• TrialPay

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

TrialPay has a rating of 1.53 stars from 99 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TrialPay most frequently mention customer service, and many times problems. TrialPay ranks 881st among Marketing sites.

  • Service
    9
  • Value
    8
  • Quality
    7
2
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • NEVER TRUST Trial PAy because they are horrible on their records and customer service.
How would you rate TrialPay?
Top Positive Review

“Cheated by TrialPay updete.”

Thomas C.
6/26/15

I posted this to Twitter and Facebook and got a bite. On Twitter, someone at TrialPay E-mailed me and said to go to the help section of the game and do exactly what I have done 10 times in the last few weeks. I Emailed the man back and told him nobody is home in that department of TrialPay. I will post this and wait. But I promised to retract if they just give me my 100 coins. More later. Thanks, Thomas my E-mail is *******@hotmail.de

Top Critical Review

“Bogus site. FRAUD”

Coaches Z.
9/4/18

Tried earning credits for one game (wgt) by installing and playing another game (heros war). Did the 15 levels, screenshot it, went back on wgt. Saw that it was being reviewed (red flag) and screenshot that. Contacted their support and got an automated email back saying it could take a few days. Have never had that problem before, then when I look at my free offer history, it's gone. S rew this company, and screw WGT. Both are straight up scams

Reviews (99)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11)
Thumbnail of user thomasc82
1 review
7 helpful votes
June 26th, 2015

I posted this to Twitter and Facebook and got a bite. On Twitter, someone at TrialPay E-mailed me and said to go to the help section of the game and do exactly what I have done 10 times in the last few weeks. I Emailed the man back and told him nobody is home in that department of TrialPay. I will post this and wait. But I promised to retract if they just give me my 100 coins. More later. Thanks, Thomas my E-mail is *******@hotmail.de

Thumbnail of user michaelw60
1 review
4 helpful votes
July 9th, 2013

I can understand what everybody is saying about how the customer support is (ok well bad) I have experienced such times too with this company. HOWEVER! I contacted their customer support, they said it had not confirmed. I was very much sure that I had completed the survey that I was doing. So I sent them another email, and then they gave me the game credits out of good faith. For that, I am giving this company five stars, (I had waited a week for it to be confirmed) I still got the in game credits at the end... so five stars.

Thumbnail of user carlys2
1 review
4 helpful votes
May 17th, 2015

I've never had a problem with TrialPlay. Most of the offers work for me. And if they don't work, then I report it and get credit anyway. I've had no problems with it.

Thumbnail of user candys6
1 review
3 helpful votes
January 20th, 2014

My top eleven watch videos to earn token does not work how i fix it?

Thumbnail of user mopsk
1 review
4 helpful votes
October 16th, 2013

Its so good! I love the concept and all. It is available on many services that I use which I dont wanna pay 4. I cant understand what the others are bragging about. Shut off haters.

Thumbnail of user andrzejw
1 review
5 helpful votes
August 16th, 2013

Out of 3 offers I completed all worked so I'm happy, saved me some $$$

Thumbnail of user heithm1
1 review
5 helpful votes
February 4th, 2012

I don't know what everyone is complaining about. If your offer isn't credited, email them at *******@trialpay.com and they will credit your offer manually. Sometimes, like all affiliate systems, offers aren't successfully tracked.

That said, TrialPay is only the "payment" gateway of a site. If you don't receive the software/product you ordered, that is not TrialPay's fault (assuming the offer was credited as intended), but is instead the company's (whose product you are intending on getting for free) fault for not providing.

Just as if you paid by PayPal, TrialPay is not in charge of your product's delivery.

Remember, TrialPay's motto is: "try or buy something you want, to get something you need, for free". The thing you "want" is the TrialPay advertising offer you are completing. It's important to note that this may not be free. However, the free part is (contrary to most people's understanding) that you get the product you need (the software for example, that you didn't wish to pay for) for free, sort of as an incentive or "thank you" for completing the free OR PAID, TrialPay offer.

I have used this many times. It always ends up saving me money. If I need godaddy hosting, for example, I find a site that supports the TrialPay checkout to get some software for free, just for buying some Godaddy hosting (one of the TrialPay offers). If I want to unlock my phones, I go to http://www.freeunlocks.com (moderators, please remove the link if you wish. I'm just making some clarifications using genuine implementations of the TrialPay system), for example, which supports the TrialPay checkout, to get a free unlock code (to use the phone with any network worldwide).

Hope that clears things up... They are not a scam in any shape of form.

Thumbnail of user skyk
58 reviews
312 helpful votes
April 13th, 2010

I have used the services of TrialPay to obtain licensed version of Roboform, Trillian Astra and Kinoma Play for my mobile. Completed the offers they required ( most were just signing up to a service) and received a free licensed version of the software I wanted. No issues so far.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

TrialPay is the payment and promotions platform that instantly increases sales from your current traffic. We offer monetization solutions that convert shoppers for industry-leaders in Casual Games, Online Services, Retail, Social Apps and Software.

How do I know I can trust these reviews about TrialPay?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about TrialPay?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business