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TumbleDeal

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New York
3 reviews
0 helpful votes
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TumbleDeals Superb merchandise
April 14, 2016

I have received the nicest items from tumbledeal. Its hard not to want the beautiful things I see that gets put up for purchase. Stopping a bid is quite fun. But you gotta be quick. The items are deals! Thank you.

Date of experience: April 10, 2016
Texas
1 review
4 helpful votes
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Deceptive Practice
April 14, 2015

They place items up for bid take the money from your account... Apparently you won the bid. Wrong!
You get an Email that unfortunately they cannot execute the order due to stock issues and that the money will be placed back into your account within a couple of days.
Wonder what would happen if you overpaid... I guess they would make a point of finding the items...
Reputable companies don't conduct business this way.
Cecil

Date of experience: April 14, 2015
Blake B. TumbleDeal Rep
over a year old

Hi Cecil. As with any business, sometimes stock issues do occur. Your particular situation sounds like it was an instance where the demand for the product was much higher than we anticipated. We sincerely apologize that this happened, and we're happy to hear that we could take care of you with a full refund back to your account.

Also keep in mind with Tumble Deal, "over paying" should never be an issue because YOU get the opportunity to freeze the price at an amount YOU are willing to pay. So if you feel like the amount is too high, simply wait for it to tumble to an amount you're more comfortable with. You can learn more about our shopping model at the link below. Hope that helps!

http://www.tumbledeal.com/help/contents

New York
1 review
0 helpful votes
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SO COMFY!
August 27, 2015

Even though I was a little worried about these sheets fitting our deep mattress, they fit perfect. I also did not know how soft they would be as there was no advertised thread count as you would normally see on sheets, BUT I am so glad I purchased them. These sheets are the softest sheets and so far as a little cooler that others we have tried. Received them before the anticipated date. So happy with them! A must have for comfy sleeping..

Date of experience: August 24, 2015
Louisiana
1 review
11 helpful votes
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I was initially excited about possibly receiving quality merchandise fir a reasonable price. I ordered with the best intent, but received an item that looked nothing luke the advertised item. It was smaller and of poor quality. I will attempt to return it, but am not hopeful based in other reviews.

Date of experience: August 1, 2015
Blake B. TumbleDeal Rep
over a year old

Hi Virginia. We sincerely apologize that the item was not what you were anticipating. We go to great lengths to make sure the items are accurately described, but sometimes there may be some things we miss. Please send us an email at support@tumbledeal.com with more specific details and we will be happy to look into updating the description to be more accurate. Also, feel free to reach out to us for an updated status on your return. Thank you for your patience!

North Dakota
1 review
1 helpful vote
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Need a little modification
April 9, 2015

I understand that there was apparently an over-offer of a bag, but I'm not really sure that speaks well for your company. I was very excited to receive mine and can't find one comparable. The concept is great, but I think you should make certain you have enough of the item.

Date of experience: April 9, 2015
Blake B. TumbleDeal Rep
over a year old

Thank you for your thoughtful feedback, Kris. We sincerely apologize that the handbag you purchased was no longer available. Occasionally there are items that are much more popular than how we anticipated, and although this is a rare occurrence, we understand that it can be frustrating for you. Please know we are a fairly new site and we hope to have these small kinks ironed out soon. With that said, we appreciate you taking the time to check us out and for leaving this review. Please make sure to contact us at support@TumbleDeal.com so we can assist with a resolution to this issue. Have a great day, Kris!

Michigan
2 reviews
2 helpful votes
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Happy with Purchase; Dubious re: TumbleDeal
September 26, 2015

This item was exactly as ordered and given a 5 star rating.
The previous item I bought from them does not work, but I have yet to apply for a refund/return as we have experienced a family crisis.
I will be contacting them today, so we shall see.

*Update: Contacted TumbleDeal regarding non working item and received a prompt and courteous reply. The same day I received the prepaid return Label in my email and will be returning the item tomorrow for a full refund.

