TSI ShippingReviews 1,267

I was most pleased to find your company on the internet since I did not want to deal with the traditional 'whole house movers'.
Your employees were very thorough, courteous, and efficient.
So far I have liked everything about the way you do business, from estimate of weight to the idea that it will be adjusted either up or dow as a fairness to both parties. I appreciated the explanation of just how the move is made and what to expect in relationship to delivery of the goods. Terrific job, so far.

The customer service with transitsystems was excellent. They were always courteous, professional and quick to return emails and phone calls. We selected the economy service to ship our king size tempur-pedic mattress from Texas to California. The drivers on both ends were very extremely friendly and helpful. The mattress arrived in perfect condition and the transit time was incredible fast. I will not hesitate to use them again.

Horrible, horrible, horrible. Isaac v. took my money for the shipment, had me waiting all day and at the last minute right before end of business on a Friday before a holiday weekend, dispatcher calls and says they are not coming because driver had no palet and shrink wrap to keep my boxes together. I had a flight out the next morning I called back and told transit systems. Victor managed to get the dispatcher to send another driver if I agreed to label all my boxes with the destination address. I waited until 7:30. When the driver gets here, he asks for the bill of lading, which I was never sent. I had never heard of it, Isaac never mentioned it, I didn't even know what it was. I spent an hour with the driver, his dispatcher, and this supervisor from hpo logistics trying to get this pickup to happen. They would not pickup without a bill of lading. I had to reschedule my flight and change all my plans. Thanks transit systems. I'll be sure to let everyone know how awful you guys are.