The one who took my call relayed all information that I wanted to know about the hotel I was eyeing. Will book with them again for sure.
We are very pleased with the services they provide. It's as if we have a whole other customer service department and their agents are well-trained.
Customer feedback on our customer services has been positive since we partnered with Travel Outlook.
Travel Outlook is not just handling calls — they've built this organized, AI-supported system that helps agents follow a detailed sales process. The team runs our whole reservations department. The newly rolled out AI assistant answers a ton of guest questions, speaks multiple languages, and can even send follow-up texts, freeing up our front desk team.
Overview
Travel Outlook has a rating of 2.7 stars from 64 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Travel Outlook most frequently mention and customer service. Travel Outlook ranks 34th among Hotels sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members