On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Tumble Deal has garnered a largely positive reputation among customers, who frequently praise the quality of products, competitive pricing, and an engaging shopping experience. Many users appreciate the attentive and friendly customer service, highlighting quick responses and effective problem resolution. However, concerns arise regarding shipping delays and occasional issues with returns, which some customers find frustrating. Despite these drawbacks, the overall sentiment leans towards satisfaction, with numerous repeat customers eager to recommend the site. The company’s approach to customer care appears genuine, fostering loyalty and encouraging word-of-mouth promotion.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Just received my beautiful bag; it is wonderful quality and very attractive. Only thing was the condition of the box when it arrived. Luckily, the bag was undamaged. Otherwise, a good shopping experience.
Okay I never write reviews but I must in this case. I ordered a purse on Aug 31st and it took up to 15 business days to ship. On day 15 still no shipping info so I contacted Tumble Deal and they said that it is in the process of being shipped. I asked where is being shipped from and they said they did not know because the have distribution centers all over the US. So let me ask you how the %$%^ did they know it was being shipped if they couldn't tell me where it was being shipped from, can you say BS? I contacted them again a few days later asking why does the status still say processing? The said once again it is being shipped. I said cancel my order and they said they could not because it is process of being shipped but I can return it once I get it (that would have been sometime next year at the rate they are going). So a few minutes ago I contacted them yet again and said I am tired of this do I need to contact my credit card company to file a dispute? Guess what she aid would you like me to refunded your $ so the purse wand NEVER SHIPPED. This whole thing started when I ordered on Aug 31st and today is the 23th. Just saying beware.
This item was exactly as ordered and given a 5 star rating.
The previous item I bought from them does not work, but I have yet to apply for a refund/return as we have experienced a family crisis.
I will be contacting them today, so we shall see.
*Update: Contacted TumbleDeal regarding non working item and received a prompt and courteous reply. The same day I received the prepaid return Label in my email and will be returning the item tomorrow for a full refund.
No more doubts about TumbleDeal now, and I will definitely shop from them in the future!
Everything was perfect from placing the order to receiving (and using) my new black leather bag. I will definitely use this site many times in the future.
Love! Love! Love it. If you enjoy wearing unusual and classy items this is one for you.
I love shopping on tumble deal. It is fun to watch the bidding & you can get some great deals. The price tumbles down until someone purchases the product. I will definitely keep buying from your website. Good quality too.
The purse I ordered for my daughter is even prettier than I expected it to be. The leather is two-tone, midnight black and white, and it has a very "classy" look. I'm wishing now that I had ordered two -- another one for myself. :) Thank you for the prompt shipment. It arrived two days after I ordered it! I will definitely shop with TumbleDeal again.
I received it in the expected amount of time. The color is beautiful. The size is appropriate. The price was great! I would definitely recommend the site to friends and have already.
I enjoyed watching to tumbling prices. Have already told my family and friends. Time to Christmas shop. Thank you for my boots love them
I lucked up on finding the TumbleDeal website, and I was more than pleased with the outcome. I was skeptical at first, due to other sites that promise quality but rarely live up to the description of items. However, with TumbleDeal, you don't have that worry. All of the items I purchased far exceeded their descriptions. I have gotten 80% of my Christmas shopping done, and WAY under budget so far, so I purchased myself a few deals lol. Customer for life!
The product is better then I expected. The packaging was good and it came in sooner then I thought.
This bracelet is beautuful. I love the magnetic clasp. It makes it so easy to put on!
I was extremely happy with the purchase of these sheets! Very soft, great quality! Ready to buy another set!
I received the Swarovski Elements Stud Earrings and was not really expecting what I received which made me happier because the earrings were much better in quality than I imagined. I will look forward to shopping with you many time in the future.
Oh my! What a great deal. This purchase has me not going back to the other store. Every thing that was said about the items were true. I am a happy customer and would recommend the use of TumbleDeal to everyone.
One thing I truly think should be good. These sheets feel great and afterwashed feel just as soft. A great purchase and worth every cent. A very good deal.
Never got a shipping order confirmation and waited a week longer then the earrings I received... All in all in was satisfied.
The quality is as described, simple pay, easy to pick from many selections. Takes awhile to get products but very much worth the wait and price.
Answer: Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!
Answer: The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.
Answer: I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.
Answer: They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.
Answer: Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.
Answer: You are so right! Mine is fake also.
Answer: It's not true!
Answer: Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.
Answer: Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!
Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690
Hi Robin. We sincerely apologize for your negative experience. Please know that we have identified the vendor and have taken steps to ensure that issues like this don't arise in the future. Also, we're happy to hear that your refund went through without any issues. Have a great day!