No more doubts about TumbleDeal now, and I will definitely shop from them in the future!

Date of experience: September 23, 2015
Texas
1 review
25 helpful votes
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Won't catch me buying from them. When I click on an apple product the next screen flashes a much lower price and then goes back to the higher price and continues count down. After watching a few auctions, I noticed the price that was flash was the same price that the auction ended at. Just a cheesy marketing scheme, you will never get a great deal. Maybe just some fair prices, but I can get fair from Amazon.

Date of experience: January 11, 2015
Blake B. TumbleDeal Rep
over a year old

Hello Windsor. We definitely encourage you to view similarly priced items elsewhere. So once you know what the best deal is, you can go to Tumble Deal and wait for the price to drop below that amount, then freeze it! It's a smart way to ensure you get the best deal possible. Referring to your comment about the price flashing a random amount and going back up, it sounds like you were experiencing a glitch. Please report details of the bug to our support team so we can investigate further. And if you need help with anything, our support is always here to help! You can contact us at support@TumbleDeal.com. Thank you for giving us the opportunity to respond to your review!

Connecticut
2 reviews
41 helpful votes
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I bought 5 items from the site and wished I had read more reviews first. When it comes to Jewelry they have a VERY good photographer with a macro lens. Nothing came as it appeared - much cheaper looking in person. Then they say it's buyer's remorse and there is a 10% fee to return items... For me it had nothing to do with buyer's remorse - the cost was low - just not low enough to justify they quality (or lack thereof) of the products.
STAY AWAY from this site...

Date of experience: January 3, 2015
Arkansas
1 review
1 helpful vote
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Some nice stuff offered for sale
July 3, 2015

I think that more info for products like jewelry needs to be on the information list about the item. Like is it nickel free or what kind of metal is the item made from. Some people have allergies to certain metals. I like this site Tumble Deal & I have liked every thing except my bucket bag but, my concern for using the purse out weigh keeping the bag.

Date of experience: June 30, 2015
Arizona
1 review
2 helpful votes
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Cheap Product.
June 21, 2015

I decided to give this website a try since i saw the amazing deals you could receive while the prices kept getting lower. I got the Clear Crystal Slake Black Silk Bracelet Made with Swarovski Elements. Let me tell you all. I had to go through customer service to receive my shipping number since i never received that information, then a day later got my number. I will say that customer service was very nice and helpful which helps a lot. But then when i got my package i opened it up and looked at it and said you got to be kidding me. I paid for this thinking it would be what the product says it was. It was a cheap fabric material that a little kid could make. I am so appalled. After that i wont use this website again cause now i think all the jewelry is knock off brands cause that for sure is not Swarovski!

Date of experience: June 18, 2015
Blake B. TumbleDeal Rep
over a year old

Hi Kalie. We are so sorry to hear that your bracelet did not meet your expectations. Product quality is very important to us here at Tumble Deal, and we sincerely apologize that the item you received didn't reflect this. We will use feedback like yours to make our site even better going forward. Please contact us at support@tumbledeal.com with additional info about this item why you think this item is unsatisfactory so we can better handle the situation. Thanks!

Colorado
1 review
0 helpful votes
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Excellent!
August 15, 2016

Very pleased with my overall order, the notifications of when the order was placed, & how soon I should expect to receive it. (No wondering). Plus, the ring I ordered is more than what I expected for the price I paid. I just received it yesterday & haven't worn it out but have around the house. It's an eye catcher for sure. Strikingly beautiful!

Date of experience: August 13, 2016
Arizona
1 review
1 helpful vote
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Awesome Customer Service
September 27, 2015

Ordered a ring set in a size 8 but received them way bigger. Contacted customer service and they replied right away and sent shipping label to return the wrong size rings and within a week I had the right size without any problems! Will definitely be buying more! Thanks Tumble Deal from a very happy customer!

