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Ireland
2 reviews
0 helpful votes
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Reliable source
February 11, 2022

I use them many times to check on honest independent reviews from other sites.
Often times they work well for me
No complaints

Date of experience: February 9, 2022
Sweden
2 reviews
2 helpful votes
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No any trust
July 19, 2018

I don't trust the "trustpilot". They allow only bad reviews about anything. And good reviews are "not real".
It's very disappointing policy.

Date of experience: July 19, 2018
Maryland
2 reviews
1 helpful vote
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Bad
August 30, 2022

Bad website with fake reviews. Support does not respond for a long time or completely ignores. I do not recommend to anyone.

Date of experience: August 30, 2022
GB
1 review
30 helpful votes
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Even with evidence trust pilot fix the results and. Make it impossible for you to leave a neg review.
Useless and dishonest.

Date of experience: August 7, 2022
North Carolina
1 review
8 helpful votes
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Scam Site
December 29, 2018

Can't get 45 seconds to even check it out before being pushed to sign up.
No wonder reviews are so bad

Date of experience: December 29, 2018
Canada
1 review
0 helpful votes
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Just like my other family members, we also had the worst experience of booking flights through CheapOair. We booked flights to India for 5 people and they were offering cheap prices but we ended up losing a huge amount of money. Our flights were through Japan Airlines and we had to change the airport at Japan. When we called Japan airlines, we were told that we need a transit visa to go from one airport to another however, because of Covid, they were not providing Transit visas to any of the passengers. When we called CheapOair, they didn't give us any option other than cancelling the tickets and we ended up losing over $2200. 00 on 5 tickets. There was no warning or disclaimer on the CheapOair website that they are not issuing any Transit Visa at The Tokyo Airport. Instead CheapOair blamed us for not checking before booking. They didn't offer to give us any voucher or to book another flight by paying the difference. The only option we were left with to cancel the tickets and pay the cancellation fee of over $2200. Very bad service! AVOID CHEAPOAIR WEBSITE AT ALL COSTS! Or else you would regret later.

Date of experience: March 16, 2022
GB
2 reviews
6 helpful votes
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On the 5-th of March 2020 we submitted a NEGATIVE renew of the so called" free ads" website www dot kl4ru dot com, who happened to be a Trustpilot's pre-paid customer. Our review was withdrawn and a long digit number was given to us to wait until the Trustpilot resolves the problem of "our authentisity". Now two weeks have passed and we didn't hear from Trustpilot.
We assume the Trustpilot is dead from COVID-19.
RIP, Rest in Peace, Trustpilot, you are a bunch of scumbaggie SCAMs! No one will feel sorry for you, except the RUSSIAN hackers from UK4RU.com.

Date of experience: March 19, 2020
Paraguay
2 reviews
3 helpful votes
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Fake
September 30, 2020

You can buy reviews... Real reviews are deleted! Thats most worse company i have seen. Its only a feedback mafia!

Date of experience: September 30, 2020
Netherlands
1 review
1 helpful vote
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Scam
July 26, 2021

They remove bad reviews for money, it not a legit rating, just if the company pays they have 5 stars.

Date of experience: July 26, 2021
India
2 reviews
2 helpful votes
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It is fake and fraud company. Never trust them. They remove genuine complain and only published paid 5 star reviews

Date of experience: August 5, 2020
GB
1 review
0 helpful votes
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Good for you...

It seems Trustpilot do not do a lot of things the way normal businesses have to operate to survive in a competitive market but who cares?

Bottles of champaign, Fussball, Fridays off, time off for drinking and not calling clients back.

Have you read Trustpilot reviews for Trustpilot from clients of Trustpilot trying to make contact with Trustpilot?

Trustpilot is a mess of a reviews, thousands of fake reviews, it is clear it is being sold on mis representation on a number of fronts.

Please explain why UK companies pay £199/ month minimum

Polish pay £42/month €49
Australian £80/month AUD$149
US £145/month $200

British companies pay more... why?

The advertised prices are for very basic reviews collection features on a compromised platform that allows fake verified reviews and cannot explain how reviewer accounts are hacked.

The average is US $5500 per year?

520,000 companies "using" Trustpilot - Do the math...

Is Trustpilot overcharging UK companies to facilitate undercutting in other markets?

Another example of being #Trustjacked

Did Trustpilot buy views for its Youtube videos?

Does Trustpilot game its own Trustscore?

Can Trustpilot be Trusted with client data?

Is Trustpilot Transparent?

+8
Date of experience: August 30, 2021
Pennsylvania
1 review
0 helpful votes
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So I was hesitant on buying it on another site for less But They proved me Wrong (I bought minecraft a minecraft code) Ima Def be buying from them again. Recommended

Date of experience: March 18, 2021
Ukraine
114 reviews
1650 helpful votes
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Nice website
December 24, 2015

Nice Website to express one's opinion of either a good customer service experience or a bad one. Thank you.

Date of experience: December 24, 2015
New Jersey
1 review
0 helpful votes
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Best services
November 11, 2019

Best services as described the customer services is also very good they reply soon if you have any problem

Date of experience: November 10, 2019
Thailand
1 review
0 helpful votes
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Scammers
March 24, 2023

They delete ALL negative reviews from companies that are paid from. Totally unreliable service. Should be sued and closed.

Date of experience: March 24, 2023
Canada
2 reviews
0 helpful votes
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They are honest
September 7, 2020

I love reading the comments on their websites. I was able to express my concerns about various other companies.

Date of experience: September 7, 2020
Canada
1 review
4 helpful votes
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Took down negative review of scam crypto site
August 13, 2023

I complained about a scam bitcoin faucet. Trustpilot claimed the website owner flagged it even though he claimed in writing he did not.

Date of experience: August 13, 2023
Virginia
1 review
9 helpful votes
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Scam
November 15, 2019

Was writing a review of LOLA and of course Trustpilot had issues with the one star, Google verification was not working LOL if I changed it to 3 or more it worked

Date of experience: November 15, 2019
GB
1 review
2 helpful votes
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Scammers
February 23, 2024

The CEO must be part snake, part hamster, and 100% untrustworthy, with 0% integrity. Don't trust them.

Date of experience: February 23, 2024
GB
2 reviews
5 helpful votes
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Fake reviewers!
April 3, 2020

They allow companys to post fake reviews while removing your truthful one, shameful this needs to be investigated

Date of experience: April 3, 2020

Overview

Trustpilot has a rating of 1.2 stars from 1,104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Trustpilot most frequently mention customer service, bad experience and integrity team. Trustpilot ranks 127th among Internet Safety sites.

service
477
value
376
shipping
206
returns
209
quality
381
+366