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Canada
1 review
0 helpful votes
Follow Lajuane B.
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DO NOT TRUST TRUSTPILOT!
November 27, 2021

A one star is not even worth giving, unfortunately one must be clicked in order to leave a review. I just read an email from trustpilot informing me that my reciews have been removed as a result of unusual activity and unauthenticity! I left two reviews regarding two separate interaction I had with this company toptiertraders.com. Both occasions were very pleasant experiences and the agents at toptiertrader.com were very much efficient and professional. They are a new company and is therefore striving for excellence in customer service which of course I was met with no less. Trustpilot had the audacity to remove my reviews because according to them their 'software' along with uninformed human interphase detected unusual activity! What could be unusual about stating that that my experience was unprecedented and these agents deserve the 5 starts? Isn't that my experience and my opinion? Trustpilot is a waste of time and load of crap. I'll also reporting what they did to toptiertraders and recommended they use another platform to receive their reviews because trustpilot is sabotaging their reputation by removing the review they receive.

Date of experience: November 27, 2021
Spain
1 review
5 helpful votes
Follow Caritta S.
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I wrote a review about valuebasket.com, they are scaming people online. I commented and wrote a review about this site and tried to warn people about them. This site valuebasket reported my review and Trustpilot blocked it... even when I contacted trustpilot explaining that everything was in line with their polocies and edited my comment they never put it online ever again.

I wrote a review about trustpilot (to see what happens) and they also erased and blocked my comment!

Not professional, unfair, bias DO NOT BELEIVE ANYTHING THAT SITE REVIEWS and most importantly do not buy anything in valuebasket.com

Date of experience: July 30, 2016
GB
1 review
1 helpful vote
Follow Louise M.
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My review about a company was removed without me receiving even a notification. I noticed and provided proof and it was reinstated. The company in question however have a load of fake reviews, they are not validated and use names like 'Happy customer'. In addition there are a load of reviews that are written by persons that work with the company in question. Their own terms of service write that biased reviews are not allowed and that 'if you're closely associated with, work for, or are in competition with a particular company, you shouldn't review it'. Despite this, a vast amount of their positive reviews are by people with contracts with the company who are reliant on work from this company and clearly have a vested interest in maintaining good relations. I sent a list of all these reviews; they clearly state in the review where this is the case. I got a generic reply asking me for more information which is exactly what they sent me prior to me sending the list. They sent me a further generic reply indicating again that they had not even looked at what was sent. It is clear that this company pays for additional services and trust pilot absolutely favours them. I have provided them with clear proof their terms are being contravened which they choose to ignore but they are happy enough to immediately remove genuine reviews on companies that pay them for additional services without even notififying the person so they have a chance to respond. Absolutely unscrupulous enterprise that lacks any inegrity, claiming to do the exact reverse of what they actually practice.

Date of experience: December 26, 2023
GB
1 review
1 helpful vote
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Don't trust what you read on trustpilot
September 17, 2023

I left a negative review for SIP but this was removed, trustpilot asked for proof so I emailed the receipt and emails but my re never re appeared, my 46 positive reviews remain!

Date of experience: September 17, 2023
Massachusetts
2 reviews
1 helpful vote
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Worst customer service from a company we thought we could trust. Be careful of their auto renewal too!

Date of experience: December 6, 2023
France
1 review
0 helpful votes
Follow LUCIE D.
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It is shocking... Trust Pilot... go and Commission an Indian Company. If not,, companies are putting bogus 5 star reviews for themselves... TrustPilot never asks for their legitimacy. However as soon as you put a truthfull review,... the company in question respnds that the review is not trutful... then trustpilot would do anything they could to bring the review down.
It has happened so many times to us...
We reviewed London underground. To indicate how they rip people off... it was taken down
We reviewed Notary Express. With evidence that their 5 star reviews are totally bogus. It has been takne down

NON OF THE 5 STAR REVIEWS INSERTED ARE TRUTHFUL
IF WE DO LEAVE 5 STAR... THEY NEVER ASK ANYTHING. SUCH A MASCARADE.

Date of experience: June 29, 2020
Florida
2 reviews
0 helpful votes
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I have purchased two sun screens from Ella MD, do not waste your money on the tinted one, because it stained my capris so bad that I had to throw them out. The non tinted one is OK. LD BOYNTON

Date of experience: March 2, 2021
Canada
1 review
0 helpful votes
Follow bruno f.
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Trust pilot i dont trust there here to give only good replies... stop sending me emails because of my reply from a issue i had... tell the compony to reply for answwrs... they cant because there a scammmmm, im staring to thing from reviews your no better... BUT I HAVE A BETTER ANSWER... I WILL WRITE REVIEWS ALL ALL WEB SITES... I DONT NEED TRUSTPILOT...

