Travel2Be

NEVER BOOK THROUGH THEM. Website showed one price at checkout and processed my card $40 more! Called customer service, they put me on hold and I've been waiting now for 40min! They just wait for me to hang up 100%.

I booked my mom's ticket through this site.

After booking I only enquired about the cancellation or modification fees. After that, they replied that there will be 50 euros charge. However, when my mom was standing at the airport with a confirmed ticket email from Virgin Atlantic and travel2be, airline people said the ticket is void and my mom (aged 65) cannot travel.
When we called travel2be we got to know that the ticket has been made void by them and they NEVER SENT A CONFIRMATION.
Apparently we had to book a ticket from virgin atlantic, thank god that there were tickets available for the same flight. What will an elderly person do in such case.

It's like you are happy for a month that your travel is sorted and on the day of travel, you get to know that your ticket doesn't exists.

THIS IS THE WORST EXPERIENCE EVER<.

FYI I never write a review and waste my time, but for TRAVEL2BE, I felt this should not happen with anyone.

Thanks.

Not giving authorization to airlines to refund or rebook... lying staff... not at all trusted staff/people. Diplomatic answers... only motive cheating money... I

Absolutely garbage service and they clearly don't care about customers. They only care about snatching your money even when it is not the customer's fault due to the airline changes or other mistakes made but not the customers.

STAY AWAY FROM THIS TRAVEL AGENCY!

No where to access the refund process. Bad service ever. Ref number *******. I need my refund to make another booking. Pls

Good day,

I have booked a flight via the website TRAVEL2BE. As per previous experiences on different websites used I normally get my tickets in the same hour after booking.

It has not been the case with travel2be after I have done the booking.

I am of the belief there are plenty of clues that this site is a scam and therefore have to report it to the appropriate aviation authorities

2) When I booked the ticket I was presented with a price of Rands 6521 but after processing the amount I was charged is R7110 which is even far higher than what the airline (airlink) itself is charging.

I am so disappointed because I was lured with an offer which caught my eyes but the experience with the end results does not provide any happiness to me.

3) I checked with Airlink and the booking reference TRAVEL2B provided and the booking reference came invalid.

Please assist me with solving this issue.

Kind regards,

Hello,

You canceled my reservation. You authorized my card on June 1st, but you did not settle the transaction.

You seem to use this trick every time you can't secure the tickets at the promised price, I've seen the forums, I am not the first person who is told that his payment method did not go through.

You did not send the payment email you promised, and you canceled the ticket less than 10 hours after promising to send a "payment" email (which you didn't send).

I usually get a notification when a transaction is declined because my card limit was exceeded. I did not receive that.

You canceled the ticket the same day you decided to reply to my requests. I've also wasted money calling a paid number that you don't answer.

It took you 8 days to discover that you can't hold your end of the deal.

On the positive side, I am no longer bound to your service. I can only imagine the pain I would have gone through if I had to make any change to my reservation.

I wish that, one day, proper laws would hold you accountable. You definitely shouldn't be operating in the EU.

I don't know how your employees can tolerate this behavior, how they don't rat you out or they don't walk out on you. After all, they are frontline witnesses.

Never, ever again.

Georges.

Travel2Be give you a fake price and threaten to cancel if you don't pay and keeps on asking for more money. Beware and they say they will refund but never do.

We booked the ticket online for my boyfriend through online using Travel2Be we are so stressed regarding this matter after paying we didn't receive my boyfriend's ticket we're just worried why they are not sending the ticket after the payment this is the first time happened to my purchasing ticket online I usually booked online but after the payment you can receive the ticket already but here you're doubting is my money vanished into thin air pls make your service good. People are trusting you with their hard earned money. So give us assurance with this ticket thingy.
This the the booking REFERENCE NUMBER: *******
AIRLINE BOOKING CODE: R3ZDYP
Attached is the transaction that we made.
I will update here if they resolve this matter coz the flight of my boyfriend is on 1st of August and now it's the 29th of July.
Hoping for your immediate response to this matter.
Update: IT'S NOW CONFIRMED OUR BOOKING WITH ETIHAD

After successful payment my status just changed to cancelled. I leave a massage on website but nobody answered. There is no phone number or email for contact! So disappointed...

Absolute scam service! Waste of time and money.

Never do business with these people! They robbed me.

I booked the ticket. The ticket is now cancelled but i didnt get any refund. Please help me with that. I am unavailable to get ny refund.

Please please tavel2be, please send me our e-ticket... Please i really need our ticket., please please... please travel2be... i didn't receive our e-tickets...
This is my booking reference *******

BIG SCAM - Don't plan your holidays with Travelgenio/Travel2be. They are bid fraudulent company.

For any reasons your flight is cancelled means, they get refund from airlines but you don't get refund.

If you want to reschedule your flight means for them its feast, they will try to squeeze as much they can in the form of difference in fare. I paid difference in fare approx. Eur. 800/- but after paying that they against sent an email to pay additional difference fare aprrox Eur. 900 (Actual price was much below than my initial booking price) So I asked them to cancel my flight and request for refund. But no use.

Don't believe in their sweet words on our reviews. They just trying to fool others as if they are taking care of customer complaints. In my previous posts they said their special team will clarify all my queries. But did not reply. They replied on the point where they can squeeze more.

Now they asking me to claim tax amount from airlines directly and ticket fare from third party since I paid additional amount for refund option.

But airlines straight away refused. They said any claim should be requested by the these agencies and not from the passenger. They are right. But these cheater trying to fool us with difference tactics.

Whenever I send email, they will send new link, there we have to write our complaint once again from the beginning. Not answering to our earlier thread.

They purposely hide their email address, contact numbers so that we have no option to ask our queries. Finally we will end-up by paying extra bucks to them.

DONT EVER BOOK YOUR TICKET WITH THIS SCAMMER.

I will keep on post my reviews in all websites till I receive my refund

I was transferred from other scaming site booking. Com to them for a flight sudenlly they chrged me extra $100.
Man stay away from them.

I booked my filght on 21 March 2022. First they over charge. Later they cancelled it and no refund. No no contact.