Suzanne K.

TrustedPros provides our electrical contracting company a valuable service. It connects us with amazing customers that we are privileged to serve. We appreciate TrustedPros efforts to give customer and contractor an online platform for honest dialogue. We also appreciate their ongoing efforts to protect the best interest of the customer and the contractor. The information they post online for customers is good for example, check out the Electrical Safety Authority info for Ontario that TrustedPros has for on their website; in this posting, TrustedPros hi-lights the necessity for taking out electrical permits and hiring a licensed electrician.

In the past, TrustedPros has helped us ensure that any of our customers who wish to post a review are able to so. From what we have observed, TrustedPros strives to make it difficult for contractors who are not reputable or legally operating to successfully attract customers or subscribe on their site. They prompt our company to keep up to date licensing, insurance qualifications and warrantee information on our TrustedPros page. On an annual basis, they rate the performance of each contracting company based on this criteria in addition to posted customer reviews and any attempts a contracting company may need to take to resolve a customer concern.

As with any online advertising, TrustedPros must continually make the hard judgement about who they will represent; I applaud them for their efforts and encourage them to continue working toward weeding out those contractors that take advantage of customers and negatively paint reputable honest contractors.

We have been subscribing to TrustedPros for several years and at present, plan to continue. We feel the service TrustedPros provides is worth the cost we pay for the subscription. Thank you from Kirsch Electric Contracting Inc. to all the staff who work at TrustedPros. We appreciate your partnership.