TSI Shipping Reviews Summary
TSI Shipping has a rating of 3.1 stars from 1,267 reviews, indicating that most customers are generally satisfied with their purchases. TSI Shipping ranks 33rd among Shipping sites.
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Very friendly, quick to respond and easy to work with. I'd highly recommend!
I did ask for a shipping quote for Indy go kart but response for the price was not only to high but took too long to get. Booked with another Shipping Company for $300
So far so good
Extremely helpful staff, especially Phillip Trendler.
Thank you very much.
I shipped a used tattoo removal laser to a friend in the industry in Nashville. They arrived on time, packed it up safely and he got it in such good condition from me that his laser repair technician who came to calibrate it - said he basically didn't have to recalibrate anything at all. Which says a lot given most of the same guys who repair tell you to not move machines from room to room because even that will often require them to be recalibrated.
Great service, price, everything! Really positive experience! And here I am using them to ship another laser again.
I haven't shipped nor received a shipment yet. I'm only in the process of acquiring a quote, but I absolutely love the idea that I can get an approximate dollar quote by entering information online. What a great service because sometimes you don't want to speak with a pushy salesperson because you need a general idea of what your cost will be. Awesome service of receiving a general quote online!
Sincerely,
Dora
I AM RESEARCHING QUOTES ON SUNDAY, BUT SO FAR HAVE FOUND THIS WEBSITE VERY EASY. IT EVEN KNEW THE ITEM I WAS LOOKING TO SHIP AND THE WEIGHT, WHICH I DID NOT KNOW. VERY NICE.
Very friendly and priced well compared to competition.
Isaac was extremely helpful and informative. He made the whole process of moving
My small household items very easy.
Excellent company! Fantastic customer service!
Haven't rec'd my quote yet, but the excellent reviews and very easy to use website enticed me to inquire right at the beginning of my research. I'm a first time shipper. They sound almost too good to be true. We shall see.
My shipment has been lost, there was zero communication to me until I called to find out why the shipper did not show up at the scheduled time to deliver my goods. Why they scheduled a delivery when they did not have my shipment is beyond me. Very poor customer communication and very poor customer service so far.
So far I rate the service from tom your rep Tom t excellent and the rate very good, item has not been picked up yet but so far service has been great.
Excellent service, rapid response time to all inquiries. Cullen was great to deal with, clear, concise, and courteous. Looking forward to the delivery of my shipment which is an heirloom of my deceased mother. Upon safe arrival I have no doubt I will use your service again. Thank you.
The worst customer service in any industry I have ever experienced. They inflate their invoices with numerous errors. They pull potential customers in by making false commitments and refuse to communicate after they take your money. Quote from customer service; "management is unwilling to resolve our errors with a reimbursement". They showed up with an outsourced truck completely full and just said "sorry nothing fits". Other comments such as "I don't want to be-little you but we have other customers too". The same person talked over me every time I tried to explain several errors and issues. They just don't listen to their customers at all. The customer service reps refused to return calls as well as the CEO on their video. They took over 4K from us after acknowledging their bill had items we did not have shipped. All facts. DO NOT USE TIS COMPANY! This is a review based on facts.
Shipment from Florida to California was delayed two weeks because my furniture sat in a warehouse in California and nobody bothered to tell me. It was not until after repeated calls to the main office that we FINALLY were able to get the California warehouse to contact us and schedule a delivery date. However, they only delivered one of the four pieces of furniture we are shipping. We still don't have a delivery date for the rest, however they did see fit to charge our credit card for the balance that was supposed to be due after delivery was completed. Not a good experience so far.
AWFUL AWFUL CUSTOMER SERVICE. THE MOST RUDE PEOPLE I HAVE EVER DELT WITH. I ASKED TO SPEAK TO A MANAGER FOR 3 DAYS AND LEFT MESSAGES AND NOT ONCE DID A MANAGER EVER CALL ME BACK.
I was dreading the process of getting my wife's childhood piano from "The Middle of Nowhere, Arkansas" to Portland, Oregon with a big time crunch to pick it up. I requested an online quote and 24 hours later and a couple of e-mails and phone calls and TSI had everything scheduled. Very professional dealings with Tom T. Thanks!
Great so far...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members