Travel Outlook

Their team of highly trained reservation agents consistently demonstrates professionalism when handling calls, which has undeniably translated into increased business for us. Notably, our booking numbers have risen, and we've received exceedingly positive feedback from our customers.

We especially like the level of detail and personalized services they offer to our clients. Their highly trained reservation agents were extremely professional in handling calls, and this has translated to more business for us. Bookings are up and customer feedback has been very positive.

Stay away from Travel Outlook. They don't respect employees and are full of bad leaders and micro managers. I actually knew coworkers who took anxiety meds just to get through this job. This is the most toxic work environment I have worked for. Moreover, internal systems don't work well which lead to obsessive hold times for customers.

Please beware of these fake people. They brag about how amazing the hotels are, but you must know that they lie blatantly. The hotels I booked for my mini vacation were awful. The ambiance was terrible, and the service quality was the worst. Please don't let Travel Outlook spoil your vacation as they did mine. THEY AVOID TAKING RESPONSIBILITY FOR A POOR EXPERIENCE!

The customer service provided by this company left me with an incredibly negative experience. The solutions offered by the employees were of poor quality, and the management's incompetence did nothing to alleviate the situation. Throughout my transactions. I encountered a multitude of issues that proved to be exceptionally draining and exhausting. Considering these factors, it is strongly advised to completely avoid engaging with this company!

They were a big help to me in my most recent business trip. The Reservations Agent who took my call was very efficient and had everything in sync with my itinerary. Saved me time from calling the hotels individually.

The remote work set is great, but all other things about this company aren't. The issues in Travel Outlook all revolve around the horrible leadership and its unreasonable targets. We are forced to reach certain goals that aren't really realistic. But the management keeps insisting them because they make the numbers look good, regardless of how it negatively affects the employees.

Choose another call center. The people at Travel Outlokk are the worst. They don't respond to calls quickly and are poorly trained. I contacted them for a few vital reservations, and they messed it up. My entire trip became unfruitful and awful due to their inability to do their jobs. It was ridiculous. I am sure you can avoid wasting your time here. I am staying away!

It was a mistake calling them because I felt their disinterest in talking to me. Their employees clearly were slacking because they were working remotely. I was assigned to a lazy sounding lady who wasn't very accommodating and I felt like I was a chore for her because my inquiries were not answered properly. I felt like she really wanted to end the call but out of "duty" and because she was the unlucky one who answered my call, felt obliged to. It was a wrong decision!

Travel Outlook's website was outdated and promos were still on their site but they don't offer them any longer! Their r4eps weren't helpful, were rude and condescending, and the experience I had with them was awful!

I was welcomed with a warm, friendly greeting that exuded genuineness. Despite the rush of the holiday weekend and technical issues with the online booking system, she remained calm and collected, diligently assisting us in securing a room.

While we didn't end up with our initially preferred room, the earnest effort and dedication that the agent showed throughout the process were commendable. Her assistance made what could have been a stressful experience into a much more manageable one.

We heard a lot of good things about Travel Outlook and decided to given them a try. Three months into the service and it has been looking good for us. Guests are extremely happy with our reservations agents and business is up.

Putting their skills to the test, we made a call and were thoroughly impressed by the exceptional way in which they handled our requests. Their commitment to customer satisfaction is truly remarkable.

The turnaround was impressive. Ever since Travel Outlook handled our reservation calls, bookings are up, and customers are happy with the services. More than an answering service, they have been instrumental in improving our conversion rates. Business is looking up and bookings are at an all-time high.

I am very happy we enlisted their services, we have received so much positive feedback since their team started assisting us. Partnering with them has led to more business for us, I would highly recommend using them.

My experience with the reservation hotline was absolutely delightful. The agent who assisted me was both warm and professional, making the process extremely pleasant. Her knowledge was impressive, she was able to answer all my queries without hesitation. I was struggling with finding a room online, and I'm so glad I decided to make the call. It was a huge relief to have such a friendly and capable person assist me in making my reservation.

Felt like I threw a huge sum of money for their crappy service. Don't believe they're exaggerated marketing ads that claim they were the best in the field. Those were all lies! Upon further research, after I got disappointed with their low-quality service, I found out that they're just a bunch of newbie wannabe experts who wanted to charge expensive rates to their clients.

Very personalized services. The level of professionalism of their people in handling calls is something we have never experienced. They are extremely knowledgeable and got to know in detail about our business. With their help, we are able to focus our resources on what really matters, providing the best services to our clients.

In terms of reservations, we've been getting excellent comments from our hotel guests. Their crew does a great job handling the calls. This has been a positive development for our business. A very positive experience.