Travel Outlook

The customer support is a joke and too stupid, they do not care about your reservations and blame it on the local hotel. Very disappointed in the company and the employees lack of professionalism. STAY AWAY FROM TRAVEL OUTLOOK!

They offer the most terrible hotel call center services. When we partnered with them, they lied blatantly and promised to increase our hotel's reservations and bookings. The opposite happened. Due to their toxic behavior and fake employee promises, we started losing our loyal customers. It was ridiculous. We had to end the damaging partnership!

My experience with Travel Outlook was downright deplorable and an utter waste of time and money. Their customer service system was faulty beyond belief, constantly failing to address the simplest issues. Instead of fixing problems, their egocentric representatives seemed more interested in defending their incompetence than helping me. If felt like no one cared about the client; they just wanted to tick boxes and move on. Every promise they made fell apart, and their refusal to take responsibility for their countless blunders was infuriating.

AWFUL EXPERIENCE. I tried booking a hotel, only to realize I've made an error of booking with this third-party service. I tried to cancel and get a refund so I spoke to their reservation agent explaining the error but they refused a refund due to their "policy". I have learned my lesson but would like ward everyone. Do yourself a favor and steer clear of this place if you actually value your hard-earned money!

I left Travel Outlook with nothing but resentment because their staff was complete showoffs who cared more about looking busy than actually helping me. Their attitude was insulting, and it felt like they thought they were doing me a favor by even acknowledging my questions. It's a shame how they tarnished what should have been a smooth and pleasant experience. Avoid this place unless you enjoy being treated like an inconvenience!

Despite the work from home setup and the flexibility offered by the remote work setup, working for Travel Outlook is still extremely stressful and exhausting. The management promotes a horrible company culture where employees are discriminated and not appreciated for their effort and time. The compensation is awful, too.

If I could give 0 stars I would. This is an unorganized and awful company! I cancelled my flight after so many problems. Terrible response times, and absolutely unhelpful customer support. All this BS and frustration was all because they put the wrong info on my booking. Stay the h*ll away!

If reviews could get negative stars, this company would! They're terrible at their job, agents were rude and disrespectful, and would put you on hold for an indefinite time till you hand up! Your concerns will never get resolved!

Travel Outlook provides exceptional hotel call center services, significantly enhancing guest satisfaction. Their team is highly professional and well-trained, ensuring every interaction is handled with care and efficiency. The seamless integration with our hotel systems has streamlined our operations, making them an invaluable partner in our success.

As a hotel manager, I recently had the opportunity to partner with Travel Outlook for our guest reservation services, and I'm compelled to share my outstanding experience. From the onset, their team demonstrated a remarkable level of professionalism and expertise that exceeded our expectations. Their comprehensive approach to handling our reservation system was not only efficient but also tailored to our specific needs, ensuring a seamless integration with our existing operations.

Travel Outlook booked out accomodation at the wrong hotel, had to pay the price of two hotels and they failed to contact back about the complaint and after 3 months all they have to say is it's my fault and that they are training people! Seriously for a global company it is disgusting and a joke. Don't EVER book through them.

I was able to book a family vacation and was thoroughly impressed with their service. Their agents were exceptionally knowledgeable and attentive, helping us find the perfect destination that catered to both relaxation and adventure for the whole family. The booking process was seamless and transparent, and they even provided helpful tips to enhance our travel experience, truly making it a memorable trip.

Right from my initial interaction with their reservation agents, I was met with exceptional assistance. Their tailored approach to service made me feel truly valued as a customer. I was particularly impressed with the effort they put into addressing all my queries and ensuring that my requirements were fully catered to.

When the holiday season is around the corner, these people must be prepared better. But they weren't. There were too many technical issues at their end, which made the overall experience stressful. The person attending to my request was also slow and not eager. This person was awful at their job but lied blatantly and told me it was all due to a technical glitch. Overall, I had a terrible experience with Travel Outlook. I will avoid them from now on. The trouble is not worth it!

Booking my vacation through was an absolute breeze, providing a seamless and stress-free planning experience. Their team expertly matched me with accommodations that suited my taste and budget, and their detailed itinerary suggestions made my trip unforgettable.

I was having trouble booking a place for our vacation online. I should have made my reservation far sooner. With the help of their reservationist, I was able to book a room for us. Although it wasn't as big as I had hoped, we were still able to reserve a stay. I just wanted to express how impressed I was with the way she handled the call.

They act like their policies are set in stone! No room for negotiation or accommodating special requests. It's my trip, not theirs, start treating me like a valued customer instead of a nuisance!

Our hotel reservations have seen a significant increase.Their team of expert professionals has streamlined the hotel reservation process, making it more efficient and user-friendly.