I'm new to the site and purchased many items over the weekend. I had some questions related to the shipping for multiple items and the site in general.
The young lady was extremely helpful and friendly. She also sent me some informative information.
This is a great site!
I had problems with two items I purchased and was delighted with the response I received when I called. The persons I spoke to both times were very attentive and concerned and took care if the issue by sending me a paid postage label to return the products.
1. I called and spoke with a representative that told me to send it back in its original packaging. 2. I was sent an email with the return address label. And couldn't open or print it from the available software. 3. Called again and as told one was mailed to me. But overall the strangest thing I was asked if I wanted another pair.
My daughter wanted me to purchase a purse by coach for her. She was sure it would be fine. When we received it it was too small and wouldn't hold all her necessities. So I was able to return in for credit to be used against another purchase. In the future we will make sure we look at the measurements before we order. Thank you to Tumble deal.
This was my first purchase and I was not pleased with it. I called customer service and was pleasantly surprised at their efficiency, knowledge and courteous way they handled my complaint. It was no problem. I will order again and recommend this site to all my friends! Thank so much!
I love the look of these earrings. The hoop is the perfect size. The 18 k gold is a good weight and a brilliant white gold, setting off the dazzling simulated diamonds. The earrings are much more beautiful than I expected. I was pleasantly surprised and happy with my purchase.
Worth the wait on this incredible Italian made Bag. It was made in Florence. This was the deal of a lifetime! I absolutely LOVE this bag! I have acquired other items on this site and was amazed at the speed some items came one even before I received the shipping notice. I'll be back :)
Despite a few negative reviews, I took a chance and very glad I did. All my items were just like I expected. The jewelery was actually better then I expected. I will definitely recommend all my friends to shop here.
Thanks again for helping me do my Christmas shopping a great experience!
I had my first experience returning a product. The item was fine, just not to my daughters liking. The process was prompt and professional. This experience only increases my confidence and trust in TumbleDeal. Thanks!
Great prices and variety to choose from. I have ordered several things from Tumble deal and always get what I ordered. Shipping costs are reasonable and delivered quickly. Will definitely continue to shop at Tumbledeal!
This purchase was my very first experience and I absolutely am in love with my purse. I will definitely use this again and again. I am so excited and the price was awesome its like a cool game to see what great of a deal you can get and each time you learn how fast or long you should wait before you lose out on a deal of a life time
I was knew to TumbleDeal and bid on an item and it said something like buy another and I thought that meant continue shopping. I wound up with two in my basket. They replied within 24hrs and told me how to return an item. Very prompt and courteous message.
Excelent! But I would love to have better tracking experience. I usually don't have a tracking until a day before the product arrives and sometimes even after I receive it. Other than that I really enjoy shopping with Tumble Deal!
I called support b/c neither my husband nor myself was able to insert the battery into the door bell. There were no instructions included and it was not easy to discern where exactly the battery was to be inserted. I was a bit frustrated and my intentions were to return the door bells as I had purchased two.
I spoke with Chelsea who was very helpful. She had Support send a link to me and I was able to watch the video and am confident that I will be able to install the battery when I get home.
I was so pleased with the sheet set that I ordered. They are so soft and fit my mattress perfectly. I would recommend these sheets for anyone looking for a great set of sheets and a great price. Also loved that the Queen size came with 4 pillow cases.
I have had nothing except good experiences with TumbleDeal. Customer support has been fantastic every time I have needed them. The purse I purchased was a Michael Kors and it was just beautiful. I made a fantastic purchase and deal.
Thought I was ordering a Michael Kors handbag, but that's not what I received. The inside was cheap and looked like something I could have found at Walmart or Target. When I wanted to return the purse, I was informed I couldn't. Won't trust this sight again. Purse is going to the consignment store.
I wasn't quite sure what to expect when I ordered these curtains. To my surprise they were gorgeous. I am so pleased with the order. Color is beautiful. The silk material looks so rich and expensive. Great quality. I definitely would recommend anyone to order these curtains. Like me you will be greatly pleased.
I had received an email on the 18th that I would receive tracking info for the pearls I had purchased within 24 hours and I had not heard anything else. Curtis replied very promptly and told me my package was delivered this morning to my house.
I order a purse, It was beautiful, but it was to big for me, I emailed customer support and with in few hours, they emailed me back and were going to send me a return label. Love this site, best deals ever!
Answer: Because this site is terrible! I wasted too much money before I realized it. Move on. Go to trendsy.com real people selling real items!
Answer: The Coach purse we received was a plastic knock-off, even though the one I purchased was advertised as being made out of leather. It seems some people receive authentic Coach purses; others, like me, don't, regardless of what Blake B, the TumbleDeal PR rep, says. Buy at your own risk. They have a disclaimer that you can't return handbags although they took mine back.
Answer: I've seen several comments saying they got "fakes"... I would never buy purses from them---try a discount mall with brand names.
Answer: They will probably be junk. The quality of the items are so poor. Expect to be highly disappointed. Try Amazon.
Answer: Every thing I have ordered has been advertised and delivered new. I have seen events where pre- loved merchandise has been offered, but I have not purchased from these particular events.
Answer: You are so right! Mine is fake also.
Answer: It's not true!
Answer: Handbags are fakes; I can vouch for the fakery on he coach purses. I was taken, but should have known better. My bad.
Answer: Hi Karen. My name is Blake and I'm a representative from Tumble Deal. I want to give you a little peace of mind that all items on our site are legitimate and as described in the product description/title. If the description states that it is a Swarovski, then rest assured it is Swarovski. Feel free to reach out to us at support@TumbleDeal.com if you have questions about any particular item and we will be happy to provide any information you need. Thanks for checking us out! Hope you 'tumble' into some great deals!
TumbleDeal has a rating of 2.8 stars from 1,381 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TumbleDeal most frequently mention poor quality and coach bag. TumbleDeal ranks 7th among Daily Deals sites.
Hello Virginia. We have looked into the order number you provided and see that your purchase was for an MKF (Mia K. Farrow) handbag, and not a Michael Kors. Not only do we include the MKF brand in the title and description, we even include the Mia K Farrow logo in each MKF product image. We take these steps to ensure that users know they are purchasing an MKF handbag. We apologize if this wasn't clear enough. Going forward, we encourage you to read the entire product title and description to ensure you are getting the bag you want. Thanks for taking the time to leave this review. Please don't hesitate to reach out to support@TumbleDeal.com if you have any questions.