business logo of TravelUp

TravelUp

Overview

TravelUp has a rating of 3.2 stars from 1,663 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TravelUp most frequently mention easy process, hotel room and time user. TravelUp ranks 8th among Discount Travel sites.

service
577
value
168
shipping
91
returns
131
quality
152
This company responds to reviews on average within 26 days

Instant Feedback

9,107 reviews
How would you rate TravelUp?
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New York
1 review
0 helpful votes
Follow amanda S.
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They are the best and very affordable rates, they help out the customers so much!

Date of experience: March 4, 2023
Tony W. TravelUp Rep
over a year old

Good morning,

Thank you for getting back to us with such splendid feedback as your words make it more meaningful for us to serve you the best ceaselessly.

Team Customer Relations.

California
1 review
0 helpful votes
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Great service it was fast and easy
April 4, 2023

Great service it was fast and easy. It was my first time using this site.

Date of experience: April 4, 2023
Tony W. TravelUp Rep
over a year old

Good morning,

Thank you for appreciating our service through words of admiration. We are looking forward to helping you with your future bookings.

Team Customer Relations.

Texas
1 review
0 helpful votes
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Very fast, very easy, plenty of information about the...
July 10, 2021
Updated review

Very fast, very easy, plenty of information about the hotel, and the least expensive option.

Date of experience: July 10, 2021

Fast and easy
July 9, 2021
Previous review

Fast and easy. And inexpensive.

Date of experience: July 9, 2021
Tennessee
1 review
0 helpful votes
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Great price and easy to navigate the website to see all of the room options.

Date of experience: September 15, 2022
TravelUp T. TravelUp Rep
over a year old

Good morning,

Thank you for your 5-star feedback, we really appreciate it.

We look forward to assisting you with your future travel plans!

Kind Regards
Travelup Team

Massachusetts
1 review
0 helpful votes
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Easy, pointed and love the deal!
September 21, 2021

Easy, pointed and love the deal!
Site easy to navigate.
Ready to extend my stay..

Date of experience: September 21, 2021
Texas
1 review
0 helpful votes
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Great!
June 22, 2021

Great job! I enjoyed the smooth experience and pricing.

Hope I have a great trip

Date of experience: June 22, 2021
Israel
1 review
0 helpful votes
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It was very good and quick
June 24, 2023

It was very good and quick. I hope that i chose a good deal and we will enjoy

Date of experience: June 24, 2023
Rebecca H. TravelUp Rep
over a year old

Good afternoon,

We are happy to know that you have had a great online experience. And on top of this you have gained a great price.

We thank you for choosing us as your preferred travel partner.

Regards,
Team Customer Relations.

1 review
0 helpful votes
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Our vacation
May 17, 2022

The site was easy to use and very clear on the cost of the trip which was great.

Date of experience: May 17, 2022
TravelUp T. TravelUp Rep
over a year old

Good afternoon,

Thank you so much for your 5 star review.

We really appreciate your feedback. It means a lot to us and our entire team.

Kind Regards
TravelUp Team

Canada
1 review
0 helpful votes
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Very easy!
December 26, 2023

Very easy! Site was very easy to navigate. Best prices!

Date of experience: December 26, 2023
Rebecca H. TravelUp Rep
over a year old

Good morning, Dorothy,

Thank you for the 5*review.
We are glad you liked our online booking procedure and found the website great and easy to use.

Thank you for your booking with us.

Regards,
TravelUp

GB
1 review
0 helpful votes
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NO RETURN OF EMAILS! NO ANSWERING OF THE PHONES! NO HELP WHILE STRANDED IN AUSTRALIA! NO REFUND! NO GOOD! MY ADVICE IS STAY AWAY FROM THEM.

Date of experience: June 17, 2020
Florida
1 review
0 helpful votes
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The price & the booking experience went smooth, no problems.

Date of experience: March 28, 2023
Tony W. TravelUp Rep
over a year old

Good afternoon,

Thank you for appreciating our service through words of admiration. We are looking forward to helping you with your future bookings.

Team Customer Relations.

Wisconsin
1 review
0 helpful votes
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First time user, price was great and booking was easy

Date of experience: February 28, 2023
Tony W. TravelUp Rep
over a year old

Good afternoon,

We are happy to know that you have had a great online experience. And on top of this you have gained a great price.

We thank you for choosing us as your preferred travel partner.

Team Customer Relations.

Florida
1 review
0 helpful votes
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Great, easy, and fast!
July 29, 2022

Great, easy, and fast! I was on the kayak website and Travel UP came up and had the best price.

Date of experience: July 29, 2022
TravelUp T. TravelUp Rep
over a year old

Good afternoon,

Thank you so much for taking the time to leave us your positive feedback - it's much appreciated!

Kind Regards
TravelUp Team

Illinois
1 review
0 helpful votes
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Very easy to use
July 9, 2021

Very easy to use. Had a lot of options and easy to navigate through

Date of experience: July 9, 2021
California
1 review
0 helpful votes
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Easy and quickly booked the hotel room and was the same price as quoted.

Date of experience: April 6, 2022
TravelUp T. TravelUp Rep
over a year old

Good morning,

Thank you so much for your 5-star review.

We really appreciate your feedback. It means a lot to us and our entire team.

Kind Regards
TravelUp Team

New Jersey
1 review
0 helpful votes
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Great price, easy process!
December 30, 2023

Great price, easy process! What more can you ask for!

Date of experience: December 30, 2023
Rebecca H. TravelUp Rep
over a year old

Good morning, Yosef,

Thank you for the 5*review.
We are glad you liked our online booking procedure and found the website great and easy to use.

Thank you for your booking with us. We wish you and your family a Happy Prosperous New Year ahead.

Regards,
TravelUp

Texas
1 review
0 helpful votes
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It was fast and easy
September 30, 2023

It was fast and easy. It offered the best deal of all the apps and websites available

Date of experience: September 30, 2023
Tony W. TravelUp Rep
over a year old

Good afternoon Lili,

We are grateful that you chose to give us a 5* rating with your valuable time.

Our team enjoys doing what they do because of customers like you. Your review has made our day.

Thank you for your compliment. Have a great day ahead.

Regards
Travel Up,

California
1 review
0 helpful votes
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Great price and easy booking and good options for payments.

Date of experience: May 1, 2023
Tony W. TravelUp Rep
over a year old

Good morning,

Thank you for this fantastic feedback. We strive to repeat such experiences for you in the future.

Team Customer Relations.

Florida
1 review
0 helpful votes
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First time using this website
March 1, 2022

First time using this website. I found this website prices good compared to others

Date of experience: March 1, 2022
TravelUp T. TravelUp Rep
over a year old

Good morning,

Thank you so much for your review.

We really appreciate your feedback. It means a lot to us and our entire team!

Kind Regards
TravelUp

Texas
1 review
0 helpful votes
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The interface was clunky
August 19, 2021
Updated review

The interface was clunky.
I don't want this room and I want a refund

Date of experience: July 20, 2021

The interface was clunky
August 18, 2021
Previous review

The interface was clunky.
I guess it worked.
I thought this was Trip Advisor...
Where's David Bowie...?

Date of experience: July 19, 2021