TrustedPros

They don't help they don't respond they are cheaters never like to help they ignore so much please stay away

Ottawa Look out for this company it is owned by Max Sheppard - Fraud Contractor Service. Stay away from

We had a Hack Knowing it now that did our shower tile work, and this Hack from SG Design and renovation i am assuming pays membership fees to trusted pros. The workman ship is something not even reputable contractors have ever seen. So SCOTT GORRIE KEEP FOOLING THE MASSES YOU KNOW HOW TO DO TILE WORK, ONE THING FOR SURE SILICONING TILES TO A SHOWER FLOOR ARE NOT SUCH AGOOD IDEA. BLOODY HACK... PAYING MEMBERSHIP FEES TO TRUSTED PROS I GUESS THEY PROTECT THESE CONTRACTORS... UNREAL... I QOULD LEAVE ZERO STARS IF I COULD... THE PICTURE IS OF SHOWER TILES SILICONED DOWN! THIS PIC TRUSTED PROS DID NOT POST WHICH TELLS ME THEY PROTECT THESE HACK CONTRACTORS THE PIC OF THE FINNISHED SHOWER WAS A REPUTABLE COMPANY THAT COMPLETED IT TO A HIGH STANDARD

I have been a member of Trusted Pros since 2013, and it has proven to be an invaluable tool to help promote and develop my business.
The exposure received by far exceeds any other means of promotion that I have tried, to the point where Trusted Pros has become my sole method of advertising.
The business I derive from it, along with client referrals have enabled me to expand and develop my business by 100%.

I am now in the fortunate position of being able to be very selective of the contracts I take on. This allows me to do the best work possible and to offer excellent service to my customers. Happy customers are eager to leave great reviews on my page, which in turn, garners me more business.
The review system is reliable and verified and gives homeowners the tools they need to make the right choice when selecting a contractor.

Trusted Pros has demonstrated to me on a few occasions that they are a dedicated and objective team, which takes to heart the interest of both contractor and homeowner.
Being associated with a company which operates with such integrity, transparency and faireness provides me with a sense of pride.

As a member of Trusted Pros, I couldn't be happier and I highly recommend them to contractors and homeowners alike.

Christian Peters
PETERS DEVELOPMENT

TrustedPros provides our electrical contracting company a valuable service. It connects us with amazing customers that we are privileged to serve. We appreciate TrustedPros efforts to give customer and contractor an online platform for honest dialogue. We also appreciate their ongoing efforts to protect the best interest of the customer and the contractor. The information they post online for customers is good for example, check out the Electrical Safety Authority info for Ontario that TrustedPros has for on their website; in this posting, TrustedPros hi-lights the necessity for taking out electrical permits and hiring a licensed electrician.

In the past, TrustedPros has helped us ensure that any of our customers who wish to post a review are able to so. From what we have observed, TrustedPros strives to make it difficult for contractors who are not reputable or legally operating to successfully attract customers or subscribe on their site. They prompt our company to keep up to date licensing, insurance qualifications and warrantee information on our TrustedPros page. On an annual basis, they rate the performance of each contracting company based on this criteria in addition to posted customer reviews and any attempts a contracting company may need to take to resolve a customer concern.

As with any online advertising, TrustedPros must continually make the hard judgement about who they will represent; I applaud them for their efforts and encourage them to continue working toward weeding out those contractors that take advantage of customers and negatively paint reputable honest contractors.

We have been subscribing to TrustedPros for several years and at present, plan to continue. We feel the service TrustedPros provides is worth the cost we pay for the subscription. Thank you from Kirsch Electric Contracting Inc. to all the staff who work at TrustedPros. We appreciate your partnership.

Wonderful Team & highly trusted & very professional & hardworking guy s & on Time

Thank you
Once again

I originally signed up for a free account with this website when the site was Handy Canadian and under the statistics, my account said I had over 40 leads, but it wasn't clickable and under their general information it said that replying to messages and leads required a premium account. So when I signed up for the premium account, those 40 leads were no where to be found.

I also discovered that service categories were missing. As a painting contractor the only category available was for residential interiors. There were no painting categories for new construction or commercial.

Since 2014, I received three emails but could not reply as they are also behind a paywall. Two were actually prior clients and I recognized the names. The third was a b2b solicitation. Just like other advertisers I assume that with a premium account you will get full contact.

I sent emails to *******@trustedpros.ca asking where the leads were and to report the missing categories.

After the first month I didn't update the credit card and I received an email stating the account was moved back to free.

I was not impressed with the lack of communication other than threats of sending my account to collection, and I also filled out the form with the same information I am providing here and again, no response.

I paid for one month premium and technically got one month premium but the leads claimed where not there and the missing categories where a significant bug when leads are based on the services you provide. There are also other bugs on the website. A leads search should not be bringing up plumbing and roofing.

I am actually disappointed in myself that I didn't research the website more as I would never have been in the situation I find myself in, where TrustedPros has put a supplier complaint against my listing for non-payment. There is a reply button next to the complaint, but I can't actually respond.

I have never experienced anything like this from a website that has been around for so many years. Its seems though that Mr. Max Sheppard prefers to hide behind a terms of use agreement and use bully tactics to get a contractor to pay up rather that provide the service his company claims.

Screen shots have been provided as a record.

Unprofessional very rude don't trust them they are scammers they don't understand the manners of life very very unprofessional