Received communication that order was shipped and would be delivered shortly.
I was also asked to wait for at least 24hrs for delivery but after 3days it never turned up. Two orders were made but only one came through as per shipping date.
An inquiry e-mail was sent on 6/14/15, the order was delivered on 6/15/15.
Thank you, will continue to visit your website.
This bag is gorgeous, the purchase was easy and the price point outstanding. I ordered it on a Friday and got it Tuesday. It was carefully wrapped and packed and arrived in pristine condition. The fact that I could return it if I was not happy with it made the purchase experience worry free. I'd totally shop here again.
I bought jewelries worth of over 200 dollars and I just wore one for two weeks and it has totally changed to a dark color, but in the description they have written that the color will not change, so their goods are not what they saywon't be buying anything from them anymore
The watch is just beautiful. The diamonds and crystals and stainless steel make it look so expensive. I love the size because it is larger than I pictured. I am very happy to get a $2,000.00 watch, that looks that much, for $107.00 includes tax and shipping.
I bought a single pair of shoes in a 7.5; they arrived in a 8.5 ( I gave to my sister). I reordered and paid for a 7.5 got a 9. The process to get something returned is a joke. I finally got a label to return the 9, because you need their PERMISSION apparently to return a product you did not purchase. It has been 2 weeks and still no 7.5 or a refund. In the midst of returning first pair I ordered 3 pair of boots. THEY ARE CHEAP and 7.5 fit like and 8.5; not at all what they appear and certainly NOT leather. I was told I needed permission to exchange and I just blew them off and donated what I purchased. BUYER BEWARE! They may be inexpensive but you will PAY.
I had an initial question but figured it out as soon as I sent the inquiry. However, I had an additional question and not only did I get a quick response, it was a great answer that I had concerns about since this was my first time ordering. The responder was very kind and courteous, which made my experience even better and I will be returning to shop on this site.
I have nothing but great things to say about TumbleDeal.com. Excellent staff, service and products. I am completely satisfied with every purchase that I have made. I am looking forward to more great deals. 5 Stars Across The Board!
Just received my beautiful bag; it is wonderful quality and very attractive. Only thing was the condition of the box when it arrived. Luckily, the bag was undamaged. Otherwise, a good shopping experience.
I love the deals on your perfume you have some amazing jewelry as far as some of the rhodium or gold plated jewelry if its brass within a few days it always leaves a green ring on my finger but as far as your deals I'm very happy with the site
I received a message board only to find that upon opening the box and viewing the product that it had be all scratched up. Just as if a 3 year old got a hold of it and went crazy scratching it up. I contacted the support team via email and within a week I had the issue resolved. I am so happy that I found tumble deal and I look forward to many more purchases. But if you have an issue, you must email them because all they have is a recording when you try to contact someone. So email is the best and only way to contact them.
I need to return my handbag that I purchased because something wrong with it. I contacted the customer service and told them what happened and I wanted my money back. They didn't give me hard time and in a few days they sent me the return label. I think it's a great service!
Firstable I was afraid because is my first time, buying by internet, and I do not how sure is buy by this way, I am really happy with my purchase. Only I need a case or fabric sack to keep it, when I do not use. Thank you very much.
I enjoy shopping on this site because you never know what will be available and you only pay what is affordable for you. I don't buy expensive items off of this site but I have been happy with the few things I have purchased.
Browsed through lots of deals not expecting to see anything good. However, there was lots awesome stuff I didn't know where to start! I wasn't expecting to buy anything, but saw a good deal on a kitchen gadget so I had to freeze the price! Website is very easy to use, easy to access and modify things in your account.
I ordered a ring but didn't see a size. When I paid for it I noticed that it said size 8 and I need a size 9. So I immediately wrote to TumbleDeal support and got an answer back so fast, it was amazing. They will cancel my order and give me a refund. That's the best support one could ever ask for... thanks so much!
I needed to know about s&h prices and the live chat was full. They asked me to go to email and submit my problem there.
I typed an email and within 2 hours I had my answer.
I wish more companies had such good customer service.
I must have over 20 orders right now with TumbleDeal. I have been very pleased with most everything I have gotten. I did have to send back two purses that were damaged through shipping. Everything else was genuine, no fake purses! Be sure to check and see online the guides to spotting a fake brand of purse. They sent me a label the same day I asked and as soon as they got them they refunded my money, no problem, no ordeal! The only problem I see is the packaging, they use a service to do this and they need to kick it up a notch, when you have a $200 purse, you want it packed with care. Never put a leather purse in plastic wrap, they need tissue all around then use peanuts or other paper filler. As far as the products, they were great. I put all purses through the tests and they passed and I am picky! Remember to use PayPal for protection at all times
I am so pleased with my bracelet, it is simply beautiful. It came packed neatly and securely, and it arrived very quickly within 3-4 days. I have enjoyed TumbleDeal so very much!! It is very addictive!! I would recommend TumbleDeal to all of my family and friends. You never know each day what you are going to have; just a total surprise!!!!
I received something that was totally off on color, contacted customer support and they were very nice and made it very easy to return. Don't be afraid to order, if you are not satisfied they will make it easy to return.
I am totally dissatisfied with this purchase I made on this site. A pair of Gold post CZ earrings. $19.99. The posts were so flimsy they bent just trying to put them in. The actual earring that hold the stone is weird looking and the stone is super small. To top is all off, the website says no returns on earrings! I have contacted customer service twice and still have not heard back from them. If I could send them back, they state I will have to pay the return shipping AND there is a 10% restock fee. There is no way I will be giving them any more of my money and I will be sure to warn all my friends of FACEBOOK as well.
Answer: Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!
Answer: The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.
Answer: I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.
Answer: They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.
Answer: Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.
Answer: You are so right! Mine is fake also.
Answer: It's not true!
Answer: Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.
Answer: Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!
TumbleDeal has a rating of 2.8 stars from 1,381 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TumbleDeal most frequently mention poor quality and coach bag. TumbleDeal ranks 7th among Daily Deals sites.
We are so sorry to hear about your jewelry, Joyce. Quality is very important to us here at Tumble Deal, and we want to take steps to ensure that your issue is resolved appropriately. We have reviewed your correspondence with our support team and it looks like we were waiting on the order # so we could provide the correct replacement. Since you provided your order number here, we are able to send out a replacement to you. Our apologies for the delay. Thank you for taking the time to share this review. Please don't hesitate to reach out to us if there is anything else we can assist you with. Have a great day!