Date of experience: December 19, 2021
Canada
1 review
0 helpful votes
Follow nabil h.
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Becarful to this Telegram Fx $ignals trading group it's a scammer it shows you false results and fake trades which are not theirs to lure you but once you pay it makes you enter a fake VIP group with bogus trades and at the end of the day he shows results from another group of traders so he's a scammer be carefulfalse results

Date of experience: February 16, 2024
Maryland
7 reviews
41 helpful votes
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Scam companies like princess polly pays trust pilot to post a bunch of fake lying positive reviews for the company. Princess polly is a scam clothing company that sells overpriced bad poorly made cheap clothes and jewelry and princess polly also posts fake lying positive reviews on their website too and they post fake photoshopped cgi not real girls on their website too. On trust pilot, princess polly has nothing but a bunch of fake lying positive reviews that aren't written by real people, because they pay trust pilot to buy them fake lying positive reviews and they pay trust pilot to remove the honest negative reviews for them. I have multiple times submitted a negative honest review for princess polly on trust pilot and $#*!ing $#*! $#*! trust pilot purposely keeps removing it for no $#*!ing reason. $#*! $#*! princess polly is paying $#*!ty trust pilot to remove all the negative honest reviews and to keep only the fake lying positive reviews that princess polly paid trust pilot to write for them. Trust pilot isn't trust worthy at all, so NEVER BELIEVE any fake lying positive reviews you see for any company on trust pilot because they're fake lying positive reviews not written by real people and companies like $#*! princess polly pays $#*! trust pilot to post fake lying positive reviews for them and pay them to remove the honest negative reviews.

Date of experience: July 16, 2020
Poland
1 review
4 helpful votes
Follow Jacob H.
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As a customer, I expect a certain level of sincerity and professionalism from companies, especially those that promote genuine customer experiences. Unfortunately, my interactions with this company have been utterly disappointing, characterized by a lack of real communication and a failure to adhere to their own stated guidelines.

I approached the company with a serious concern that directly contradicted their community guidelines. Rather than receiving a thoughtful response, I was met with robotic, automated replies. These messages, which were ostensibly translated into Danish, failed to address the specific issues I raised. It's perplexing and frustrating to receive a response in a language that suggests no genuine effort to understand my initial communication.

Furthermore, the company's reliance on automated responses underlines a significant gap between their professed values and actual practices. It's disheartening to see a company talk about authenticity and customer engagement, only to hide behind generic, automated messages that offer no real solutions or acknowledgments of the problem.

The irony is that their replies often reference their guidelines and rules, which, from my experience, they don't seem to follow themselves. This contradiction not only undermines their credibility but also highlights a worrying lack of accountability.

For a company that is part of a platform like Trustpilot, which is designed to foster transparency and honest feedback, this behavior is particularly concerning. It's essential for such platforms to represent companies that genuinely interact and engage with their customers. Unfortunately, this has not been my experience.

In conclusion, I am left with a sense of profound disappointment and frustration. The service I received was far from the sincere, problem-solving approach I expected. If the company is genuinely interested in improving and upholding its standards, I urge them to reevaluate their customer interaction strategies and start practicing what they preach. Until then, I can only advise others to approach this company with caution.

Date of experience: January 5, 2024
Turkey
11 reviews
11 helpful votes
Follow Ammar H.
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I got review from one of my IT business customers then bam got removed super fast from trustpilot because I remember i'm not one of their affiliates nor I paid for their premium services

Date of experience: September 5, 2023
GB
1 review
0 helpful votes
Follow Beastly B.
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Really a v dishonest platform that removes negative feedback for companies and helps them post fake positives. Waste of everybodys time as the rankings arent real.

Date of experience: May 9, 2023
GB
1 review
0 helpful votes
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Absolutely useless. Just side with the reviewer. They in no way try to check if the reviews being written are substantial as a true representation..

Date of experience: August 3, 2022
Israel
2 reviews
0 helpful votes
Follow jeroen d.
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Delete every review o their clients and other then that just push negative of what ever other service.
This site is a total scam

Date of experience: July 13, 2021
Ohio
7 reviews
33 helpful votes
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Scam website
October 24, 2019

They delete all my reviews because their spam detection software is faulty, cheap and useless. Unless you want to waste your time giving reviews...

Date of experience: October 24, 2019
Austria
1 review
1 helpful vote
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I tried to write an negative review for cdkeys.com, they deleted it. They are obviosly connected each other and keeping them from bad reviews!

Date of experience: May 13, 2021
Florida
4 reviews
4 helpful votes
Follow Evette B.
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Amazon is a big company that lets the 3 rd party vendors scam their buyers. They won't allow you to review them if it's allowing future customers to see it. Stay away from 3rd party vendors. Amazon claims to stand with their customers but they aren't with their customers just want our money. STAY AWAY FROM 3 RD PARTYY SELLERS ON AMAZON

Date of experience: August 13, 2023
Pennsylvania
1 review
3 helpful votes
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Worst trust platform
November 21, 2016

Trustpilot is not trustworthy at all. Biased towards positive reviews and the company they promoted 80% positive turned out to be a scam.

Date of experience: November 21, 2016
GB
1 review
2 helpful votes
Follow Cwazy P.
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The high star verified reviews must be false. After trusting companies rated on trustpilot I am usually disappointed. Such as the webuyanycar sham.

Date of experience: September 6, 2019

Overview

Trustpilot has a rating of 1.2 stars from 1,104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Trustpilot most frequently mention customer service, bad experience and integrity team. Trustpilot ranks 127th among Internet Safety sites.

service
477
value
376
shipping
206
returns
209
quality
381
+366