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Anlene M.

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1 Review by Anlene

Travel Outlook

  • Travel Outlook

“Warm and professional”
6/30/23

I was welcomed with a warm, friendly greeting that exuded genuineness. Despite the rush of the holiday weekend and technical issues with the online booking system, she remained calm and collected, diligently assisting us in securing a room.

While we didn't end up with our initially preferred room, the earnest effort and dedication that the agent showed throughout the process were commendable. Her assistance made what could have been a stressful experience into a much more manageable one.

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