeal as a first time user was great, right away I was watching prices on expensive items just drop. I could not even believe it was really true, but it was! I found something that I really wanted and waited for it to be at a great price, froze it and it was mine! I asked questions to the customer service and they were so prompt with the response, I will use tumbledeal again and suggest it to all my friends:-)

Date of experience: March 27, 2015
Kansas
1 review
2 helpful votes
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Five Star Customer Care!
July 23, 2015

I had questions about finalizing an order, and spoke with a customer service rep by phone, who was very helpful and gave me tips on navigating the check-out procedure. I also had questions about how to maximizing my chances of getting the item I'm bidding on. Very pleasant rep!

Date of experience: July 20, 2015
Michigan
1 review
5 helpful votes
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Great 3stars
June 12, 2015

My experience was fantastic but the only thing I have Problems with is false advertisement. When you show a picture of the Item that you're purchasing then the Item should look exactly like the picture. If not then don't show me one thing and send me something else. Thanks

Date of experience: June 9, 2015
Texas
2 reviews
5 helpful votes
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I ordered some jewelry from this web site... www.tumbledeal.com After receiving some of them... I have found better looking things at Wal-Mart! This company has a fabulous web site, but the items I received look nothing like the pictures or details! It is cheap quality jewelry, earrings are so small... they would only be for a little girl.

This company is also owned by QuiBids and if you Google that company, you will find
The company is not reputable and should be reported to the BBB and the Attorney General
Which I am getting ready to do. I am sending back these items, and if I don't get a full refund, I will alert my American Express company. They have a department that deals with
Nothing but companies like this!

Date of experience: September 8, 2015
Blake B. TumbleDeal Rep
over a year old

Hi Patsy. We are deeply saddened to hear that you are not happy with the items you received from us. Please contact us at support@tumbledeal.com with details of your issues and we will be happy to assist further. Thanks!

Arizona
1 review
1 helpful vote
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Quality merchandise at phenomenal prices!
March 26, 2015

Called CSR Cesar and advised that I did not receive my tracking number for my order via email. He was able to advise me the status of my shipment and sent the tracking number via email immediately. He was pleasant and very thorough! Thank you and I have already recommended you to my family & friends!

Date of experience: March 26, 2015
Oregon
1 review
1 helpful vote
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Excellent Customer Service
April 29, 2015

On my very first purchase, I did not realize that it was a final sale item and is normally not returnable, but this wonderful company is allowing me to return it as a one-time courtesy. I have now purchased 3 items through this site and will continue to purchase items as they are awesome.

Date of experience: April 29, 2015
New Jersey
2 reviews
1 helpful vote
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Refunds ignored
April 26, 2015

I had purchased earrings and when I received them they were damaged. I emailed to get a return authorization and heard back after 3 days of waiting that my return was approved and now I had to wait until someone in another department sent me a return label for my refund. Well that was 4 weeks ago. I tried emailing them again after 2 weeks but just got a reply that my return label was in process. Not sure how long that process takes but after 4 weeks and I still have not received it I'm pretty sure it's not coming. I will never buy from Tumble deal again nor recommend them to my friends.

Date of experience: April 26, 2015
Blake B. TumbleDeal Rep
over a year old

Hello Karen. We sincerely apologize about the condition of your earrings. Product quality is very important to us and we take issues like this very seriously. Product returns sometimes take a little longer to process, but we can assure you that your return will go through any day now. Feel free to contact us at support@TumbleDeal.com with your account info and we can give you more specific details regarding your return.

New York
1 review
3 helpful votes
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I got wind of this website and decided to look at reviews before I try it. All the 4 or 5 star ratings are about customer service being friendly and responsive to issues about returns..., but no rave review about the items themselves. It seems people are returning items back and if they are refunded, they are jumping for joy. Why shop somewhere (or anywhere) if you are going to return it? It's not like it's a electronic device that stops working. THAT I can understand returning but not a freakin handbag or necklace. I got some advice. Try walking into a retail store to shop.

Date of experience: April 16, 2015
California
1 review
4 helpful votes
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BUYER BEWARE...
October 5, 2016

I have looked up the products they are selling on Tumbledeal on the web. So far, mostly everything I looked up sells cheaper at Walmart. There is also complaints with Better Business Bureau over the authenticity of the Coach products. Bottom line: do your research first.

Date of experience: October 3, 2016
Missouri
2 reviews
0 helpful votes
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Coach purse purchase
May 7, 2015

I purchased a coach purse pre loved and it was fine with the exception that the zipper would come apart when the purse is opened! So I immediately contacted tumble-support and they were happy to help me with a full refund.

Thank you!

Date of experience: May 7, 2015
North Carolina
1 review
0 helpful votes
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Great Service
March 19, 2015

I ordered a lot of jewelry for family and friends.
I recently had to quit my job for health reasons and wanted to make sure I would leave them with something to remember me by.
When I started to receive these items I was so disappointed in the quality of items I received. Your team has been working so hard to make sure I'm happy.

Date of experience: March 19, 2015
Texas
1 review
1 helpful vote
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Accidental purchaseI
April 7, 2015

I accidentally froze a product and then picked the color. This was not something I had really been shopping for and I did not want it. I notified Tumble Deal and they were kind enough to cancel the order. I have ordered several other things and am looking forward to receiving them. I have received my first purchase, and it was exactly what I expected.

Date of experience: April 7, 2015
Texas
1 review
1 helpful vote
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Recieved items purchased over a month ago
April 22, 2015

I finally received the 8 pc towel set. Apparently I was told via email and customer service that the original package was lost and they were unable to track it. Customer service gladly sent another set and I just received them on April 21st almost a month from the day I purchased them. Emails were very informative and the responses were quick. Thank you. I appreciate the assistance I received in getting my merchandise.

Date of experience: April 22, 2015
New Hampshire
1 review
2 helpful votes
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Unbelievable service
April 24, 2015

I ordered a camera for my daughter. She has signed up for a photo class. I cancelled it within 30 minutes. Teenage daughter I can't always understand. It was already being processes. Unable to be cancelled. Remarkable. Not sure I will shop here again. But I have been very happy with other items I have ordered.

Date of experience: April 24, 2015
Texas
1 review
0 helpful votes
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Great Customer Support
May 1, 2015

I ordered a bracelet that was shown to be gold toned & when I received it, it was silver. I reached out to customer support and Chelsea responded promptly to let me know that the picture on the site was incorrect (she had already made sure that it was corrected) & that I could return the bracelet. Everything was so easy with no hassles or frustration. Chelsea was cheerful and professional & is a great representative for TumbleDeal.

Date of experience: May 1, 2015
New Jersey
1 review
5 helpful votes
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Quality inferior, but customer service excellent
December 25, 2015

The earrings that I purchased (tanzanite multi stone) were of such an inferior quality that I will most likely never purchase anything from tumbledeal again (the stones were not even the correct blue tanzanite color --they were a light gray--and they did not match in color within each earring!) but customer service instantly responded to my request for a full refund and were excellent and easy to communicate with.

Date of experience: December 22, 2015

Overview

TumbleDeal has a rating of 2.8 stars from 1,381 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TumbleDeal most frequently mention poor quality and coach bag. TumbleDeal ranks 7th among Daily Deals sites.

service
60
value
59
shipping
55
returns
36
quality
55