Date of experience: September 24, 2015
Illinois
1 review
0 helpful votes
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TumbleDeal
January 30, 2016

I had a lot of fun and the experience from shop to arrival was great. This was my first time using this site and actually had no idea it even existed. Since my first purchase I have purchased 5 more items, received 2 so far and have been delighted with the purchases. I can't wait for the other items to arrive. I will be purchasing again! Thank you TumbleDeal. Fast shipping and great packaging to.

Date of experience: January 26, 2016
Oregon
5 reviews
0 helpful votes
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Bought a gift for a very special person
August 21, 2015

I bid on a great gift, it was easy to purchase, happy with price, item, and delivery
The quality was perfect, maybe better then expected? I'm not saying what it as she may be reading lol.
I'm a new happy client and yes will be shopping here more then less

Date of experience: August 18, 2015
Illinois
1 review
1 helpful vote
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Pretty for a pauper
March 31, 2016

I recently bought a beautiful ring for a very small price! I am beyond thrilled with my ring. It is gorgeous, and considering I'm pretty broke right now, having something so nice for under twenty bucks means I can splurge now and again without the guilt of breaking the bank.

Date of experience: March 27, 2016
Florida
1 review
0 helpful votes
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Wrong size comforter
June 20, 2015

I realized after reviewing my Pay Pal account that I had ordered the wrong size bed comforter. Sent email to link and within ours got a respond. And directed to send order number. I replied with info requested. And received another email from Chelsea. She gave me the info I needed. I am very please with the customer service thus far.

Date of experience: June 17, 2015
Washington
1 review
1 helpful vote
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Rhonda Bras
July 18, 2015

Colors are awesome but bras are of very poor quality. After purchasing I decided to keep them but big mistake. Less than two months later the clasp on one of the bras is gone and another bra has an obvious hole in the material. I missed the return date by a week. I have paid less for bras and they have lasted longer. Steer clear of this one.

Date of experience: July 15, 2015
Arizona
2 reviews
1 helpful vote
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Excellent
May 13, 2015

Got an answer back before I was expecting, with results that were favorable. I like the site and will be visiting often. I also am spreading the word that this is a company to put your confidence in, and that has great bargains.

Date of experience: May 12, 2015
New Jersey
1 review
15 helpful votes
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DONT USE THIS SITE! Ordered a MK purse, got a fake no name purse that looks like it has been used several times over. The outside of it was scratched and the inside was ALL black! It had makeup stains, pen stains and just nasty dirt all inside. This website is horrible. Called to ask for a refund and why my purse was dirty inside. The lady basically told me that she was disconnecting the call now and all items are final sale.
Bogus site. What a waste of my money!

Date of experience: May 13, 2015
Blake B. TumbleDeal Rep
over a year old

Hello Rose. We would ever offer fake merchandise, and Michael Kors bags especially go through a strict internal validation process. It sounds like you have purchased your handbag from our pre-loved Michael Kors event. This event had used items that were legitimate, and all signs of wear should have been mentioned in the product description.

Also, we would never allow our customer support reps to treat you with anything other than respect. Please reach out to us with the details of your order so we can look into your issue and review your correspondence with support.

California
1 review
8 helpful votes
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Bamboo sheets
August 9, 2015

Ordered and received the king size cream bamboo sheets I have never seen such flimsy and poor quality bed linens before. They say they are king size but maybe they will fit a queen bed. Supposedly they where $214.00 dollars I purchased them for $41.00 as the saying goes if it is to good to be true it probably is. This was my first purchase and will be my last.

Date of experience: August 6, 2015
Blake B. TumbleDeal Rep
over a year old

Hi Madeleine. We are so sorry to hear that you aren't happy with the sheets you received. We are confident that all items on our site are exactly as described in the product's description. If you feel there is a discrepancy between the item you received and how it was described, please contact us at support@tumbledeal.com and we'll be happy to work towards a resolution.

Overview

TumbleDeal has a rating of 2.8 stars from 1,381 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TumbleDeal most frequently mention poor quality and coach bag. TumbleDeal ranks 7th among Daily Deals sites.

service
60
value
59
shipping
55
returns
36
quality
55